河内拉格尔美居酒店 4 星

客户意见评级 (ALL 评级) 4.5/5 418 评论

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描述

安心悦界(ALLSAFE)认可酒店

酒店其他优惠

  • 一间精致的餐厅,提供法式和越南美食

  • “设有商务中心,提供复印/打印服务”

  • 免费无线网络和 24 小时客房服务

  • 距离火车站 20 分钟路程

  • “各种 4 星级的高档设施”

我们的客房

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酒店位置

河内拉格尔美居酒店

94 Ly Thuong Kiet Street, Hoan Kiem District
100000 河内
越南

GPS:21.026066, 105.841901

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 100% 无烟酒店
  • 客房服务

BRASSERIE LE PAVILLION

Modern, bright and stylish, Brasserie Le Pavillion boasts an innovative wine list and delicious menu featuring a range of Vietnamese and international specialties. It features a unique garden area which offers a tranquil oasis in the heart of the city.

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.5/5  418 评论

TripAdvisor 评级  4.0/5  1,417 评论

卓越奖 2023

Exceptional staff and lovely hotel

Tripadvisor 评级 5.0/5

hasans86 经 TripAdvisor 认证的评论

Lovely hotel and excellent staff throughout the Hanoi hotel. Thank you to all the helpful staff at breakfast, and in particular, all thr Reception staff, Bach, Ly, Thao, Minh, Daf, Ngyay Nhoc, as well front door Haan and Nang. The team were so freindly and helpful. Bach in particular with his great knowledge of the city was always able to advise on the best spots and places to go. My biggest regret was not being able to tip the key staff as I ran out of enough currency on the last day!

Okay for tourists but not for a business trip

Tripadvisor 评级 2.0/5

745nicd 商务住宿 - 经 TripAdvisor 认证的评论

Had to stay here for work as the me the grand was full. Positives first - good location and the ladies at breakfast looked after me very well Negatives - tried to check in at 1530 after 24 hours travel. The reception tell me I cannot have my room as the previous customers have a late check out and I will not be able to get in until 1900 at the earliest. Reception tell me they informed the agent, spoke to the agent and no one told them. The key card kept unpairing. Conclusion - it’s fine as a tourist but no good for work and to rest

Dear Nic D, Thank you for taking the time to tell us about your experience at the Mercure Hanoi la Gare. I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nga Vo (Ms.) Front Office Manager

Near train station

Tripadvisor 评级 5.0/5

sphilip1990 经 TripAdvisor 认证的评论

Really spacious room, clean, and accommodating front desk. Only 3 minutes away from train station to go to sapa and it’s a nice place to rest before your train. Lots of fun stores and restaurants nearby- good location. Highly recommend. 10/10 stars.

Great location downtown Hanoi

Tripadvisor 评级 5.0/5

Canada54travel 经 TripAdvisor 认证的评论

Great location, across from Train Station. Awesome buffet breakfast, and the food in general is top notch. Nice outdoor patio, almost always open.Large clean room, great prices and well located downtown. Easy walking distance to French quarter, lots of street food options. Hotel can arrange for car service.

Dear Canada54travel, Thank you for taking the time to share your experience with us at Mercure Hanoi La Gare. We are delighted to know that you enjoyed our room and breakfast and the location. We believe in offering quality products and services to all our guests. The team is also appreciative of your feedback regarding the food which you enjoyed greatly. We look forward to welcoming you back soon! Sincerely, Nga Vo (Ms.) Front Office Manager

Great customer care from the reception team

Tripadvisor 评级 5.0/5

Exploration198499 经 TripAdvisor 认证的评论

Excellent service from the reception team. Minh, Ly, and Nguyen were always helpful in getting things done in a quick and in a polite manner. The service is on par with what one would except from the Accor Group. I would defo recommend the hotel to anyone wishing to travel to Hanoi.

Dear Exploration198499, We would like to thank you for taking the time to give us a review. We are delighted that our team was able to make your stay even more pleasant.Hearing positive feedback like yours is encouraging and appreciated. Thank you again for your kind words, and we hope to welcome you back soon! Sincerely, Nga Vo (Ms.) Front Office Manager

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其他网络用户评价我们的酒店

  • 209 评论 9.5/10 位置
  • 259 评论 7.8/10 房间
  • 395 评论 9.4/10 服务
  • 10 评论 7/10 上网
  • 130 评论 9.4/10 清洁度
  • 120 评论 8.4/10 早餐
  • 111 评论 5.9/10 舒适度
  • 40 评论 3.9/10 设施

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