舒兹伯利艾拜顿大厅美居水疗酒店 4 星

客户意见评级 (ALL 评级) 4.1/5 1,436 评论

保证最优惠房价
舒兹伯利艾拜顿大厅美居水疗酒店 - Image 1
舒兹伯利艾拜顿大厅美居水疗酒店 - Image 2
舒兹伯利艾拜顿大厅美居水疗酒店 - Image 3
舒兹伯利艾拜顿大厅美居水疗酒店 - Image 4
Ellesmere Road, Albrighton, SY4 3AG 舒兹伯利, 英国

描述

酒店其他优惠

  • 整个酒店都提供免费无线网络

  • 可使用我们的休闲设施，包括我们的 10 米室内泳池、桑拿房、蒸汽浴室、冰房和水疗中心

  • 免费停车位，包含残疾人停车位，方便前往舒兹伯利市中心

  • 所有 87 间卧室均独具特色，我们的尊享房可俯瞰人工湖

  • 我们的橡树餐厅提供原汁原味的特色美食，拥有丰富可口的时令美食

我们的客房

酒店位置

舒兹伯利艾拜顿大厅美居水疗酒店

Ellesmere Road, Albrighton
SY4 3AG 舒兹伯利
英国

GPS:52.75736, -2.746925

电话
传真 +44 1939 291123

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 欢迎宠物
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.1/5  1,436 评论

TripAdvisor 评级  4.0/5  3,025 评论

Very disappointed

Tripadvisor 评级 1.0/5

Michelle C 经 TripAdvisor 认证的评论

Very grand grounds. Staff on arrival not very friendly or happy. Our room felt very claustrophobic sash windows unable to stay open. Small bedroom. Large bathroom. Confetti, cobwebs and dust in room. Shower gel completely empty, first evening asked for refill while we ate in bar- didn’t arrive. Asked after breakfast next day and was given a lame excuse of we were waiting for you to go back to your room!- they then passed us a bottle of shower gel. Shower door and surround filthy- see pics. Showed reception- they came up with cleaner who tried to say it couldn’t be cleaned - yet dirt came away on my finger. Cleaners came a gave shower a clean which was then acceptable. All just a bit tired and could do with a bit of tlc. First nite bar (which doesn’t have a great menu) ran out of burgers at 830. We were overcharged on drinks- but once we spoke to Ryan he sorted it all out promptly. ( best staff member there by far!) breakfast was a little chaotic, hot food was plentiful, yet pastries were thin on the ground- (even heard staff counting how many guests were left for breakfast so they could count out how many to replenish! Fresh bread area- needs work! Two small (panini size) bread rolls, I asked for more and staff member came out with one more. Next morning- no fresh bread- upon asking I was told I’d have to wait 15 mins for chef to bake it- it never came out. Cups ran out when asked my husband was told to drink out of some two handles mugs. Everything seemed to be skimpy, even the milk you had to pour by the serving area. The changing rooms were lovely in pool area- yet jacuzzi not working and we were not informed. When questioned at reception they said they didn’t know! Can’t comment on spa as they were fully booked and couldn’t fit us in. We did make reception aware of all these issues and they did give us a discount which was appreciated but I would not recommend or come back. Extremely disappointed

Upsetting

Tripadvisor 评级 2.0/5

Barley C 经 TripAdvisor 认证的评论

Myself and my partner are currently researching and trying out various hotels and locations for our planned wedding in 2026. As the hotel is set in gorgeous grounds and a lovely looking building we were both very excited and hopeful that the Albrighton would prove a high contender for this...how wrong we were!!! As we arrived, to our surprise there was a wedding on so what a great way to assess the venue for our wedding. We heard a group of wedding guests slating the service at the wedding breakfast stating the bad attitude of some staff and the unprofessional attitude when things went wrong! We couldn't quite grasp what actually went wrong but we tried to keep an open mind even though a little disappointed at over hearing this. Then we went for dinner, lovely restaurant setting, food tasted great! The restaurant wasn't busy at the time we dined only about six tables of couples mainly and four waiting on staff. The problem here and the one reason we won't be returning is the total incompetence and attitude of the restaurant staff!! Kelvin took our order. Its a la carte so you get your main then you order extras like chips etc. I ordered pork belly as did my partner and then we ordered the extras to go with our pork belly, one of which were chips! Pork belly came, my partner started to eat his but I waited for the extras. Few minutes passed but no other food came so had to ask the waiter who took the order. He apologised for forgetting and said he would see to it straight away. My partner had finished his meal by the time the rest of the food came and mine was cold so had to be reheated. We weren't happy especially as the food was expensive anyway which i wouldnt of minded had it flowed ok! I spoke to the restaurant manager Alex who did not apologise as such but stated to me he would deduct the price of a bowl of chips!!! I calmly replied that I thought he should consider deducting alot more than that to which he answered just a simple 'NO' as he was looking at his till screen. Didn't even look at me or even say ' I'm sorry sir but we cannot do that'...just a harsh and straight NO!! And that was it.. he asked me to sign the receipt with our room number then we left the restaurant with no real apology!! Left us feeling disgusted, very disappointed and one less venue on our wedding venue list! Room: 4/5 | Service: 1/5 | Location: 5/5

Lovely weekend break

Tripadvisor 评级 4.0/5

Y5359NBpaulm 经 TripAdvisor 认证的评论

Had a weekend stay in a Privilege room. This was very comfortable and clean with a lovely view over lake at the front of the hotel. Our only room criticism has been mentioned in other reviews...the shower is over a very slippery bath. If bath mats are available, then please leave them in the rooms before someone gets injured. Staff were welcoming and helpful, especially Ryan in the 1630 bar. Bar food, breakfast and spar facilities were all good, but not outstanding. Over-all a very enjoyable stay and good value for money.

Poor Leisure Centre and Gym Facilities

Tripadvisor 评级 2.0/5

laner007 经 TripAdvisor 认证的评论

Leisure facilities review. In the main gym area some of the cardio machines are faulty or do not work properly or as per specification, some (exercise bikes x2) have not worked for months. The pool is better but the jacuzzi is often not working, the steam room and saunas are again often not working or below expected temperatures. The aroma sauna has not been working for months now and the ice room has not worked for most of this year. The gents locker room/changing area has over 50 lockers but only approximately 10 lockers with a key. This facility has so much potential but in need of investment to bring it back up to a reasonable standard. I mentioned my concerns and frustration to the young guy at the reception area and he actually agreed with me.

Dear Ianer007, Thank you for sharing your feedback on this platform, I am sorry that you feel that our facilities are poor and I wish to reassure you that we are working at fixing the various issues and hoping to offer better facilities in the future. We hope you will however visit again our property in the near future and it's our hope you will see the positive changes which we are making. Kind regards The Albrighton Hall Hotel and Spa Team

Very relaxing and enjoyable stay

Tripadvisor 评级 4.0/5

glosflyhalf 经 TripAdvisor 认证的评论

Booked through Secret Escapes for my wife's birthday. A very enjoyable stay including a treatment at the Spa, use of the pool and a really excellent meal in the Oak Restaurant. Staff were very welcoming and helpful, particularly Cheryl and Morgan on reception and the excellent Maitre D, Kelvin in the restaurant. Minor complaint about the hard pillows and the lack of EV chargers but these didnt detract from a lovely stay.

Dear Glosflyhalf, Thank you so much for your review, we are thrilled to read you had an enjoyed stay at our hotel. Morgan, Kelvin and Cheryl are delighted to know that they had impacted your stay positively, we are indeed very fortunate to work with such caring and passionate people. It is our hope to welcome you back in the near future for another great stay. Warm wishes, Elena Fenton Operations Manager

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 505 评论 9.4/10 位置
  • 1,634 评论 6.7/10 房间
  • 1,413 评论 7.9/10 服务
  • 51 评论 2/10 上网
  • 1,031 评论 6/10 食物
  • 710 评论 7.2/10 舒适度
  • 693 评论 5.5/10 运动休闲
  • 571 评论 7.3/10 早餐

支持方 Trustyou

我们在附近的其他酒店

我们位于 舒兹伯利 的所有酒店

价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价（含增值税和住宿税）。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。