曼彻斯特诺顿庄园美居水疗酒店 4 星

客户意见评级 (ALL 评级) 4.1/5 522 评论

曼彻斯特诺顿庄园美居水疗酒店 - Image 1
曼彻斯特诺顿庄园美居水疗酒店 - Image 2
曼彻斯特诺顿庄园美居水疗酒店 - Image 3
曼彻斯特诺顿庄园美居水疗酒店 - Image 4
Manchester Road, Castleton, OL11 2XZ 罗奇代尔, 英国

描述

酒店其他优惠

  • An ALLSAFE Certified Hotel.

  • In-house bar & restaurant serving authentic local dishes

  • Wedding facilities capable of accommodating 220 guests

  • On-site swimming pool, jacuzzi, sauna and gym facilities

  • Situated eight miles from Manchester city centre

我们的客房

酒店位置

曼彻斯特诺顿庄园美居水疗酒店

Manchester Road, Castleton
OL11 2XZ 罗奇代尔
英国

GPS:53.581386, -2.175206

电话
传真 +44 1706 516781

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 早餐
  • 酒吧
  • 会议室
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.1/5  522 评论

TripAdvisor 评级  4.0/5  2,145 评论

卓越奖 2024

Andreia therapist and all team that runs this business 5*

Tripadvisor 评级 5.0/5

Brod B 经 TripAdvisor 认证的评论

I've been in this spa a while ago for Mud rasul treatment, but this time I decided to book a massage to relax regarding stress busy life. I am a chef so I spend a lot of hours standing in a bad posture. Andreia was simply amazing. She introduced herself a soon she saw me, asked me a few quickly questions and made me feel very comfortable with her friendly approach (very rare to see this in other places that I have been). She found out all my pains and tensions, and I would say was better than my osteopath as the day after I felt so fresh with no pains at all. All staff are friendly and professional, congrats to the people who runs this business.

Really lovely stay.

Tripadvisor 评级 5.0/5

Sam G 经 TripAdvisor 认证的评论

The service was brilliant throughout our stay. We asked if we stay a spare night as we had a change of plans. They we very accommodating. Parag helped us out massively.

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Manchester Norton Grange Hotel & Spa. It is always a pleasure to receive positive feedback. I will share your comments with Parag & rest of the team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. on a personal note Parag will be delighted to learn your kind words. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rama Arimilly General Manager

Worst Mercure Hotel

Tripadvisor 评级 1.0/5

georgemU2881HB 商务住宿 - 经 TripAdvisor 认证的评论

Ramma the manager is a nightmare not caring about his guest’s safety wellbeing or the consequences of drug use at the hotel

Dear George, Thank you for taking the time to tell us about your experience at the Mercure Manchester Norton Grange Hotel & Spa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rama Arimilly General Manager

Carols great

Tripadvisor 评级 5.0/5

Clare C 经 TripAdvisor 认证的评论

Lovely food and beautiful room and grounds to the hotel. I would return with my family. I would recommend to others as a relaxing place to come and enjoy a weekend. Next time I will bring a swimming costume to enjoy the facilities in the spa area.

Dear Clare, We very much appreciate your comments regarding your stay at the Mercure Manchester Norton Grange Hotel & Spa. It is always a pleasure to receive positive feedback. I will share your comments with Carol & our team. I am sure that this feedback will serve as an encouragement. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rama Arimilly General Manager

The best staff

Tripadvisor 评级 5.0/5

John J 经 TripAdvisor 认证的评论

I have been at this hotel a couple of times due to my job and their such good facilities (swimming pool, jacuzzi, saunas, and comfortable rooms and beds). All the staff are always very friendly, however I have to mention my experience with Andriea. I have never seen such a professional, hard worker, attentive and kind person... she served my meals in the restaurant always with a friendly smile, and she also checked me in at the spa reception with exactly the same manners and smile. This made my day. I guess she probably works in both sections of this hotel, and she deserves all the best. Her customer service is outstanding. Thank you for all your recommendations and to remember my food order (exactly how I like ...incredible!) I highly recommend this hotel. The views before the sunset are a must.

Dear John, How lovely of you to take the time to write such a fantastic review of your stay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services & Andreia, will be trilled to learn your kind words. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rama Arimilly General Manager

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其他网络用户评价我们的酒店

  • 160 评论 9.1/10 位置
  • 596 评论 6.9/10 房间
  • 626 评论 8.2/10 服务
  • 12 评论 4.5/10 上网
  • 321 评论 8.4/10 运动休闲
  • 227 评论 6.6/10 清洁度
  • 209 评论 7.6/10 早餐
  • 150 评论 5.5/10 氛围

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