宜必思伦敦牧人丛-哈默史密斯酒店 3 星

客户意见评级 (ALL 评级) 4.4/5 1,798 评论

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3-5 Rockley road, W14 0DJ 伦敦, 英国

描述

酒店其他优惠

  • Cashless Hotel. Card payments only

  • Westfield Discount Voucher up to 25%

  • Local Car park (access on Charecroft way satnav:W14 0DQ) £11/24h. Height restriction 198cm

  • Central line Underground 24/7 on weekends (Friday & Saturday)

  • Pet friendly accommodation

我们的客房

酒店位置

宜必思伦敦牧人丛-哈默史密斯酒店

3-5 Rockley road
W14 0DJ 伦敦
英国

GPS:51.50344, -0.220422

电话
传真 +44 20 7348 2030

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 欢迎宠物
  • 餐厅
  • 轮椅可通行
  • 无限网络
  • 早餐
  • 酒吧
  • 100% 无烟酒店
  • 客房服务

FOGG'S

Feeling peckish? You don't have to leave the hotel: inspired by the spirit of global adventure, the menu at Fogg's is loaded with everyone's favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.4/5  1,798 评论

TripAdvisor 评级  4.5/5  2,503 评论

卓越奖 2024

Comfy and Safe Stay

Tripadvisor 评级 4.0/5

Robert W 经 TripAdvisor 认证的评论

I stayed a the IBIS Hammersmith for several nights while I was exploring the NW corners of London and its environs. The hotel was clean, neat and the staff were friendly. The hotel has basic services - small bar and eatery with limited selections of drinks, and a very nice breakfast offering. The rooms are clean and as a single guest, more than adequate. in room there is a mini hanging area and some shelving to store ones clothes. The desk are is under the window and appointed with a water boiler with teas, and plugs. The bathroom is a cruise ship style enclosed mini unit. It was clean and served its purposes quite nicely. If you are reusing your towel(s) you should hang them outside the bathroom enclosure to ensure they dry between showers. Located very close by (less than 5 min walk) are Lidl, Sainsbury's, Wetherspoon 's Central Bar, Shepherds Bush tube station, several pharmacies, a McDonalds and at least two coffee shops, was well as several small take out style eateries. I plan to stay here again on a future trip while I roam around west London.

Dear Robert, Thank you for sharing your experience! It sounds like you had a comfortable and convenient stay at Ibis Shepherd's Bush. It's great to hear that the hotel provided clean rooms, friendly staff, and basic amenities to meet your needs. The proximity to various shops, eateries, and transportation options certainly adds to the convenience of the location. We appreciate your feedback and look forward to welcoming you back on your next trip to west London! Sincerely, Aga Assistant General Manager

Would recommend it

Tripadvisor 评级 4.0/5

Ioanna_JLK 经 TripAdvisor 认证的评论

Nice hotel to stay in a fair price. Location is excellent (5min from tube/train/bus station). Breakfast was nice and the staff was there to help if needed. Near to Westfield Mall where you can find literally anything you wish for..........

Dear Ioanna, Thank you for your recommendation! We're delighted to hear that you had such a positive experience during your stay with us. It's fantastic to know that you found our location convenient, our breakfast enjoyable, and our staff helpful. Being close to Westfield definitely adds to the convenience and variety of your stay. We appreciate your kind words and recommendation, and we hope to welcome you back for another enjoyable stay soon! Warm regards, Aga Assistant General Manager

Avoid. Better places to stay. Overpriced

Tripadvisor 评级 1.0/5

jamesL8345KT 经 TripAdvisor 认证的评论

Terrible I would not stay here again even if you paid me. Low grade. Never answer the phone on repetition, because they don't have enough staff. Breakfast horrid. Hairs in rooms, disgusting. Staff rude and unhelpful. Overpriced. Some rooms are unbelievable.

Dear James, Thank you for taking the time to tell us about your experience at the ibis London Shepherd's Bush. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Aga Assistant General Manager

Poor

Tripadvisor 评级 2.0/5

Phillip M 经 TripAdvisor 认证的评论

Expensive for an eggbox. Shower blocked, could not finish shower, bathroom floor flooded, could not finish shower reception shrugged it off. "Hot" Breakfast cold, we arrived at opening of "service" but looked like it id been set out for an hour or more. No toilet paper in loo, no matter said reception, we'll get housekeeping to put some n later today. Worst hotel I have stayed in for years.

Dear Phillmold, We're deeply sorry for the unsatisfactory experience you had during your stay. Your feedback is incredibly valuable to us, and we apologize for falling short of your expectations. It's unacceptable that you encountered issues with the shower, breakfast quality, and lack of essentials in your room. Please rest assured that we take these concerns seriously, and we will address them with the relevant teams to prevent similar issues from occurring in the future. We understand the importance of a comfortable and enjoyable stay, and we regret that we failed to provide that for you. Your feedback will be used to improve our services and ensure a better experience for our guests going forward. Warm regards, Aga Assistant General Manager

Check the weather as you may not have air conditioning regardless of what their website says.

Tripadvisor 评级 3.0/5

Michael D Couples - 经 TripAdvisor 认证的评论

This was our first experience at an Ibis property. We checked the box online for air conditioning, but showed up and it wasn't available because the weather wasn't “hot” enough to their standards. What this means is if you're a hot sleeper, they'll offer you a one-pound mini-fan and suggest you open a window. We slept terribly and were hot in the room. But, this hotel is in a great location near an underground station, so if you don't sleep hot or come in a different month, you may have a better experience.

Dear Michael, Thank you for sharing your feedback with us. We apologize for any inconvenience caused by the lack of available air conditioning during your stay. Our hotel does indeed rely on an air circulation system that adjusts based on the outside temperature. We understand how important a comfortable sleep environment is, especially during warmer weather, and we regret that we were unable to meet your expectations in this regard. Your comments regarding the provision of a mini-fan and suggestions to open a window have been duly noted, and we will review our procedures to see how we can improve the experience for our guests in similar situations. We appreciate your positive remarks about our hotel's convenient location near the underground station, and we hope that despite this setback, you were able to enjoy your time in the area. If you have any further concerns or if there's anything else we can assist you with, please don't hesitate to contact us directly. Warm regards, Aga Assistant General Manager

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其他网络用户评价我们的酒店

  • 1,169 评论 9.7/10 位置
  • 1,295 评论 6.8/10 房间
  • 1,102 评论 9.2/10 服务
  • 38 评论 7.2/10 上网
  • 638 评论 8.2/10 清洁度
  • 543 评论 6.7/10 早餐
  • 6 评论 10/10 可持续性

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