诺丁汉市中心乔治美居酒店 4 星

客户意见评级 (ALL 评级) 3.8/5 956 评论

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诺丁汉市中心乔治美居酒店 - Image 1
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诺丁汉市中心乔治美居酒店 - Image 4
2 George Street, NG1 3BP 诺丁汉, 英国

描述

酒店其他优惠

  • 酒店获得了 Clifton 的 ALLSAFE 认证

  • 19th century building with original features

  • Central location, with plenty of nearby transport links

  • On-site leisure facilities, including a dedicated gym

  • Sherwood Forrest and Nottingham Castle located nearby

我们的客房

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酒店位置

诺丁汉市中心乔治美居酒店

2 George Street
NG1 3BP 诺丁汉
英国

GPS:52.953693, -1.144617

电话
传真 +44 115 958 1335

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 不允许携带宠物
  • 餐厅
  • 轮椅可通行
  • 无限网络
  • 空调
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务
酒店附近
  • 停车

1822

Stylish restaurant, serving beautifully prepared food.

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  3.8/5  956 评论

TripAdvisor 评级  4.0/5  1,930 评论

卓越奖 2023

Great location

Tripadvisor 评级 3.0/5

candyNorthampton Friends getaway - 经 TripAdvisor 认证的评论

We arrived early and paid just a bit extra to get in to are room 212 which was king size bed The room was lovely and quirky too It had very high cleaning standards and had everything we needed We stayed for breakfast but I wouldn’t say it was worth the money sorry to say the coffee was rank And wasn’t aware that the lift wasn’t working But thank you to the young lad that assisted us with are cases

Dear guest, Thank you for your review. I am so pleased to hear you had an enjoyable and comfortable stay with us. Thank you also for your kind words about our housekeeping standards. I do however wish to apologies for any issue experienced with the lift and sorry our coffee was not to your personal liking. We thank you for having chosen to stay with us on this occasion. Kindest regards Chris Butler General Manager

Could have been so much better

Tripadvisor 评级 3.0/5

IanRyNorwich Friends getaway - 经 TripAdvisor 认证的评论

Sunday night but paid a lot, twin meant no space between beds. Hotel had lots of rooms but evidently impossible at 3pm to give us a room that didn’t open into a central well housing noisy kitchen extractor , home to dirt and pigeons . I did ask but they were not really bothered.

Dear Ian Rycroft, Thank you for taking the time to tell us about your experience at the Mercure Nottingham City Centre George Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I have checked your reservation and we only had double rooms available on the dates you stayed. We had no more twin rooms available. I apologise for the inconvenience this has caused you. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Joana Lopes Operations Manager

Poor value, loud.

Tripadvisor 评级 1.0/5

Stephanie C 经 TripAdvisor 认证的评论

We stayed at this hotel in one of the suites on the top floor. The suite was spacious and adequately appointed. The location of the hotel is central and all parts of the city are easily accessible. This for the positive - on the not so positive, the WIFI in the room had to be reconnected up to 10 times a day to keep coverage, the adjacent suites were very loud as younger guests seem to book them on week-ends for just one (party) night, the street below was also very loud - and the pubs nearby close late. The top floor is serviced by one elevator only, and that elevator broke down. The room key got demagnetized daily - we took the stairs back to the reception who offered nothing in way of apology and we had to climb the stairs back up. Breakfast is mediocre and staff inattentive. Good party night hotel if you are young and need a place to crash. If not, find another place.

Dear guest, Thank you so much for your review. May I firstly apologise for the issue experienced with the lift which was unforseen. I am sincerely very sorry should you have felt our team were not apologetic enough with regards to this and also for having to have your key re cut due to it deactivating. This can happen when placed near a mobile phone or other cards. I further apologise for any inconsideration other guests had when in the hotel by way of causing noise and creating a disturbance. If any disturbance is reported, we will always investigate and ask any guest to quieten down. I am sorry we did not get this opportunity. I appreciate your comments about breakfast. I will share this feedback with the team to see where we have failed to impress and make any necessary improvements to our offering and service levels. Your feedback is well received and we will use it in the best possible way to reflect and make improvements. We thank you for having chosen to stay with us on this occasion. Kindest regards Chris Butler General Manager

Excellent location and great room

Tripadvisor 评级 4.0/5

LouiseT61 经 TripAdvisor 认证的评论

We really enjoyed staying here for a long weekend (3 nights). The hotel is in an incredibly good location for going to the caves and the castle, and there are great bars, cafés and restaurants very close by (with delicious vegan offerings). Our room was very clean and comfortable, and all the staff we encountered were friendly and helpful. We'll definitely book to stay here again next time we're visiting Nottingham!

Dear Louise, Thank you so much for your review. I am delighted to hear you had such an enjoyable say with us. The team and I are so thankful for your kind and encouraging words about our team and housekeeping standards. This really is wonderful to hear and I will share this feedback with the team at large. We are sincerely grateful for you having chosen Mercure Nottingham City Centre on this occasion and very much hope we can welcome you back again in the future. Kindest regards Chris Butler General Manager

Great stay

Tripadvisor 评级 5.0/5

Voyage777823 经 TripAdvisor 认证的评论

While understanding there was construction at the site,the stay was great. Close to everything. It was so comfortable actually slept a full 12 hours. Haven't done that in years. Staff was very helpful and gracious. Gave us good advice on places to eat.

Dear guest, Thank you so much for your review. I am so pleased to hear you had such an enjoyable experience with us and were comfortable throughout. It is wonderful to hear you enjoyed a well deserved 12 hour sleep, the first in many years! Thank you for your kind words about the team. This is so encouraging to hear, we care such a great deal about our guests and I am delighted this was apparent throughout your interactions. I look forward to sharing this feedback with them all. The team and I are so appreciative for you having chosen to stay with us on this occasion. We all hope we have the pleasure to be able to welcome you back again soon. Until next time. . . Kindest regards Chris Butler General Manager

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其他网络用户评价我们的酒店

  • 1,167 评论 9.1/10 位置
  • 1,741 评论 4.8/10 房间
  • 1,190 评论 8.8/10 服务
  • 14 评论 4.8/10 上网
  • 1,033 评论 3.7/10 舒适度
  • 579 评论 3.5/10 清洁度
  • 455 评论 4.1/10 设施
  • 445 评论 8.6/10 早餐

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