迪拜市中心索菲特酒店 5 星

客户意见评级 (ALL 评级) 4.6/5 3,179 评论

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迪拜市中心, 谢赫扎耶德路, 126272 迪拜, 阿拉伯联合酋长国

描述

酒店其他优惠

  • 唯一一家与迪拜购物中心相连的国际五星级酒店

  • 尊享的中心位置

  • 精致设计，非凡舒适

  • 别致的餐厅和休息室

  • 灵活的活动场地

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酒店位置

迪拜市中心索菲特酒店

迪拜市中心, 谢赫扎耶德路
126272 迪拜
阿拉伯联合酋长国

GPS:25.200693, 55.269153

电话
传真 +971 4 503 6667

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.6/5  3,179 评论

TripAdvisor 评级  4.5/5  7,612 评论

卓越奖 2023

Beautiful hotel with very good staff team

Tripadvisor 评级 5.0/5

Ghaith a 经 TripAdvisor 认证的评论

We stayed for 2 nights this Eid and was checked in by wonderful Ms. Husna. She was so nice and very friendly and so accommodating. She’s very easy to talk to and she really made our stay delightful. She made us feel so welcomed. I really liked her because she’s very kind to us and provided all our requests. I hope she gets promoted and gets a good bonus and increment as she’s an asset to Sofitel downtown. The opera suites that we stayed in are amazing. I usually can’t sleep in hotel rooms but this time, I was able to sleep well. The suite was big and has still new furnishings. Very beautiful modern design. Pool area was also beautiful and you can smoke shisha there. We were served by Ms. Sylvia in The club lounge and she was also very sweet and have smile on her face. Canapés at the lounge were ok. Ms. Winnie of breakfast buffet was also really nice with us but breakfast buffet food was a disappointment for me. Me and my whole family didn’t like the food at the breakfast, it was limited and mostly Indian food but you can easily go to Dubai mall to get food, the only downside was it’s a bit far by walking even with travellator. It’s around 20minutes walking from metro station. Housekeeping staff were all very kind as well but I forgot to get their names. Overall, we enjoyed our Eid at Sofitel because of Ms. Husna and the rest of the team. Keep it up and thank you for giving us a first-class treatment. Kudos for the team.

Dear Valued Guest, Thank you so much for your glowing review and for choosing to spend Eid with us at Sofitel Dubai Downtown. We are delighted to hear that you had a wonderful stay and that Husna and the rest of our 'Heartists' made such a positive impression on you. We will certainly pass on your kind words to Husna, Sylvia, Winnie, and the entire team, who will be thrilled to receive such recognition. It brings us immense joy to know that you enjoyed the modern design and spaciousness of our Opera Suites, as well as the beautiful pool area where you could relax and enjoy shisha. Your feedback regarding the breakfast buffet is appreciated, and we will certainly take it into consideration as we continuously strive to improve our offerings. Once again, thank you for your kind words and for acknowledging the efforts of our dedicated 'Heartists'. We look forward to welcoming you back for another exceptional stay at Sofitel Dubai Downtown. Warm regards, Lusine Iskandaryan Guest Experience Manager Sofitel Dubai Downtown

Just don't.

Tripadvisor 评级 1.0/5

NatSKI2016 商务住宿 - 经 TripAdvisor 认证的评论

This was my 10th Dubai visit, and I chose this hotel based on location. Let me just start with, avoid: 1. 0200 arrival: upsold at $$ extra price from luxury club room to suite, to have a Burj view. Room now at $600 aud a night 😬. Room not ready, 30 min check in 🤔 2. Into room, which was lovely, could hear disco music? woken from 4am by constant whirring and dinging. Bed on same wall as service elevator. 🤨 3. Ask to change in morning. By end of day, changed room. New room lovely, barely any BK view, view of 16 lanes of traffic and monorail tracks. So loud. Constant 🤨. 4. Toilets don't work. Fixed once. Embarrassing. Again, fixed twice. 🙄😬 Notes: Restaurants and clubs all empty. Business district, not tourist area.

Perfect Stay

Tripadvisor 评级 5.0/5

792charlined 家庭住宿 - 经 TripAdvisor 认证的评论

Everything was perfect, rooms are spacious and clean, the view on Burj Khalifa is amazing. The breakfast is one of the most complete I have ever seen. The pool view is amazing. Special thank you for the hotel staff who was so Nice with us in particular Shashi our housekeeper who had a special attention for us every day, thank you so much !

Dear Valued Guest, Thank you so much for your wonderful review! We are thrilled to hear that you had a perfect stay with us. It's fantastic to know that you found our rooms spacious, clean, and enjoyed the amazing view of the Burj Khalifa. We're delighted that you also enjoyed our comprehensive breakfast and the stunning pool view. We are especially grateful for your kind words about our 'Heartists', particularly Shashi, our housekeeper. Providing exceptional service and creating memorable experiences for our guests is our top priority, and we're thrilled that Shashi went above and beyond to make your stay special. Thank you for choosing to stay with us, and we look forward to welcoming you back for another perfect stay in the future. Warm regards, Lusine Iskandaryan Guest Experience Manager Sofitel Dubai Downtown

Fabulous room and hotel

Tripadvisor 评级 5.0/5

Julie B 经 TripAdvisor 认证的评论

Wow loved this hotel for the room alone. Floor 24. Luxury coastal view. Room was massive, as was the bathroom. So modern. Very big comfortable bed. Walk in wardrobe area and vanity area. One of the best rooms we have ever stayed in and we travel a lot. Pool area for lovely and the team were very attentive. We would definitely stay here again. Perfect location for Downtown and the metro is 2 minutes walk away.

Dear Valued Guest, Thank you so much for your fabulous review! We are thrilled to hear that you enjoyed your stay with us and that our room exceeded your expectations. It's fantastic to know that you found our coastal view room on the 24th floor to be spacious, modern, and equipped with all the amenities you needed for a comfortable stay. We take great pride in providing our guests with luxurious accommodations, and we're delighted that you found our bed and bathroom to be particularly impressive. We're also pleased to hear that you enjoyed our pool area and that our team provided attentive service throughout your stay. Your kind words mean a lot to us, and we truly appreciate your recognition of our efforts. Thank you for choosing to stay with us, and we can't wait to welcome you back on your next visit to the area. Warm regards, Lusine Iskandaryan Guest Experience Manager Sofitel Dubai Downtown

很干净，很安静

客户意见评级 5.0/5

Xuefeng 朋友住宿 - 所有已确认评论

工作人员都很友好

Dear Valued Guest, Thank you for sharing your positive experience from your recent stay at Sofitel Dubai Downtown. We are delighted to learn that you had a pleasant time at our hotel. We are excited to have the opportunity to welcome you back in future. Warm regards, Lusine Iskandaryan Guest Experience Manager Sofitel Dubai Downtown

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其他网络用户评价我们的酒店

  • 1,687 评论 9.6/10 位置
  • 2,025 评论 8.7/10 房间
  • 3,152 评论 9.2/10 服务
  • 32 评论 4.8/10 上网
  • 991 评论 9.4/10 早餐
  • 856 评论 8.1/10 舒适度
  • 780 评论 8.7/10 食物
  • 649 评论 9/10 清洁度

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