美居莫斯科阿尔巴特酒店 4 星

客户意见评级 (ALL 评级) 4.7/5 1,339 评论

美居莫斯科阿尔巴特酒店 - Image 1
美居莫斯科阿尔巴特酒店 - Image 2
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描述

安心悦界(ALLSAFE)认可酒店

酒店其他优惠

  • Located in the historic center of Moscow, close to 2 metro stations

  • Experience the atmosphere of a luxurious manor of the early 19th century

  • Bar La Promenade 24/7 (south of France, Russian and global cuisines)

  • Intimate conference hall

  • 可轻松抵达莫斯科国际展览中心和克洛库斯国际展览中心

我们的客房

酒店位置

美居莫斯科阿尔巴特酒店

斯摩棱斯克 (Smolenskaya) 街 6 号
121099 莫斯科
俄罗斯联邦

GPS:55.748595, 37.583762

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务
酒店附近
  • 停车

LA PROMENADE

La Promenade:餐厅每天 24 小时营业,全年无休。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.7/5  1,339 评论

TripAdvisor 评级  4.5/5  1,970 评论

位置好,房间不大,但是设施很全

客户意见评级 4.0/5

H. J. 商务住宿 - 所有已确认评论

位置很好,房间干净,就是房间不大,还有咖啡机坏了但是并没有解决。 前台的夜班经理一个高高的帅小伙非常认真负责,因为我们需要开票的要求比较复杂,但是都给我们解决了需要,当时忘记留他的姓名,给我们的票据上留的是Atepsurkaev,不知道是不是他的名字。非常感谢他细致周到耐心的服务。

Dear Mr. H. j.! Thank you very much for choosing Mercure Arbat Moscow Hotel and for taking time to complete our questionnaire regarding your stay with us. It is a pleasure to know that you were satisfied with service performed by our friendly team and a special notice of Mr. Tepsurkaev. At Mercure we strive to provide the highest level of service to each of our guests, so positive feedback is the greatest reward for us. Thank you very much for your comments about coffee-machine, this information has already been passed to our technical department. We do hope to see you again and soon at Mercure Arbat Moscow Hotel! Warmest regards, Natalia Rakhymova Front Office Manager

住的还可以

客户意见评级 3.5/5

杜. 商务住宿 - 所有已确认评论

总体不错,但部分前台接待人员的英文水平有待加强。

Dear Valued Guest, Thank you very much for choosing Mercure Arbat Moscow hotel and for taking the time to share your experience with us. We are glad that you were satisfied with our hotel in general. However, please accept our sincere apologies for the inconvenience with communication. According to Accor standards all employees must speak English because this language is one of the international. At Mercure we strive to provide the highest level of service to each of our guests. Please rest assure that your feedback has been taken into consideration to work better on relations with our guests. We sincerely believe that we will have a chance to welcome you back at Mercure Arbat Hotel. Best regards, Margarita Moskvina Rooms Division Manager

Peaceful Stay in Moscow

Tripadvisor 评级 5.0/5

TROPOSHFERE 商务住宿 - 经 TripAdvisor 认证的评论

I stayed here a lot but first time commenting. Right at the center of Arbat, a great place. All time smiling staff. Breakfast may be improved. The rooms are super silent. Coffee machines in the rooms.

Dear Valued Guest, Thank you for sharing your feedback about your recent stay at Mercure Arbat Moscow hotel. We are very grateful for your loyalty to our hotel and always very happy to see you with us. It’s a great compliment for us to hear that you were completely satisfied with the hotel location, your room and service we provide. Inspired with your positive comments, we assure you that we will continue to deliver great service at all times. We will be happy to welcome you back to the Mercure Arbat Moscow during you next visit to Moscow. Yours sincerely, Elena Gorodinskaya Rooms Division manager Mercure Arbat Moscow

位置好

客户意见评级 4.0/5

Ly 商务住宿 - 所有已确认评论

送给我了马卡龙很开心。但是浴室的沐浴露一直没有添加很奇怪,我只好每次要散装的沐浴露

Dear Guest, Thank you for choosing the hotel Mercury Arbat Moscow and for taking the time to share your opinion with us. We are very glad that you were satisfied with the location of the hotel, the work of our team and your stay in general. expectations in full. The room, in accordance with the standards of the Mercury brand, is indeed equipped with basic hygiene accessories, but we are always happy to provide an additional set to our guests in the room upon request. Let me note that we have entered information about your room configuration preferences into the hotel system in order to make your stay as comfortable as possible next time. I thank you again for sharing your feedback with us. They are extremely important to us, as they allow us to continuously improve the quality of service provided by the Mercury Arbat team. We will look forward to seeing you again and will make every effort to make you feel as comfortable as possible throughout your stay at the hotel. With respect, Natalia Rakhymova Head of Reception and Accommodation Service

Consistently great

Tripadvisor 评级 5.0/5

benjaminhearn Solo travel - 经 TripAdvisor 认证的评论

This is a perfect little chain hotel in Moscow. The staff are incredibly friendly, polite and really happy to speak great English. Everything is done quickly; check in, I requested to use the gym and was quickly given the key. The gym is small but clean and perfect for a quick workout. The rooms are very comfortable, for future trips to Moscow these guys are my go to. When rescheduling my booking at the last minute they were very accommodating.

Dear Mr. Hearn! Let me express our sincere gratitude for staying with us and sharing your glowing feedback on Tripadvisor.com! We highly appreciate your warm words of our team for their friendly and considerate service. We feel very pleased to be a hotel of your choice in Moscow that is a wonderful accolade. We’re so happy reading your review that you were satisfied with cordial welcome. We truly enjoyed having you as our guest and we look forward to your return soon. Warmest regards, Elena Gorodinskaya Rooms Division Manager Mercure Arbat Moscow

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其他网络用户评价我们的酒店

  • 435 评论 9.6/10 位置
  • 461 评论 8.4/10 房间
  • 528 评论 9.3/10 服务
  • 5 评论 3.8/10 上网
  • 203 评论 8.2/10 早餐
  • 161 评论 9.2/10 清洁度
  • 60 评论 8/10 氛围

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