古晋铂尔曼酒店 5 星

客户意见评级 (ALL 评级) 4.1/5 2,895 评论

古晋铂尔曼酒店 - Image 1
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描述

酒店其他优惠

  • Every room comes with either Kuching City or Sarawak River view

  • 3 Restaurant and Bars with 1 cigar lounge

  • Free WiFi in rooms and Public area

  • Covered Parking with 24/7 security

我们的客房

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酒店位置

古晋铂尔曼酒店

1A Jalan Mathies, Sarawak
93100 古晋
马来西亚

GPS:1.555939, 110.351122

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 穿梭巴士
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.1/5  2,895 评论

TripAdvisor 评级  4.0/5  2,648 评论

员工热情

客户意见评级 4.0/5

陈. 情侣住宿 - 所有已确认评论

位置还不错,一楼餐厅也挺实惠,要是洗手间设施再新一点就好了。

Dear Zexuan C., We very much appreciate your comments regarding your stay at the Pullman Kuching. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pullman Kuching

Enjoy my stay

Tripadvisor 评级 5.0/5

fadzilah h 经 TripAdvisor 认证的评论

I spent 2 days at the Pullman Hotel Kuching on business trip. My check-in went quickly and smooth. The on-duty reception staff is really kind and helpful. A ticket for one welcome drink was also given to me. My luggage was brought to my room by the same personnel that assisted with my check-in. The hotel room is very large, and the bed is fairly comfortable. My tiredness was offset by an extraordinarily comfortable bed. Unfortunately, the room service made me waiting for over 1 hour and the meal delivered to my room uncovered. Breakfast was fine, although the food selection not really variety. Still, I had a great breakfast and I enjoyed my stay at Pullman.

Dear fadzilahh2017, Many thanks for your rating on your recent patron to Pullman Kuching. We are glad you enjoyed your stay with us and that we were able to provide you with a great experience. We want to assure you that your feedback will give us the opportunity to remedy any problem that may exist and help us to improve our service further. We hope to have the pleasure of welcoming you back in the near future. Thank you. Warm regards, Pullman Kuching

住宿愉快、清潔人員好,櫃檯人員好

客户意见评级 4.5/5

Kevin 单人住宿 - 所有已确认评论

住宿愉快、清潔人員好、櫃檯人員好,早餐可以更進步

Dear Jiunwen L., We very much appreciate your comments regarding your stay at the Pullman Kuching. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pullman Kuching

Excellent city stay

Tripadvisor 评级 5.0/5

Henryofsydney Couples - 经 TripAdvisor 认证的评论

Great location near the waterfront walk. Modern clean 5 star hotel with the added bonus of having an executive lounge. Would be great if there were options to help with an early breakfast for those with early flights. Very happy with the stay here and would not hesitate to return.

Dear Henryofsydney, Many thanks for your rating on your recent patron to Pullman Kuching. We are glad you enjoyed your stay with us and that we were able to provide you with a great experience. We hope to have the pleasure of welcoming you back in the near future. Thank you. Warm regards, Pullman Kuching

Impeccable service

Tripadvisor 评级 5.0/5

Sightsee65971844097 经 TripAdvisor 认证的评论

We had a family gathering for 10 seniors at Pullman Kuching. I called the Front desk a couple days before checking in on 2nd January and had the privilege to talk to the Duty Manager Mr. Rozaimi. I laid out all my requirements for our group and he had it all arranged to the minutest details when we checked in. Special mention to the ladies at the Executive Lounge, Shamatha and Michelle were such good hosts when we visited the Lounge for the Happy Hour. Breakfast at the restaurant was very good and the service was impeccable, especially Ms. Victoria, who arranged the seating for the 10 of us every morning. As this was our first trip to Kuching, Julian the Concierge was very knowledgeable and helpful in assisting us with connecting us with a tour company, enabling us to make a day trip to the Bako National Park. On the flip side, the reservation department was not proactive in taking care of my requests. I did emailed the reservation department a couple of time a few months back and they did not have the courtesy to respond to my email. I had to call the reservation department from Canada in order to get an email response from them. The hotel is also a bit outdated and it is time to give the room a make over. Overall, we did enjoyed our stay in Pullman Kuching, and what the Reservation Department didn't make right, all the above mentioned staff, including the front desk, Executive Lounge, and Restaurant staff had provided our group with very impressive and impeccable service and provided our group with a very memorable experience. We will definitely be staying at the Pullman Kuching in the near future.

Dear Sightsee65971844097, Many thanks for your rating on your recent patron to Pullman Kuching. We are glad you enjoyed your stay with us and that we were able to provide you with a great experience. We want to assure you that your feedback will give us the opportunity to remedy any problem that may exist and help us to improve our service further. We hope to have the pleasure of welcoming you back in the near future. Thank you. Warm regards, Pullman Kuching

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其他网络用户评价我们的酒店

  • 1,140 评论 8.7/10 位置
  • 2,435 评论 6.8/10 房间
  • 1,861 评论 6.9/10 服务
  • 102 评论 3.8/10 上网
  • 1,111 评论 8/10 舒适度
  • 1,077 评论 4.9/10 清洁度
  • 605 评论 6.6/10 早餐
  • 10 评论 9.2/10 沙滩

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