宜必思尚品金斯盖特酒店 3 星

客户意见评级 (ALL 评级) 4.1/5 239 评论

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131 King Street, 3000 墨尔本, 澳大利亚

描述

酒店其他优惠

  • 提供网络角和覆盖整个酒店区域的免费无线网络

  • 位于墨尔本市中心，方便前往免费电车区内的旅游景点

  • 酒店正在对客房进行设计改造

  • 192 间客房，提供家庭房

  • 酒店提供洗衣和干洗服务

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酒店位置

宜必思尚品金斯盖特酒店

131 King Street
3000 墨尔本
澳大利亚

GPS:-37.816933, 144.955978

电话
传真 +61 3 9629 7110

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 不允许携带宠物
  • 穿梭巴士
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 100% 无烟酒店
酒店附近
  • 停车

早餐

Continental Buffet Breakfast Struggling to get out of bed? From 7:00AM to 10AM, and up to 11AM on weekends, the ibis Styles breakfast will give you the energy needed to start your day off on the right foot.

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.1/5  239 评论

TripAdvisor 评级  3.0/5  1,627 评论

Ibis Styles Kingsgate

Tripadvisor 评级 3.0/5

Angela J 经 TripAdvisor 认证的评论

Excellent location, close to various restaurants, the train station, trams and the mattress and pillows were excellent. I just did not like that they only served breakfast. Wifi was generally weak, rooms quite small and the housekeeping was not very consistent. in my ten day stay 3 days my room was not cleaned despite being out of the room by 8am. I enjoyed my stay there.

Good location in CBD

Tripadvisor 评级 3.0/5

Ryuen79 Friends getaway - 经 TripAdvisor 认证的评论

The location of this hotel is really good, located at the right of the Melbourne CBD and around 6-7 minutes from Southern Cross Station. With a price around AUD$100 for a twin room, this hotel is located in a superb location. Staff are friendly , while the only downside is the room is a bit outdated, and the bathroom only provide 2 in 1 wash, would be better if have body wash and shampoo.

Dear Ryuen79, Thank you for taking the time to share your feedback with us. We are delighted to hear that you found our hotel's location to be convenient. Your compliments regarding our friendly staff are truly appreciated, and we will ensure that they are recognised for their hospitality. Regarding your concerns about the room's outdated appearance and the bathroom amenities, please accept our sincere apologies for any inconvenience this may have caused. We understand the importance of providing modern and comfortable accommodations for our guests, and we are continuously striving to improve our facilities. Your feedback regarding the bathroom amenities has been duly noted, and we will explore options to enhance the offerings in this regard. We genuinely value your input as it helps us identify areas for improvement and ensures that we continue to provide exceptional experiences for all our guests. We hope to have the opportunity to welcome you back in the future and demonstrate the positive changes we have implemented based on your feedback. Warm regards, ibis Styles Kingsgate Hotel

Good value

Tripadvisor 评级 3.0/5

CorkCal 经 TripAdvisor 认证的评论

The hotel is situated in a very convenient city centre location, the rooms are small but clean and the mattresses and pillows are very comfortable. Overall good value for money and we would stay again. Downside was street noise, we were on top floor (6) so it was ok, but I would request room away from the street. Also, there was a lack of communication between Booking.com and the hotel and the receptionist was very confused but we got sorted in the end. At all times, email communication with the hotel was very good. If I was booking through 3rd party in future, I would back it up with email confirmation to hotel directly.

Dear CorkCal, Thank you for taking the time to share your feedback with us. We're pleased to hear that you found our city center location convenient, and the overall value for money met your expectations. We appreciate your positive comments on the cleanliness of the rooms and the comfort of our mattresses and pillows. We apologise for any inconvenience caused by street noise, and your suggestion of requesting a room away from the street is duly noted. We also appreciate your understanding regarding the communication issue between Booking.com and the hotel. We strive to ensure a seamless experience for our guests and will address this matter internally. It's great to know that our email communication was effective and helpful. Your insight about backing up third-party bookings with direct email confirmation is valuable, as guests satisfaction is our top priority. We look forward to the opportunity of welcoming you back on your future visits to Melbourne. Best regards, ibis Styles Kingsgate Hotel

There are much better places to stay

Tripadvisor 评级 1.0/5

Elissa M Solo travel - 经 TripAdvisor 认证的评论

If you’re not familiar with Melbourne, this hotel is located amongst the ‘Gentlemen’s clubs’ so be aware that if you’re walking back late from the tennis then there will be a lot of sleazy people around. It’s located close to southern cross, trams, woolies metro and some nice cafes. If you’re unlucky to get a room on the street, bring your ear plugs as it’s like sleeping next to a highway full of trucks. The place needs double glazed windows, working lifts and a major upgrade to bring it up to 3 star standard.

Dear Elissa M, Thank you for sharing your thoughts about your recent stay with us. We appreciate your feedback and take your comments seriously. Being in a central city location does indeed offer access to the city's nightlife, and we understand that preferences vary. We apologise for any inconvenience caused by external noise, and we understand the importance of a comfortable night's sleep. Your suggestions regarding double-glazed windows, working lifts, and an upgrade are duly noted, and we will evaluate these for potential improvements as we are continually striving to enhance our guest experience. On a positive note, we're glad to hear you found our location convenient and highlighted the proximity to Southern Cross, trams, and local amenities. We appreciate your insights, and your feedback contributes to our ongoing efforts to enhance the guest experience. If your travels bring you back to Melbourne, we hope to have the opportunity to provide you with an improved stay. Kind regards, Front Office Team

Great location and friendly staff

Tripadvisor 评级 4.0/5

LeeLee883 Couples - 经 TripAdvisor 认证的评论

We stayed here for 5 nights and initially booked via booking.com but found a better rate going direct. Pros The staff were super friendly and even managed to check us in early after we arrived . The double bed rooms were cosy but not too cramped, and tea, coffee and milk, etc, were provided. Our first room on the 6th floor was good with lots of light but we had to move when we realised that the TV was broken. The location is great, so it is easy to walk or pick up trams to various locations. Breakfast was okay, we stuck with the continental free one and found we had more than enough. Good selection of cereal, breads and yoghurt, fruits etc with nice tea and coffee. Cons The second room on the first floor had no natural light and was next to a very noisy family with small kids. Housekeeping was hit and miss. Towels always got changed and bed made. But our room had no bin, and so we left rubbish on the desk to be taken away, but over 4 days, it never was. 1 flat pillow per guest seemed stingy.

Dear LeeLee883, Thank you for choosing to stay with us and for sharing your feedback. We're pleased to hear that you enjoyed our great location, friendly staff, and the convenience of our amenities. We appreciate your understanding regarding the room change and are sorry for any inconvenience caused. We value your constructive comments regarding housekeeping, and we'll address these concerns to ensure a more consistent and satisfactory experience for our guests. Your feedback on the breakfast options is also noted. We hope to have the opportunity to welcome you back in the future, providing an even more enjoyable stay. Kind regards, ibis Styles Kingsgate Hotel

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其他网络用户评价我们的酒店

  • 1,744 评论 9.7/10 位置
  • 2,038 评论 5.6/10 房间
  • 1,211 评论 8.8/10 服务
  • 89 评论 4.9/10 上网
  • 1,262 评论 3.7/10 舒适度
  • 902 评论 5/10 清洁度
  • 259 评论 6.6/10 早餐
  • 9 评论 2.7/10 酒吧和饮品

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