巴厘勒吉安海滩铂尔曼酒店 5 星

客户意见评级 (ALL 评级) 4.5/5 1,222 评论

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描述

酒店其他优惠

  • 位于勒吉安海滩海滨地区,拥有著名的屋顶泳池

  • Easy access to Kuta, Legian, and Seminyak attractions

  • 体验 MyGlass 套餐,尽享精美饮料免费续杯体验

  • Newly refurbished Premium Deluxe Ocean View rooms

  • MyKids 套餐带您的孩子尽情享受每一天

我们的客房

Take advantage of our Flight + Hotel offers

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酒店位置

巴厘勒吉安海滩铂尔曼酒店

1 Jalan Melasti, Bali
80361 勒吉安
印度尼西亚

GPS:-8.70957, 115.167585

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 不允许携带宠物
  • 穿梭巴士
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 客房服务

MONTAGE, ALL-DAY DINING

Providing cozy relaxing in the holiday atmosphere, offer a cosmopolitan food menu from European to Asian style.

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.5/5  1,222 评论

TripAdvisor 评级  4.5/5  5,760 评论

卓越奖 2023

Really, really, really great Hotel with amazing Staff

Tripadvisor 评级 5.0/5

lucade01 家庭住宿 - 经 TripAdvisor 认证的评论

We had an absolutely amazing holiday at the Pullman, and had a few things that stood out to us. One thing that was more than excellent is the customer service. Every single employee was so friendly, kind, helpful and super professional the whole time. I had some great experiences at other hotels so far but the staff of the Pullman really beats them all. We would especially like to thank Nadya, Sari and Sistra (I think that was his name if I’m not wrong) for their hospitality and top-notch service every time. There were many other people especially from food and beverage who did as amazing as they this but unfortunately we didn’t remember all of their names, so well done to the whole team! Furthermore we were really pleased with the cleanliness of the hotel, and the room service! Lastly we wanted to highlight the chefs of the kitchen, since the food was absolutely stunning and tasted great every single day, without any exemptions and they accomodated every need, if we requested a change for a meal, because of dietary restrictions or allergies. Overall, this Hotel was one of the best we visited so far.

Fantastic

Tripadvisor 评级 5.0/5

johnjamesdavidson 经 TripAdvisor 认证的评论

Great experience lovely service from all the staff especially Leoni at breakfast each morning making us cappuccinos and fresh pineapple juices also Dharmawen at the ground level pool bar for his friendly service overall great place to stay thank you

Amazing Reception Staff and Spa Service

Tripadvisor 评级 5.0/5

Vincent N 经 TripAdvisor 认证的评论

I came here on 23rd March. The front office staffs are nice, especially Jun who helped us a lot from check in process, booked me the spa service and took care of us nicely. We stayed here for 3 nights, felt so welcomed and treated well. Very nice hotel!

Dear Vincent, Thank you for choosing to stay at our hotel and for taking the time to share your experience with us. We are thrilled to hear that you had a wonderful stay and that our reception staff, especially Jun, left a positive impression on you. It's fantastic to know that Jun went above and beyond to assist you during the check-in process, helped with booking spa services, and ensured that you were well taken care of throughout your stay. We will be sure to pass on your kind words to Jun and the rest of our team. We are delighted that you felt welcomed and treated well during your time with us. Providing exceptional service and ensuring our guests' comfort is our top priority, and we are pleased to hear that we met your expectations. Thank you once again for your kind words and for choosing to stay with us. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future. Warm regards, Andinni Guest Experience

Our stay at the Pullman Hotel Legian

Tripadvisor 评级 4.0/5

christinebK711QQ 经 TripAdvisor 认证的评论

The hotel was extremely comfortable and central. My husband has a walking disability and there was no shortage of assistance from staff which made it easier for me to enjoy our stay with him. Kari and Asti were wonderful at the spar. They had magic fingers which hit the spots with our massages. We both felt so relaxed after the massages. We hired a taxi for a day which was extremely reasonable. Our driver Katut was very accommodating with where we wanted to go and he spoke good English. We would definitely stay at the Pullman again for the above reasons.

Dear ChristinebK711QQ, Thank you for taking the time to share your wonderful experience at our hotel. We are delighted to hear that you had an enjoyable and comfortable stay with us. We are pleased to know that our staff provided excellent assistance to accommodate your husband's walking disability, allowing you to fully enjoy your stay together. It's heartwarming to hear that Kari and Asti provided exceptional service at the spa and that you both felt relaxed after your massages. Additionally, we're glad to hear that you found our taxi service reasonable and that your driver, Ketut, was accommodating and spoke good English, ensuring a smooth and enjoyable travel experience for you. Your kind words and appreciation mean a lot to us, and we are thrilled to hear that you would choose to stay with us again in the future. We look forward to welcoming you back to Pullman for another memorable stay. Warm regards, Andinni Guest Experience

Great new room but condensate room and kids area in restaurant need more hygiene

Tripadvisor 评级 4.0/5

AndrewSantoso 家庭住宿 - 经 TripAdvisor 认证的评论

Staying at Pullman Bali Legian beach i paid for the deluxe garden view room only room type. 3 days before check-in we were asked for payment and I also requested an upgrade to a renovated room. With platinum status, I got late check-out benefits until 14.00, free breakfast, my room was upgraded to grand deluxe ocean view, and a welcome drink. Pullman Bali itself does not have a lounge. I checked in at 12.00 and it turned out the room was not ready, while waiting for the room to be ready we were asked to wait in the lounge (there is a sofa and snooze bed and mineral water), or we could use hotel facilities such as the kids club, take a walk in the garden or swimming pool. Finally at 13.20 we were able to enter the room. The room we stayed in was a grand deluxe ocean view. The renovated rooms are nice, modern, bright, the mattresses are comfortable. 4 comfortable pillows are provided too. There is a comfortable work desk and work chair, as well as an arm chair sofa. In the cupboard there are also umbrellas, yoga mats and sports equipment. (which of course I don't use). TV service is good and wifi is also good. The ocean view is also very good because it faces directly to Legian Beach. The setback that is very noticeable in the room is that the room must be cold, if it is not cold, the floor can condensate and the condensation is so severe that water comes out from the floor. Luckily the Bali weather was quite hot so we could enjoy a cool room. The bathroom has a wash basin, closet, shower and bathtub. The water to fill the bathtub is a little yellow but clean (no lumpy dirt). Amenities use dispensers (usually using the co-bigelow brand but at Pullman Bali they use no brand). Other complete amenities such as shavers and combs. *Hotel Facilities* Hotel facilities are available 1. Swimming pool with children's pool 2. Infinity view swimming pool 3. Large garden 4. Spas 5. Gym 6. Kids Club (although clean, you can see some of the playmates are a bit black) There are several buildings whose rooms are being renovated Standard breakfast taste, quite complete variants. The menu 1. Infused Water, tea, coffee, herbal medicine, juice (5 kinds), fruit (papaya, watermelon, melon, pineapple, pomelo, dragon fruit), sweets, cereal 2. Bread, cake, jam, muffin, yoghurt (plain, dragon fruit, pineapple, strawberry), bircher muesli, fruit salad, granola station, waffle pancake, 3. Sausage, potatoes, beans, mushrooms, fish meuniere, corn omelette, cold cut 4. Opor chicken, crackers, stir-fried sweets, fried noodles, soto, porridge, chili sauce, sauce 5. Miso soup, salad, sushi, antipasti (grilled vegetables), steamed pumpkin, Indian food (5 kinds) 6. Ice cream For bacon and pork sausages (non-halal), you can ask for them in the kitchen by request. There is also a special children's area with children's meals too. Unfortunately, the playmates were dirty and I saw for myself that when the chef from the kitchen was filling the children's meals. Imagine shoes from the kitchen that have oil marks on them, sometimes they step on soy sauce spices, etc., they also step on playmates that are used in the children's dining area.

Dear Bapak Andrew Santoso, Thank you for taking the time to share your detailed feedback regarding your recent stay at Pullman Bali Legian Beach. Your insights are invaluable to us as we continuously strive to enhance the experience of our guests. We are delighted to hear that you enjoyed the upgraded room and the amenities provided, including the beautiful ocean view and the modern furnishings. Your feedback regarding the cooling system in the room is duly noted, and we apologize for any inconvenience caused by the condensation issue. Rest assured, we will address this matter promptly to ensure our guests' comfort and satisfaction. Furthermore, we appreciate your feedback regarding the cleanliness of our facilities, particularly the children's area in the restaurant. Please accept our sincerest apologies for any lapses in hygiene standards you may have observed. We take cleanliness and hygiene very seriously, and we will investigate this matter thoroughly to ensure that appropriate measures are taken to maintain the highest standards of cleanliness in all areas of the hotel. Your detailed description of the breakfast offerings is greatly appreciated, and we are pleased to hear that you found the variety to be satisfactory. However, we apologize for the cleanliness issues you experienced in the children's area, and we will take immediate steps to rectify this situation. Once again, thank you for bringing these matters to our attention. Your feedback allows us the opportunity to improve and provide an even better experience for our guests. We hope to have the pleasure of welcoming you back to Pullman Bali Legian Beach in the future and exceeding your expectations. Warm regards, Arya Guest Experience

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其他网络用户评价我们的酒店

  • 827 评论 9.6/10 位置
  • 1,358 评论 6.9/10 房间
  • 1,859 评论 9.1/10 服务
  • 16 评论 8/10 上网
  • 848 评论 9.2/10 食物
  • 618 评论 4.9/10 清洁度
  • 613 评论 9.1/10 早餐
  • 221 评论 6.9/10 性价比

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