描述
酒店其他优惠
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酒店获得了 Clifton 的安心悦界认证
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四间专用会议室,可容纳多达 35 位客人
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酒店内设有小酒馆风格的餐厅和 24 小时开放的健身中心
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步行 2 分钟即可抵达西区 Hyde 公园
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旁边是 Paddington 车站,15 分钟即可抵达希斯罗机场快线
我们的客房
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酒店位置
伦敦帕丁顿美居酒店
144 Praed Street, 帕丁顿
W2 1HU 伦敦
英国
GPS:51.516334, -0.174869
抵达和交通
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PADDINGTON
火车站
访问: 320 m / 0.2 mi 5 min walk / 1 min drive
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HYDE PARK
旅游胜地
访问: 800 m / 0.5 mi 10 min walk / 4 min drive
NATIONAL HISTORY
博物馆
访问: 1.45 km / 0.9 mi 25 min walk
SCIENCE MUSEUM
博物馆
访问: 1.45 km / 0.9 mi 30 min walk / 10 min drive
ROYAL ALBERT HALL
文艺
访问: 1.61 km / 1 mi 20 min walk / 6 min drive
LONDON PLANETARIUM
博物馆
访问: 1.61 km / 1 mi 20 min walk / 6 min drive
MADAME TUSSAUDS
博物馆
访问: 1.61 km / 1 mi 20 min walk / 5 min drive
KENSINGTON PALACE
旅游胜地
访问: 2.41 km / 1.5 mi 20 min walk / 8 min drive
BUCKINGHAM PALACE
历史建筑
访问: 3.54 km / 2.2 mi 30 min walk / 10 min drive
HARRODS
旅游胜地
访问: 3.54 km / 2.2 mi 30 min walk / 10 min drive
BRITISH MUSEUM
博物馆
访问: 3.86 km / 2.4 mi 25 min walk / 10 min drive
NATIONAL GALLERY
文艺
访问: 4.51 km / 2.8 mi 30 min walk / 14 min drive
LONDON ZOO
动物园
访问: 5.63 km / 3.5 mi 25 min walk / 15 min drive
TATE HISTORY
博物馆
访问: 5.79 km / 3.6 mi 13 min drive
酒店服务
从 办理登记入住手续 - 从 办理退房手续
- 欢迎宠物
- 穿梭巴士
- 餐厅
- 健身中心
- 无限网络
- 空调
- 早餐
- 酒吧
- 会议室
- 100% 无烟酒店
- 客房服务
- 停车
FRANKIE AND BENNY S
Frankie & Benny's 餐厅从早上 7 点开始营业,确保客人可在忙碌的城市苏醒之前享用早餐。在一天结束时,餐厅还将为客人提供精致的晚餐。
HOTEL BAR
酒店酒吧供应各种葡萄酒、啤酒和烈酒。
早餐
美好的一天,从美味早餐开始。早餐从早上 6:30 开始供应,非常适合需在清早动身的客人。
健身中心
入住我们位于帕丁顿的豪华酒店的所有客人均可免费使用健身设施。
我们的客人评论
This place is a hellhole
Tripadvisor 评级 1.0/5
cornwall100 经 TripAdvisor 认证的评论
Dear Cornwall100, Thank you for your detailed review. We’re sorry to hear about the issues you experienced during your stay. We understand that the change from a double-bed room to two single beds was not ideal for you. We strive to accommodate our guests’ preferences and we apologize if we fell short in this instance. We’re aware of the issues with the air conditioning and the phone in your room. We’re currently working on upgrading our systems to ensure a more comfortable stay for our guests. We also acknowledge the inconvenience caused by the fire alarm and the smell of cigarettes. We’re taking steps to address these issues to provide a more pleasant environment. Regarding your concerns about data privacy, we adhere strictly to GDPR regulations and take the privacy and security of our guests’ data very seriously. We appreciate your feedback and are committed to improving our services. We hope to have the opportunity to serve you better in the future. Thank you for your stay. Kind Regards, Imed Chikhaoui
地點便利
客户意见评级 3.5/5
K. 情侣住宿 - 所有已确认评论
Dear Tsz Ling K., Thank you for taking the time to share your experience at our hotel. We are glad to hear that you found our location convenient and our staff friendly. We understand your concerns about the air conditioning system and apologize for any discomfort you experienced. We would like to inform you that we have initiated a project to upgrade our AC system to provide a better and more comfortable environment for our guests. This is the main reason why the AC was off during your stay. We expect this project to be completed in the next couple of months. We appreciate your understanding and patience in this matter. In the future, should you experience any issues, our front desk and engineering staff are always ready to assist and provide solutions, such as fans for air circulation. We have noted your feedback about the shower rod, elevator operation, and the need for more charging plugs. We are continuously working to improve our facilities and services based on guest feedback. Thank you for recommending Mercure London Paddington. We look forward to welcoming you back after our upgrades are complete and providing you with an even better stay experience. Kind Regards, Imed Chikhaoui
Compact and comfortable
Tripadvisor 评级 4.0/5
Esme_Weatherwax Friends getaway - 经 TripAdvisor 认证的评论
Dear Esme_Waetherwax, Thank you for your thoughtful review. We’re delighted to hear that you found our rooms to be compact and comfortable, and that you appreciated the complementary touches. Your kind words about our staff and location are greatly appreciated. We understand that you found the small double room to be a bit tight for a longer stay. Your feedback is invaluable to us as we strive to improve our guest experience. Thank you for rounding up your rating to 4 stars. We hope to have the opportunity to welcome you back in the future, perhaps in one of our larger rooms. Kind Regards, Imed Chikhaoui
Mold and unresponsive front desk
Tripadvisor 评级 2.0/5
MarleneBoston 经 TripAdvisor 认证的评论
Dear Marlene Boston, Thank you for taking the time to share your feedback. We sincerely apologize for the issues you encountered during your stay. We understand your concerns about the cleanliness of your room, particularly the issue with the bathroom floor. We take cleanliness very seriously and we’re sorry that we fell short of our usual standards in this instance. We want to assure you that we have taken your feedback seriously and have already begun a project to upgrade the tiles in our rooms. This project is expected to be completed in the next couple of months. We also regret that your concerns were not adequately addressed by our front desk staff. We strive to provide excellent customer service and it’s clear we did not meet that standard in this case. We will use your feedback to improve our communication and ensure our staff are more responsive to guest concerns in the future. We apologize for the inconvenience caused by the taxi not showing up as scheduled. We understand how important reliable transportation is for our guests and we will review our procedures to prevent such incidents in the future. We’re glad to hear that you appreciated our excellent location. We strive to provide a comfortable and convenient experience for our guests and we’re sorry that we did not meet your expectations in this case. Once again, we appreciate your feedback as it helps us improve our services. We hope to have the opportunity to serve you better in the future. Kind Regards, Imed Chikhaoui
Brown transferable grout? Or filthy room?
Tripadvisor 评级 1.0/5
bagelobagel 商务住宿 - 经 TripAdvisor 认证的评论
Dear Bagelobagel, Thank you for taking the time to share your experience with us. We sincerely apologize for the issues you encountered during your stay. We understand your concerns about the cleanliness of your room, particularly the issue with the grout. We take cleanliness very seriously and we’re sorry that we fell short of our usual standards in this instance. We want to assure you that we have taken your feedback seriously and have already begun a project to upgrade the grout in our rooms. This project is expected to be completed in the next couple of months. We also regret that your concerns were not adequately addressed by our staff. We strive to provide excellent customer service and it’s clear we did not meet that standard in this case. We will use your feedback to improve our communication and ensure our staff are more responsive to guest concerns in the future. Once again, we appreciate your feedback as it helps us improve our services. We hope to have the opportunity to serve you better in the future. Kind Regards, Imed Chikhaoui
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