诺富特利物浦中心酒店 4 星

客户意见评级 (ALL 评级) 4.4/5 2,457 评论

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描述

酒店其他优惠

  • 中心位置,毗邻利物浦一号购物中心

  • Leisure facilities including swimming pool, Sauna and gym

  • 酒店已获得绿钥匙认证

  • 距离利物浦莱姆街火车站 1.6 公里

  • 位于汉诺威街的 Q-Park 停车场为诺富特酒店客人提供 7 折优惠,需提前预订

我们的客房

酒店位置

诺富特利物浦中心酒店

40 Hanover Street, Merseyside
L1 4LN 利物浦
英国

GPS:53.403169, -2.984534

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 欢迎宠物
  • 餐厅
  • 轮椅可通行
  • 无限网络
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务
酒店附近
  • 停车

ROPEWALKS BAR AND KITCHEN

Experience a warm and inviting atmosphere to enjoy a lunchtime treat, evening meal or relaxing drink with your friends and family.

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.4/5  2,457 评论

TripAdvisor 评级  4.0/5  3,188 评论

Terrible

Tripadvisor 评级 1.0/5

BMC40 经 TripAdvisor 认证的评论

Very disappointed. The room was most definitely not up to standard, There were stains on the carpet, the drawers were broken and the drinking glasses were disgustingly dirty. The room was far too warm, even with the window open, so hot that it was impossible to have a decent night’s sleep. The pool was overcrowded, and full of children, jumping in and out of the pool, and the noise level was too much, and yes I do understand that it’s half term, and I do have children, but I would expect that they would have an ‘adult’s only’ time period for the pool, so that you can actually enjoy your swim. Needless to say we will never stay here again, and may I suggest that you give your reception staff a refresher course in customer care, as that too was disappointingly bad.

Dear BMC40, We are truly sorry to hear about your disappointing experience at our hotel. We sincerely apologize for the cleanliness issues in your room and the overcrowded pool area. At Novotel Liverpool Centre, we strive to maintain high standards of cleanliness and provide a relaxing environment for all our guests. We are a family orientated hotel. We will address the concerns you raised with the relevant teams to ensure improvements are made. Please accept our apologies for falling short of your expectations. We appreciate your valuable feedback and will take this as an opportunity to enhance our services. Thank you for bringing these matters to our attention. Sincerely, Novotel Liverpool Centre

Great central hotel

Tripadvisor 评级 5.0/5

sallysH943OL Couples - 经 TripAdvisor 认证的评论

Great central hotel, we have stayed here a few times over the years and it’s always very welcoming and the staff are friendly. Rooms are spacious and comfortable and are cleaned to good standard. The bar/restaurant on site is lovely and reasonably priced. The pool area is great but we didn’t use it this time. Love the late check out too always comes in handy after a Saturday night. Parking is right next door in a secured carpark which you get a discount from the hotel for.

Dear Sally, thank you for your kind review and for choosing to stay with us repeatedly. We are delighted to hear that you found our hotel welcoming, with friendly staff and comfortable, clean rooms. It's great to know that you enjoyed our bar/restaurant and the convenient parking arrangement. We appreciate your feedback on the pool area and the late check-out option. We look forward to welcoming you back on your next visit. Warm regards, Novotel Liverpool Centre

Afternoon tea

Tripadvisor 评级 2.0/5

sazz91 经 TripAdvisor 认证的评论

Booked afternoon tea for my partner and I for our anniversary. Service was poor no members of staff to be found. They didn't explain what food was included on the menu or asked if we had any allergies. When we wanted another drink we waited over 15 mins for a staff member to walk by so we could ask for another drink we where under the impression hot drinks where unlimited and was told we only had 1 serving each. The staff member forgot to tell us this information and the price for a small pot of tea (which was only half filled) and a medium latte was not worth the price. Not even worth mentioning about the food. Overall not good service or worth the money.

Quiet and comfortable

Tripadvisor 评级 5.0/5

Storey10Oliver 家庭住宿 - 经 TripAdvisor 认证的评论

Stayed for one night in February. Very impressed and will stay again. We arrived a bit early so went for a drink and game of pool in the bar. The receptionist kindly came and found us as soon as our room was ready. Very comfortable beds and very quiet considering the central location.

The standard you expect from an Accor hotel.

Tripadvisor 评级 5.0/5

ianmT2528XV Solo travel - 经 TripAdvisor 认证的评论

Well situated in Hanover Street for Albert Dock, Liverpool One and many restaurants. Welcoming, helpful staff on reception, bar and restaurant. Plenty of variety for breakfast. Good standard rooms. Spa and pool in the basement. Always my go to hotel in Liverpool and never had any complaints.

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 2,380 评论 9.6/10 位置
  • 2,786 评论 6.8/10 房间
  • 2,305 评论 8.4/10 服务
  • 29 评论 7.3/10 上网
  • 1,181 评论 6.2/10 清洁度
  • 1,089 评论 7/10 早餐
  • 739 评论 7.6/10 游泳池
  • 202 评论 7.6/10 运动休闲

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