Ibis budget 曼彻斯特中心 Pollard 街酒店 2 星

客户意见评级 (ALL 评级) 3.9/5 943 评论

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描述

安心悦界(ALLSAFE)认可酒店

酒店其他优惠

  • Located near Manchester Palace Theatre

  • Central location, with plenty of nearby transport links

  • Walking distance to Etihad Stadium, home of Manchester City

  • Located just 1km from Manchester Piccadilly train station

  • Nearby landmarks include Manchester Town Hall and Chinatown

我们的客房

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酒店位置

Ibis budget 曼彻斯特中心 Pollard 街酒店

2 Pollard Street
M4 7DB 曼彻斯特
英国

GPS:53.481301, -2.218289

抵达和交通

酒店服务

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酒店内
  • 欢迎宠物
  • 轮椅可通行
  • 无限网络
  • 空调
  • 早餐
  • 100% 无烟酒店

早餐

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  3.9/5  943 评论

TripAdvisor 评级  3.5/5  1,889 评论

Basic hotel with no empathy

Tripadvisor 评级 2.0/5

Journey07727152073 经 TripAdvisor 认证的评论

Arrived at the hotel upon check in and explained that my husbands father had passed away and that we couldn't stay a second night. We were on a "pay at the hotel deal" with free cancellation. The hotel said that we would have to put our request in writing through Agodo. They took the full amount of money for our trip and when we contacted Agodo they referred us back to the hotel. Not a very good experience. Hotel is very basic. We only stayed in our room for a couple of hours, can't comment on the breakfast as we could not stay to fulfil our trip. Not very accommodating!!!

Great location

Tripadvisor 评级 4.0/5

Tracie B 经 TripAdvisor 认证的评论

Great location . Near railway station , city centre , palace theatre . Local pubs and restaurants ! Great for shopping , walking distance to town and Christmas markets . Great service, lovely breakfast , competitive prices . Nice clean rooms .

Dear Tracie B, Thank you for taking the time to share your positive review of your recent stay at ibis budget Manchester Centre Pollard Street. We are delighted to hear that you enjoyed our great location, which is conveniently near the railway station, city centre, and the Palace Theatre. We are also pleased that you found our hotel to be in close proximity to local pubs, restaurants, shopping areas, and the Christmas markets. It is wonderful to know that you appreciated our great service, lovely breakfast, competitive prices, and the cleanliness of our rooms. We truly value your feedback and hope to welcome you back in the future. Best regards, ibis budget Manchester Centre Pollard Street

Great warm friendly comfortable place to stay!

Tripadvisor 评级 5.0/5

695joep 经 TripAdvisor 认证的评论

Great stay - clean, warm, comfortable and lots of nice extras available at reception like drinks and snacks! Host staff Dellea, Sandra, Anthony & everyone else I met were lovely - so friendly and helpful! Thanks all there, couldn't have been better!

Dear Guest, Thank you for taking the time to tell us about your experience at the ibis budget Manchester Centre Pollard Street. We sincerely appreciate you taking the time to share your wonderful experience at our place. Your words about the cleanliness, warmth, comfort, and the friendly extras like snacks and drinks at reception are truly motivating. We're thrilled you found our staff like Dellea, Sandra, Anthony, and the rest of the team so helpful and welcoming - they're dedicated to making every guest feel like family. Your feedback is invaluable to us, and we hope to see you again soon! Kind regards, Ibis Budget Manchester Centre

Let down by dirty public areas.

Tripadvisor 评级 2.0/5

Puckertoe123 经 TripAdvisor 认证的评论

Public areas are dirty. Food left on tables in cafe don't make a good impression as you arrive. The lifts were awful. Drinks and cups spilt on floor, down right disgusting. Room .ok. but stuffy. Paper cups for coffee and tea might just about last a couple of drinks if you manage not to squash it. Clean enough room and shower.

Dear Guest, Thank you for taking the time to tell us about your experience at the ibis budget Manchester Centre Pollard Street. We sincerely apologize that the cleanliness of our public areas and lifts fell short of your expectations. We take guest comfort and hygiene very seriously, and we're disappointed to hear that your first impression wasn't the best. We want to assure you that we're taking your feedback seriously and have already begun implementing steps to address these concerns. We're increasing the frequency of cleaning in public areas and lifts. We're glad to hear that your room was clean and the shower was satisfactory. We pride ourselves on providing comfortable and hygienic accommodations, and we're happy you found your room to be up to standard. Thank you again for taking the time to share your feedback. We value your input and will use it to improve our services for future guests. Kind Regards, Ibis Budget Manchester Centre

Customer Service unacceptable

Tripadvisor 评级 2.0/5

faithshrewsbury 经 TripAdvisor 认证的评论

Terrible customer service. I was given a room with used bedding, used towels all over the floor and somebody's personal items on the unmade bed. I was then charged 3 times more than the correct price for items bought from the downstairs receptionist.

Dear Guest, Thank you for taking the time to tell us about your experience at the ibis budget Manchester Centre Pollard Street. We are sadden to read that your stay did not meet your expectations. I would like to sincerely apologise for the shortfall in the standard of cleanliness you've encountered on this occasion. Please be assured that this is not a true reflection of the high standards upon which we pride ourselves. The team are on duty 24 hours and will resolve any issues within the room right away or we can alternatively provide another room. Thank you again for your feedback, we do hope to welcome you back again soon whereby we will aim to improve on your stay experience. Kind regards, Ibis Budget Manchester Centre

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其他网络用户评价我们的酒店

  • 1,282 评论 8.9/10 位置
  • 2,134 评论 5.4/10 房间
  • 1,301 评论 8/10 服务
  • 53 评论 8.1/10 上网
  • 1,271 评论 4.5/10 舒适度
  • 979 评论 5.8/10 清洁度
  • 411 评论 5.2/10 早餐
  • 14 评论 4.4/10 酒吧和饮品

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