埃克塞特南门美居酒店 4 星

客户意见评级 (ALL 评级) 4.2/5 1,086 评论

保证最优惠房价
埃克塞特南门美居酒店 - Image 1
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埃克塞特南门美居酒店 - Image 4
Southernhay East, EX1 1QF 埃克塞特, 英国

描述

酒店其他优惠

  • Central location, close to the Cathedral, Exeter Quay & Underground Passages.

  • Complimentary Fitness Suite during your stay. Swimming pool, sauna & jacuzzi chargeable 10GBP

  • Onsite private parking.

  • The Gate House Restaurant features locally sourced dishes.

  • Ideal destination for meetings, weddings and private functions

我们的客房

酒店位置

埃克塞特南门美居酒店

Southernhay East
EX1 1QF 埃克塞特
英国

GPS:50.720332, -3.528424

电话
传真 +44 1392 413549

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 欢迎宠物
  • 餐厅
  • 轮椅可通行
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

THE GATE HOUSE

Our chef welcomes you to our Gate House Restaurant. Guests can enjoy contemporary British cuisine including locally sourced meat and fresh seafood.

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.2/5  1,086 评论

TripAdvisor 评级  4.0/5  3,127 评论

卓越奖 2024

Dirty and tired

Tripadvisor 评级 1.0/5

K T 经 TripAdvisor 认证的评论

We had 4 rooms and 3 of them were in poor condition and dirty. Dirty footprints on the walls, numerous cobwebs covered in dust hanging from the ceiling, the previous guests used cups and spoons in the room, broken showers, heavily stained carpets! When we checked in at 3pm there were used dishes and empty bottles in the corridor. At 8.30 am on the way to breakfast the following morning I reported the dishes to reception. Nothing was done about them. After breakfast the housekeeping were cleaning the rooms in the corridor and ignored the dirty dishes. We checked out at 11 and the dishes were still there on the floor in the corridor. While we were also getting ready to leave housekeeping came into the room without knocking. On a positive note had a great nights sleep. Really comfy bed and the bedding appeared to be clean 👍

Thank you for leaving a review with us, We are sorry to see that your stay is not up to our usual standard . I will investigate this further and will discuss with the departments involved with your feedback. We hope you will stay with us again. Kind regards Jake Mountford | Duty Manager

Horrible outlook

Tripadvisor 评级 1.0/5

_Jhann26 经 TripAdvisor 认证的评论

Booked a twin bedded room in February and asked for it to be on a higher floor like we have always had before. When we checked in last week, we were told all twin rooms are now on the ground floor only. I wrote to the hotel manager on our return questioning the new policy, and had a reply from the office manager confirming " Our official twin rooms that are on ground floor" so be aware if you book a twin room at this hotel you look out to a car parked 2 feet from your window or 15 feet away depending if your room faces to the front or rear of the building , either way not a nice outlook. Would not go back there again in a hurry.

Thank you for leaving us a review of your recent stay with us. I am sorry to hear that you were disappointed during your stay. We try to complete all requests, even when booked ahead of time, so I am sorry we weren't able to do that for you this time. I will speak to our Front Office Team to make sure that we are communicating this to our guests. I do hope to welcome you back again in the future. Kind Regards Jenn Howell Operations Manager

The Best Hotel in Exeter!

Tripadvisor 评级 5.0/5

Helen B 经 TripAdvisor 认证的评论

From the moment we arrived until departure, this hotel exceeded our expectations on every level! The reception has an almost luxurious appearance, yet the coal effect fire and comfy seating immediately presented a ‘homely’ and welcoming feel to the hotel. I loved the “Hydration Station”! The room was spacious, with a huge TV and THE most comfy hotel bed I’ve ever slept in! I could not have asked for more! The only negative thing about my stay was the price of a pint at the hotel bar - £8! Still, with a Wetherspoons just around the corner, this ‘issue’ was soon overcome! Book this hotel with confidence. You won’t be disappointed!

Thank you for the lovely review and we are very happy to see you enjoyed your stay with us. We look forward to seeing you again. Kind regards Jake Mountford | Duty Manager

Excellent hotel within walking distance of city centre and cathedral

Tripadvisor 评级 5.0/5

szd55pilot 经 TripAdvisor 认证的评论

I enjoyed an excellent 2 night stay in this hotel in Exeter. It's about 25 mins walk from St David's station or a short taxi ride. Easy walking distance to the cathedral area or city centre shopping area. The staff were very friendly and super helpful. I needed to get a document printed and it was simple c/o reception staff - thank you so much, a great help! Breakfast was fine, usual selection of hot & cold buffet foods including some continental options. The bar area is older style (welcomed) and relaxing. The entrance is opposite to the side facing the large roundabout - took me a while to find it. The room (privilege) was great, lots of space, a proper desk, walk in shower and clean. Decor in good shape, windows overlooking trees and it was super quiet at night. All in all a great place for a short stay, highly recommended.

Thank you for the lovely review and we are very happy to see you enjoyed your stay with us. We look forward to seeing you again. Kind regards Jake Mountford | Duty Manager

Excellent 4* city center hotel.

Tripadvisor 评级 5.0/5

kkenny26 经 TripAdvisor 认证的评论

Superb location or a reasonably priced 4*, close to the quay with all the restaurants and views. Lovely rooms and very special pool with the usual facilities. We were 6 celebrating a 21st birthday, staff not only reserved a breakfast table but bent over backwards to assist in making the surprise special. Compliments to the staff that were working on 21st March 2024. Bar area is comfy and inviting, reception area luxurious and spacious. This was our second stay and will be our go to hotel in Exeter, especially as they offer dog friendly rooms. Highly recommended.

Thank you for leaving a review with us and we are glad to see you enjoyed your stay with us. We look forward to seeing you again. Kind regards Jake Mountford | Duty Manager

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其他网络用户评价我们的酒店

  • 913 评论 9.3/10 位置
  • 1,404 评论 5.9/10 房间
  • 1,249 评论 8.3/10 服务
  • 15 评论 6.9/10 上网
  • 512 评论 5.9/10 清洁度
  • 502 评论 6.7/10 早餐
  • 397 评论 5.6/10 食物
  • 316 评论 5.2/10 性价比

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