宜必思穆萨菲尔卡萨布兰卡市中心酒店 3 星

客户意见评级 (ALL 评级) 4.0/5 613 评论

保证最优惠房价
宜必思穆萨菲尔卡萨布兰卡市中心酒店 - Image 1
宜必思穆萨菲尔卡萨布兰卡市中心酒店 - Image 2
宜必思穆萨菲尔卡萨布兰卡市中心酒店 - Image 3
宜必思穆萨菲尔卡萨布兰卡市中心酒店 - Image 4
Angle Zaid Ou Hmad -, Rue Sidi Belyout, 20190 卡萨布兰卡, 摩洛哥

描述

酒店其他优惠

  • 从酒店出发 20 分钟即可到达摩洛哥购物中心和安法区购物中心尽情购物。

  • 想要参加派对？从酒店前往 Ain Diab 滨海大道只需 10 分钟，那里有小酒馆、餐厅、酒吧等。

  • 探索摩洛哥最大的清真寺哈桑二世清真寺，距离酒店只有 5 分钟车程。

  • 探索卡萨布兰卡的老城麦地那，距离酒店只有 5 分钟路程

  • 探索城市：酒店距离电车站仅 5 分钟路程。

我们的客房

酒店位置

宜必思穆萨菲尔卡萨布兰卡市中心酒店

Angle Zaid Ou Hmad -, Rue Sidi Belyout
20190 卡萨布兰卡
摩洛哥

GPS:33.598, -7.6125

电话
传真 +212 5224-66561

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 轮椅可通行
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
酒店附近
  • 停车

BAR

精美小食、惬意小酌...这里是您商务会面或休闲放松的绝佳去处。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.0/5  613 评论

TripAdvisor 评级  3.5/5  1,297 评论

Ibis Casablanca poor customer service

Tripadvisor 评级 2.0/5

Fran C 经 TripAdvisor 认证的评论

Poor customer service from the staff on the front desk. The staff were not welcoming to us and one of them has a particularly arrogant manner. There was an issue regarding our booking which had been paid for in full by our travel agent in advance. The member of staff refused to accept this despite us having emails and vouchers to prove it. We had to call the UK office of Trailfinders who resent the confirmation. No apology from the staff. It might be a budget hotel, but that is no reason for the poor attitude of the staff on the front desk. Wouldn't stay there again.

Dear Guest, Thank you for taking the time to tell us about your experience at the Ibis Casa City Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Very average

Tripadvisor 评级 3.0/5

VladMI 经 TripAdvisor 认证的评论

I stayed 4 nights in standard room. My room was on the 12th floor facing Casa Port station side. It was not my first time in Ibis property, but I found this particular hotel to be very average. It is good for 1-2 nights short stay but not for longer. Things I liked: The location is very convenient. Literally across the street from Casa Port train station. An easy 15 min walk to the United Nations plaza or to medina. Shower worked as expected, with an adequate water pressure and enough hot water. Things I did not like: The hotel is very noisy. There is a constant noise from the street, despite my room being on the 12th floor. Cars honking, people talking in loud voices at night, dogs barking, etc. If you want to have a quiet night sleep, forget about it. Wi-Fi is very sporadic. Breakfast is average. There are some choices but food is cold. Front desk people need to get a training on how to smile more and be more welcoming. Breakfast people and housekeeping are nice and friendly though. If you want to have food/drinks in the hotel keep in mind that it is very overpriced. 30 dirhams for a cup of espresso out of the espresso machine is a way too much by Casablanca standards. The front desk charged my card in dollars instead of dirhams using their own conversion rate without even asking me. Anywhere I travel, I am always asked. No exceptions. 3 stars by TA standards. I would not stay here again.

Dear Guest, Thank you for taking the time to tell us about your experience at the Ibis Casa City Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Very unpleasant experience

Tripadvisor 评级 1.0/5

Carla C Couples - 经 TripAdvisor 认证的评论

A very unpleasant experience! We had a couple of coffees at the bar and asked to be charged to the room. Soon after, the barman followed us to the elevator, asking to be paid. Again we asked to charge to the room. We went to dinner, and when we came back, the Batman again followed us and asked again to be paid. We paid to avoid any more hassle, but when we reached the room, both our key cards were deactivated (the clerk didn’t apologize and just said it was a coincidence that 2 cards kept by different people were accidentally deactivated at the same time). Very unpleasant and we will not be coming back.

Dear Carla, Thank you for taking the time to tell us about your experience at the Ibis Casa City Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Bad Experience in Ibis Casablanca City Center

Tripadvisor 评级 1.0/5

Rabbi N 经 TripAdvisor 认证的评论

They have a very bad service. Front desk discriminate Asians. They didn't treat us well here unlike when they handle other nations. Front desk is the worst. Knowing that Moroccan to be friendly, here is far worst. Though they have good rooms but very bad service.

Dear Guest, Thank you for taking the time to tell us about your experience at the Ibis Casa City Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

I don’t want to be rude, but …..

Tripadvisor 评级 1.0/5

246lailag Couples - 经 TripAdvisor 认证的评论

Well….. very confused staff, reluctant to relate to the word “service”. The room smelled of old ashtray and mould. It really needed fresh air!! and immense effort in cleaningWe had dinner and breakfast and even though they had tried, it never really turned out the right way. Even the elevators didn’t cooperate On the good side: it very close to the station and there is a local shopping area nearby, as well as a Starbucks and McD

Dear Guest, Thank you for taking the time to tell us about your experience at the Ibis Casa City Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 412 评论 9.1/10 位置
  • 563 评论 3.8/10 房间
  • 531 评论 6.3/10 服务
  • 13 评论 7.6/10 上网
  • 286 评论 4.2/10 清洁度
  • 242 评论 2.7/10 舒适度
  • 196 评论 5/10 早餐
  • 107 评论 4/10 食物

支持方 Trustyou

我们在附近的其他酒店

我们位于 卡萨布兰卡 的所有酒店

价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价（含增值税和住宿税）。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。