拉巴特索菲特玫瑰园酒店 5 星

客户意见评级 (ALL 评级) 4.7/5 367 评论

拉巴特索菲特玫瑰园酒店 - Image 1
拉巴特索菲特玫瑰园酒店 - Image 2
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描述

安心悦界(ALLSAFE)认可酒店

酒店其他优惠

  • 距离拉巴特国际机场 10 分钟车程

  • 设有大型内部私人停车场,提供代客泊车服务和视频监控。

  • 花园内设有高尔夫球场、2 个温水游泳池、网球场,是举办活动的理想场所

  • 靠近首都的历史古迹、文化场馆和公园

  • 索菲特俱乐部:享受全天福利和个性化服务

我们的客房

酒店位置

拉巴特索菲特玫瑰园酒店

Imam Malek 大道, Impasse Souissi, 苏维西区
10000 拉巴特
摩洛哥

GPS:33.990235, -6.837755

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 穿梭巴士
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.7/5  367 评论

TripAdvisor 评级  4.5/5  3,050 评论

Feedback from current visit

Tripadvisor 评级 5.0/5

lennadir 经 TripAdvisor 认证的评论

Excellent attention to details and great customer service, in particular Hasna Yassine, the guest service manager paid detailed attention to my needs and responded very well to all my requests. Room/House keeping provided professional and excellent service by Najat. Restaurant staff were amazing! I will go back without any hesitation, this location has become like home for me and the staff at the reception is providing excellent support as well.

Dear Mr. Ennadir, Thank you for sharing your recent experience at our hotel. We're thrilled to hear that you had such a positive stay and that our team, especially Hasna Yassine and Najat, exceeded your expectations with their attention to detail and exceptional service. It's wonderful to know that our hotel has become a home away from home for you. We strive to create a welcoming and comfortable environment for all our guests, and we're delighted that you feel that way about your time with us. We'll be sure to pass along your kind words to Hasna Yassine, Najat, and the rest of our team. They'll be thrilled to hear that their efforts made such a difference in your stay. Thank you again for choosing to stay with us. We can't wait to welcome you back for another fantastic experience soon! Warm regards, Hasnaa-Guest Relations Manager

Splendida

Tripadvisor 评级 5.0/5

ilyasse b 经 TripAdvisor 认证的评论

It was a wonderful experience, id highly recommend it for anyone looking for an iftar during ramadan. Good place, good food quality, good management, position is accessible. Very Big thanks to the staff, they were super nice and welcoming special thanks to bassma 🙏

Dear guest, Thank you for your glowing review of your iftar experience at Splendida during Ramadan. We're delighted you enjoyed the good food, accessible location, and the warm hospitality of our staff, especially Bassma. We hope to welcome you back soon. Best regards, Hasnaa-Guest Relations Manager

Iftar Ramadan

Tripadvisor 评级 5.0/5

Nesrine H 经 TripAdvisor 认证的评论

My experience in Sofitel Rabat Jardins des roses was incredibly Amazing. I enjoyed the authentic Moroccan iftar with the view on the wonderful garden , the team was very nice and welcoming, the quality of food was amazing and the variety of dishes was great. I will definitely come back again for a longer staycation. I highly recommend☺️

Dear Guest, Thank you for choosing Sofitel Rabat Jardins des Roses for your iftar experience, and for sharing your delightful feedback with us. We are thrilled to learn that your time with us was incredibly amazing and that you enjoyed the authentic Moroccan iftar with our picturesque garden view. Your kind words about our team's hospitality mean the world to us. We strive to provide a welcoming and attentive service to all our guests, and we are delighted to hear that we succeeded in making your experience memorable. At Sofitel Rabat Jardins des Roses, we take great pride in the quality and diversity of our culinary offerings. It brings us immense pleasure to know that you found the food amazing and the variety of dishes satisfying. Rest assured, we will continue to uphold the highest standards to ensure that every dining experience with us is exceptional. We are genuinely grateful for your recommendation, and we cannot wait to welcome you back for a longer staycation. If there is anything we can do to make your next visit even more special, please do not hesitate to let us know. Warm regards, Hasnaa-Guest Relation Manager

Bad experience with room service

Tripadvisor 评级 2.0/5

Stay07248711138 经 TripAdvisor 认证的评论

I order dinner and requested coffee capsules. The dinner came but without the capsules so I though no problem I will reorder in the morning. In the morning I ordered the capsules 3 times with 30 mns intervals and never came. The worst is that at night I ordered dinner and also didnt come!!

Dear Guest, We are deeply disappointed to hear about the issues you encountered during your stay with us. Providing excellent service is our top priority, and we apologize for any inconvenience or frustration you experienced due to the lapses in our room service. Your feedback is incredibly important to us, and we take it very seriously. We are actively investigating the situation to understand what went wrong and to prevent similar occurrences in the future. Rest assured, we are addressing the concerns you raised with our room service team to ensure that our guests receive the prompt and attentive service they deserve. If you are still on the premises, we encourage you to contact our front desk or management team directly so that we can make things right for you. It is our goal to ensure that your stay with us is comfortable and enjoyable, and we are committed to resolving any outstanding issues you may have. Once again, we apologize for the inconvenience and disappointment you experienced, and we appreciate your patience and understanding as we work to improve our services. If there is anything else we can do to assist you, please do not hesitate to let us know. We value your patronage and hope to have the opportunity to serve you better in the future. Sincerely Hasnaa-Guest Relations Manager

Great Hotel, Amazing Team

Tripadvisor 评级 5.0/5

A3048josephk 经 TripAdvisor 认证的评论

The Sofitel Jardin Des Roses is a great hotel, well located in a classy part of the city, at a relatively close distance from the airport. The hotel team is friendly, welcoming and professional, especially Hafida and Ibtissame who made me feel right at home. They're both very professional and detail oriented. Keep up the great job!

Dear Josephk , Thank you so much for taking the time to share your wonderful experience at Sofitel Jardin Des Roses. We are thrilled to hear that you enjoyed your stay and that our hotel, located in the heart of the city, met your expectations. Your kind words about our team, especially Hafida and Ibtissame, have been shared with them, and they are truly grateful for the recognition. Providing excellent service and ensuring our guests feel at home is our top priority, and it's delightful to know that we succeeded in making your stay memorable. We appreciate your acknowledgment of our team's friendliness, welcoming nature, and professionalism. Your feedback motivates us to continue delivering exceptional hospitality to all our guests. Once again, thank you for choosing Sofitel Jardin Des Roses. We look forward to the pleasure of welcoming you back in the future and creating more memorable experiences for you. Warm regards, Hasnaa-Guest Relations Manager

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其他网络用户评价我们的酒店

  • 236 评论 9.5/10 位置
  • 277 评论 7.8/10 房间
  • 1,438 评论 9.5/10 服务
  • 446 评论 9.2/10 食物
  • 279 评论 9.5/10 氛围
  • 115 评论 8.5/10 早餐
  • 107 评论 8.3/10 舒适度
  • 99 评论 8.9/10 清洁度

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