宜必思新加坡诺维娜酒店 3 星

客户意见评级 (ALL 评级) 4.1/5 1,723 评论

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描述

安心悦界(ALLSAFE)认可酒店

酒店其他优惠

  • 距离诺维娜地铁站 8 分钟路程

  • 几分钟即可抵达乌节路购物区和中央商务区

  • 探索马里士他美食街的丰富遗产

  • 现代化的客房,配备免费高速无线网络

  • 热情周到的宾客服务

我们的客房

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酒店位置

宜必思新加坡诺维娜酒店

伊洛瓦底路 6 号
329543 新加坡
新加坡

GPS:1.326318, 103.845634

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 餐厅
  • 轮椅可通行
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 100% 无烟酒店

OOPEN

OOPEN 餐厅位于一层,邻近酒店接待处,供应各式意大利面、烤肉和亚洲美食。我们位于马里士他的 3 星级酒店价格实惠,可满足不同客人的需求。

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我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.1/5  1,723 评论

TripAdvisor 评级  3.5/5  1,614 评论

Disappointing Stay

Tripadvisor 评级 1.0/5

sid0793 Couples - 经 TripAdvisor 认证的评论

The hotel is a big no due to following reasons: 1) Non friendly staff 2) Very small rooms with lack of maintenance 3) No IRD facilities 4) No restaurant facility post lunch hours 5) Non helpful staff I stayed here for one night and I was shocked to see the level of service. As I come from a hospitality background I understand the kind of service they should offer but this was simply below the standards Apart from the above points, I asked them to help me with a knife so that I could cut some fruits, they denied saying they do it have it I asked for a bottle opener, it was also denied The staff members are very casual in their approach

Dear Sid0793, Thank you for your comments and we certainly appreciate your efforts. Naturally, we are disappointed that you did not enjoy your experience. We normally receive positive comments relating to our team and its unknown why on this occasion we were not able deliver. Please rest assured we will follow up accordingly and we do hope that we have another opportunity to welcome you back again and restore the faith. Kind regards,

位置好

客户意见评级 4.5/5

王. 商务住宿 - 所有已确认评论

方便出行,位置好,周围吃饭的地方比较多。

尊敬的 Wei Zhong W.: 感谢惠赐有关下榻 ibis Singapore Novena 的宝贵意见。听到您对我们工作的肯定,十分开心。 我会将您的意见与我们的团队一起分享。一直以来,我们坚持不懈地提升服务质量,我相信这个反馈将给我们所有的员工带来莫大的鼓舞。 再次感谢您与我们分享您的体验,我们真诚地希望您的下一次光临会像前一次一样愉快。 谨启 Daniel Lai General Manager

Nice stay at Ibis Novena

Tripadvisor 评级 4.0/5

Saket444 经 TripAdvisor 认证的评论

Stayed at IBIS Novena Singapore for 4 nights and had a good comfortable stay. The Hotel is located in one of posh residential area and the nearest Metro station is 10 mins walk. Hotel is centrally located with all the major attractions in the radius of 15-20 mins drive. One thing which the hotel needs to work is on the Breakfast spread. Same stuff for 4 days and very limited veg options (issue in Singapore)

就是离地铁站有点远

客户意见评级 4.5/5

Zhangli 家庭住宿 - 所有已确认评论

就是离地铁站有点远,要是酒店有接驳车去地铁站就更好了

尊敬的 Li Z.: 感谢惠赐有关下榻 ibis Singapore Novena 的宝贵意见。听到您对我们工作的肯定,十分开心。 我会将您的意见与我们的团队一起分享。一直以来,我们坚持不懈地提升服务质量,我相信这个反馈将给我们所有的员工带来莫大的鼓舞。 再次感谢您与我们分享您的体验,我们真诚地希望您的下一次光临会像前一次一样愉快。 谨启 Daniel Lai General Manager

Great Location Budget Hotel that needs improvement in some way

Tripadvisor 评级 4.0/5

DayTrip35204678876 经 TripAdvisor 认证的评论

I stayed again at ibis 5 February 2024 (the 2nd time) to undergo an examination at Royal Healthcare. There are several things that need hotel management attention. This time I got a room on the 8th floor, which was in the hallway and quite far from the elevator and it turned out to be not very quiet considering that other guests were always coming in and out at night and early in the morning. I forgot this is a budget hotel so the upper floor dont mean its quiet. The main problem is that the mattress I got has springs that made a sound every time i moves and the mattress tilts to the left. time to replace it because it's not comfortable to sleep on, after all this is a 3 star hotel right? apart from the mattress problem, the room I got was quite clean. it would be better if the hotel provided basic toilettries and hand towels. One more thing that is quite unusual is the water dispenser in the hallway which in my opinion is not very hygienic in the way how other people take water. Overall this hotel is family friendly, very strategic from where I was treated, near Zhongshan Mall and the breakfast was quite good. Front desk could be friendlier with greetings and warm faces, but maybe they are tired :) For room rates it would be more pleasant if the hotel gave additional discounts apart from member discounts for regular guests who will stay there every month for doctor's check-ups like me. Can't wait to atay again in early March esspecially to see whether the hotwl management pay attention to what guess comment and willing to improve.

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其他网络用户评价我们的酒店

  • 575 评论 9/10 位置
  • 916 评论 5.8/10 房间
  • 806 评论 8.2/10 服务
  • 66 评论 7/10 上网
  • 420 评论 7.3/10 清洁度
  • 327 评论 7.3/10 早餐
  • 190 评论 7.3/10 食物
  • 12 评论 2.1/10 运动休闲

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