诺富特罗兹酒店 4 星

客户意见评级 (ALL 评级) 4.7/5 1,985 评论

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诺富特罗兹酒店 - Image 1
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诺富特罗兹酒店 - Image 3
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Pilsudskiego, 90-368 罗兹, 波兰

描述

酒店其他优惠

  • 步行 5 分钟可到达 Piotrkowska 街，靠近 Galeria Łódzka（购物商场）

  • 荣获 2015 年游客品牌选择大奖

  • 为客人提供免费自行车租赁服务

  • 配备游戏机的儿童游戏室

  • 自助商务中心

我们的客房

酒店位置

诺富特罗兹酒店

Pilsudskiego
90-368 罗兹
波兰

GPS:51.759264, 19.462527

电话
传真 +48 42 254 39 99

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 欢迎宠物
  • 餐厅
  • 轮椅可通行
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务
酒店附近
  • 停车

NOVO SQUARE LOUNGE BAR

非合约照片

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.7/5  1,985 评论

TripAdvisor 评级  4.5/5  867 评论

Good but not excellent

Tripadvisor 评级 3.0/5

859muneeraa 家庭住宿 - 经 TripAdvisor 认证的评论

Small hotel nice atmosphere but the service is not a 4 stars hotel the cleanliness is not that much , when I arrived i asked for someone to help with my luggage the front desk neckolas offered to help me he was so helpful and corporative but when checked out asked for help no one is there to help despite that the staff at the front desk has nothing to do. The food is not ok for musilums you have to eat either pancakes or waffles or eggs every day !! Actually I didn’t felt good but it is ok overall

Dear Muneera A, Thank you for taking the time to tell us about your experience at the Novotel Lodz Centrum. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jerzy Boguszewski Guest Experience Manager

Novotel Łodź Centrum

Tripadvisor 评级 5.0/5

Andytraveler5109 家庭住宿 - 经 TripAdvisor 认证的评论

Great and modern hotel in downtown Łódź. Excellent service in the hotel bar by Maria. If all hotel employees were like her, nobody would stay home and have a beer in front of a TV set. Thanks a million, Maria. And the best for your upcoming vacation. 😃

Dear Andytraveler5109, Thank you for taking the time and trouble to complete a survey following your recent stay at Novotel Lodz Hotel. It is always a pleasure to receive positive feedback. I will share your comments with Maria. We are delighted you enjoyed your stay with us and very much look forward to warmly welcoming you again in the near future. Yours sincerely, Jerzy Boguszewski Guest Experience Manager

Comfortable hotel in city centre

Tripadvisor 评级 5.0/5

slawoczuz Couples - 经 TripAdvisor 认证的评论

Very good and comfortable hotel in the city centre. Large underground parking next to the hotel with direct hotel access. Comfortable room with good amenities. Very good breakfast with superb selection, some food was really good, very friendly staff and good coffee.

Dear slawoczuz, Thank you for taking the time and trouble to complete a survey following your recent stay at Novotel Lodz Hotel. We are delighted you enjoyed your stay with us and very much look forward to warmly welcoming you again in the near future. Yours sincerely, Jerzy Boguszewski Guest Experience Manager

Wait 30 minutes before you can eat your breakfast !!!

Tripadvisor 评级 1.0/5

811rafa_d 家庭住宿 - 经 TripAdvisor 认证的评论

Everything was fine till we went to have a breakfast (price included). You have to wait 30 minutes in a regular line :) Imagine that you have plans and meetings in the morning. So forget about it, you will have to WAIT!!! Horrible. Bizarre. Horror.

Too long...

Tripadvisor 评级 3.0/5

MonikaWM0709 Solo travel - 经 TripAdvisor 认证的评论

I was waiting for 50 minutes to check in! One check-in desk with a very, very long queue of guests, it's unacceptable :-( After a long trip everyone wants to get a room quickly. Cleanliness, location, room, sleep quality is very good :)

Dear Mrs Monika, Thank you for taking the time to tell us about your experience. Your opinion is extremely important to us, because it will contribute to the further improvement of our services. We would like to know more about the situation you have encountered. I will be grateful if you could contact me at the following e-mail address: H7830-GR@accor.com. We are glad, that overall you enjoyed your stay at Novotel Łódź Centrum. We hope that you will visit us again soon. Sincerely, Julia Gorąca - guest experience specialist

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其他网络用户评价我们的酒店

  • 544 评论 9.5/10 位置
  • 568 评论 8.4/10 房间
  • 693 评论 9.6/10 服务
  • 13 评论 9.7/10 上网
  • 508 评论 9.3/10 食物
  • 474 评论 9.6/10 早餐
  • 199 评论 9.1/10 清洁度
  • 130 评论 9.1/10 氛围

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