诺富特克赖斯特彻奇酒店 4 星

客户意见评级 (ALL 评级) 4.4/5 2,550 评论

诺富特克赖斯特彻奇酒店 - Image 1
诺富特克赖斯特彻奇酒店 - Image 2
诺富特克赖斯特彻奇酒店 - Image 3
诺富特克赖斯特彻奇酒店 - Image 4

描述

酒店其他优惠

  • 营业至深夜的现代风格的舒适酒吧

  • 设施齐备的现代健身中心

  • 人体工学的大办公区、液晶电视、付费电影

  • 各种可灵活调整的会议室,可承办高效活动

  • 距机场 20 分钟车程

我们的客房

酒店位置

诺富特克赖斯特彻奇酒店

50 Cathedral Street
8011 克赖斯特彻奇
新西兰

GPS:-43.530636, 172.637298

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务
酒店附近
  • 停车

THE SQUARE RESTAURANT

Serving fresh, local produce with a kiwiana flare, in a modern and charming atmosphere, the Square Restaurant with à la carte lounge offers semi-formal dining in contemporary surroundings.

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.4/5  2,550 评论

TripAdvisor 评级  4.0/5  1,467 评论

卓越奖 2023

Easy walk to shopping and all attractions

Tripadvisor 评级 5.0/5

CarmelNewcastle_Aus 经 TripAdvisor 认证的评论

Our 3 night stay here was very enjoyable. Esther, at reception, was very welcoming on our arrival and check-in was easy. All the staff we encountered were friendly and ready to help in any way. We had booked a superior king room and assigned room 912. It faced one side of the city and was a good size for our stay with the 2 seater lounge, desk and chair giving us some space to sit and read/reflect on the day's sightseeing. The room was quiet with a comfortable bed for a good night's rest. Hot water came through quickly and the soft white towels/washers etc were welcome. The bathroom products were of good quality. We found the basin and mirror, being outside the bathroom, was a little different but we quickly got used to the layout. The lighting in the room was adequate with bedside lamps and other lights. The room also had a small fridge, a small wardrobe and a good size TV opposite the bed. We had the buffet breakfast 1 morning and thoroughly enjoyed it. As we had an early morning departure on day 3 and didn't require breakfast, we did not book our stay as bed and breakfast. It seems that with most places, when making bookings, you can only book breakfast for the entire stay - not individual days. It is always a bit cheaper if you book as a package. There is a lot of building work going on around Christchurch at the moment but we definitely recommend this hotel for convenience and a comfortable stay.

Outstanding!!!!!

Tripadvisor 评级 5.0/5

Wanda R 经 TripAdvisor 认证的评论

Novotel was outstanding in so many ways. Location is wonderful. Very close to many attractions and restaurants. Christchurch is very walkable so it was a joy to leave and return to the hotel. Very clean. Very quiet. Rooms very large and spacious. Remember to use your room key to activate room lights. Breakfast buffet is totally outstanding. We stayed at many hotels on our bus tour. This location was the best. I would strongly recommend this hotel whether traveling via group or not.

Hello Wandar Thank you so much for your fantastic feedback! We're thrilled to hear that you had such an outstanding experience during your stay at Novotel Christchurch Cathedral Square. We're delighted that you found our hotel's location to be convenient, We agree that Christchurch is very walkable, and we're glad that you enjoyed exploring the city during your stay. It's wonderful to know that you found our hotel to be very clean and quiet, and that you appreciated the rooms. We're especially thrilled to hear that you found our breakfast buffet to be totally outstanding. Providing a delicious and varied breakfast experience is important to us, and we're delighted that we succeeded in meeting your expectations. Thank you for recommending our hotel so strongly, and for choosing to stay with us during your bus tour. We truly appreciate your recommendation and your kind words, and we hope to have the pleasure of welcoming you back for another exceptional stay in the future!

Cannot Recommend this Hotel

Tripadvisor 评级 1.0/5

denvertravelle 商务住宿 - 经 TripAdvisor 认证的评论

Overall, hotel would have been fine. However, I was in room 911. There was a low level humming noise all night long. Tried to sleep through it but wasn’t able to. Figured out it was the vent in the stairwell next to my room the next morning. Reception was not interested that I had a problem. Asked to speak to manager. Told no manager on duty at 9am when I checked out. Really disappointing customer service. Cannot recommend this hotel.

Hello Denvertravelle We sincerely apologize for the inconvenience and disappointment you experienced during your recent stay at our hotel. Your feedback is deeply concerning to us, and we are committed to addressing the issues you have raised. We are truly sorry to hear about the low-level humming noise that affected your sleep. We understand how important a peaceful and comfortable night's rest is, and we regret that we were not able to resolve this issue for you promptly. Your comments about the reception staff's response and the lack of availability of a manager are also troubling to hear. Providing exceptional customer service is a top priority for us, and we regret that we did not meet your expectations in this regard. Please rest assured that we take your feedback seriously, and we will investigate the issues you have raised with our team to ensure that they are addressed appropriately. We are committed to improving our service and ensuring that all our guests have a positive experience during their stay with us. Once again, we apologize for the inconvenience and disappointment you experienced, and we hope to have the opportunity to welcome you back in the future and provide you with the exceptional experience you deserve.

Fabulous!

Tripadvisor 评级 5.0/5

Rhonda K Couples - 经 TripAdvisor 认证的评论

We arrived from Australia after a bad nights sleep, we easily checked into the hotels and sunk into the glorious bed and pillows. The hotel was quiet, clean and walking distance to centre ville. Staff were friendly and helpful. I would definitely stay again and would certainly recommend this hotel when staying in Christchurch.

Hi Rhonda Thank you for sharing your positive experience with us! We're thrilled to hear that you found our beds comfortable and were able to enjoy a peaceful night's sleep. We appreciate your kind words about our staff's friendliness and helpfulness. Thank you for your recommendation, and we look forward to welcoming you back for another enjoyable stay when you're in Christchurch!

位置很好、入住和服务体验不错

客户意见评级 5.0/5

Kirk G. 家庭住宿 - 所有已确认评论

前台和客房人员的响应非常迅速且高效,自助早餐的品类丰富,味道不错。

Kia Ora Kirk, 非常感谢您对我们Novotel Christchurch Cathedral Square酒店的评价。我们很高兴您对我们的位置和服务体验给予了积极的评价。我们的前台和客房人员一直致力于为每位客人提供迅速和高效的服务。同时,我们的自助早餐以其丰富的品类和美味的味道为客人提供了愉快的用餐体验。 如果您有任何其他的反馈或建议,我们将非常乐意听取。再次感谢您选择我们的酒店,期待未来有机会再次为您服务。 顺祝商祺, Aditya Patil 前厅经理 Novotel Christchurch Cathedral Square & Ibis Christchurch 52 Cathedral Square, Christchurch, 8011, New Zealand T +6… NOVOTEL.COM/H6592 ALL.COM

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其他网络用户评价我们的酒店

  • 723 评论 9.3/10 位置
  • 1,017 评论 7.2/10 房间
  • 1,127 评论 9.1/10 服务
  • 13 评论 7.1/10 上网
  • 335 评论 7.9/10 食物
  • 322 评论 8.1/10 清洁度
  • 245 评论 8.5/10 早餐
  • 150 评论 6.2/10 性价比

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