里约热内卢诺瓦伊瓜苏美居酒店 4 星

客户意见评级 (ALL 评级) 4.1/5 916 评论

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描述

安心悦界(ALLSAFE)认可酒店

酒店其他优惠

  • 里约热内卢诺瓦伊瓜苏美居酒店拥有 2 间桑拿房和一个游泳池

  • 有 7 个设施完善的多功能厅可用来举办公司会议

  • 驱车 15 分钟即可到达总统杜特拉高速公路

  • 驱车 10 分钟可到达 Via Light 高速公路

  • 驱车 35 分钟即可到达里约热内卢加利昂国际机场

我们的客房

客房

经典房,配备 1 张双人床

  • 2人
  • 23 / 247 sq ft
  • 床上用品 1 x 双人床

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酒店位置

里约热内卢诺瓦伊瓜苏美居酒店

Av Doutor Mario Guimaraes 520
26255230 诺瓦伊瓜苏
巴西

GPS:-22.75875, -43.45674

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 欢迎宠物
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 会议室
  • 100% 无烟酒店
  • 客房服务

ABRA

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.1/5  916 评论

TripAdvisor 评级  4.0/5  434 评论

卓越奖 2023

Good Hotel, but the city needs better traffic management

Tripadvisor 评级 4.0/5

wagnercs10 商务住宿 - 经 TripAdvisor 认证的评论

The hotel is good for the price - nice room, nice breakfast - all clean and comfortable. But the location suffers the impact of a very heavy traffic during peak hours, so be prepared. So plan for that, by leaving earlier, and when coming back to the hotel, do yourself a favor - wait until 6:30 to 7 pm, when roads might be less jammed. Go to a bar, have a snack. You leave by 5pm, you will suffer.

wagnercs10 We very much appreciate your comments regarding your stay at the Mercure Rio de Janeiro Nova Iguacu Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ary Comar Gerente Geral

Broken

Tripadvisor 评级 2.0/5

allanbulpin Solo travel - 经 TripAdvisor 认证的评论

This is a good example of the management not doing their job, in my room it was lovely to have tea making facilities but the kettle leaked and the lid didn't shut, the hair dryer in the bathroom didn't turn on and the door to the balcony didn't make a deal so when there was a storm (3 whilst I was there) the howling wind was almost unbearable (fortunately I had noise cancelling headphones) after there was a storm that kicked out the electricity in the rooms, there was no breakfast on offer (surely you would have a backup on offer) one of the lifts were broken and some of the lights in my room did not work, one of the nights I wanted room service and when I called for it all I got was an answer of 'no speak English' then the phone hung up, surely if you know you have a guest staying that doesn't speak Brazilian Portuguese you would keep someone on staff that speaks or at least understands English at all times, the pool area was nice, the rooms were clean (although pillow cases don't stay on pillows and pillows are old) and very good spread for breakfast, location was horrible but that one is my fault.

Allan Bulpin, Thank you for taking the time to tell us about your experience at the Mercure Rio de Janeiro Nova Iguacu Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, BRUNO LIMA BENTO

Very satisfied

Tripadvisor 评级 4.0/5

phillipf970 Couples - 经 TripAdvisor 认证的评论

Very special thanks to Bruno and Herbert from Reception. I go to the hotel every 15 days and every single time i am well supported by them, in the morning when i arrive and during the stay. The only complaint i have is that the room cleaning wasn't so good this time, but i'm sure they will improve. I will spend the new year here and i am sure its going to be a great vacation.

Mr Phillip We very much appreciate your comments regarding your stay at the Mercure Rio de Janeiro Nova Iguacu Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, BRUNO LIMA BENTO

Mercure RJ Nova Iguacu

Tripadvisor 评级 4.0/5

edinarm 家庭住宿 - 经 TripAdvisor 认证的评论

The hotel is kept in a very clean enviroment, The rooms are clean, well laid out, and comfortable. Everything in the rooms was in an excellent state of maintenance and worked well. Breakfast was great! The staff were all extremely freindly and helpful and made our stay very enjoyable, 5 stars to them!

We very much appreciate your comments regarding your stay at the Mercure Rio de Janeiro Nova Iguacu Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, BRUNO LIMA BENTO

Good hotel in a really dodgy area

Tripadvisor 评级 4.0/5

ljw21 Couples - 经 TripAdvisor 认证的评论

Stayed here during the olympics and it was everything younwoukd expect from a mervure. Helpful staff, big and clean rooms and modern throughout. Good customer service who were helpful in printing boarding passes etc off gor us and gave us plenty of advice. Be aware that this hotel is in a suburb and is about 40 miles from the centre. We used trains to get to the centre of rio and had to depart from the local station which was full of dodgy characters. The local area is similar. Be very aware of your belongings at all times. People will not think twice about stealing them. I caught several men staring at my husbands back ockets eyeing up their chances of a free phone or wallet. Also suggest that you do not go out in this area alone at night. It isnt safe and one evening a taxi driver even refused to take us there as he thought it was dangerous. If you want a cheap and high quality hotel then this is perfect but make sure you research the local area first.

We very much appreciate your comments regarding your stay at the Mercure Nova Iguacul. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, BRUNO LIMA BENTO

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其他网络用户评价我们的酒店

  • 259 评论 7.9/10 位置
  • 509 评论 6.5/10 房间
  • 524 评论 7.7/10 服务
  • 34 评论 3/10 上网
  • 281 评论 4.3/10 舒适度
  • 264 评论 5.8/10 清洁度
  • 201 评论 5.3/10 早餐
  • 142 评论 3.1/10 性价比

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