广州圣丰索菲特大酒店 5 星

客户意见评级 (ALL 评级) 5.0/5 48 评论

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描述

酒店其他优惠

  • 距广州东站仅5分钟车程,距机场40分钟车程。

  • 毗邻多个城市旅游胜地。

  • 尊享浪凡品牌洗浴用品。

  • 5个特色餐厅酒吧呈献精彩盛宴。

  • 法式生活艺术与广州本地精致文化的完美融合。

我们的客房

酒店位置

广州圣丰索菲特大酒店

988 广州大道中, 天河区
510620 广州市
中国

GPS:23.138408, 113.315649

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 不允许携带宠物
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  5.0/5  48 评论

TripAdvisor 评级  5.0/5  6,777 评论

卓越奖 2023

Great stay

Tripadvisor 评级 5.0/5

SereneYeo 经 TripAdvisor 认证的评论

First time visiting Guangzhou and stay at Sofitel for 4 nights. Our room is the Premium luxury (thanks to my brother) and I simply love it. It’s very spacious and we enjoyed our stay. Our bathroom area is very spacious too with bathtub. Bath and toilet is individually sectioned. King size bed is comfy. There is small cozy corner for you to boil water and have some tea. I enjoyed the daily breakfast as well with many varieties. There is a 7-eleven nearby. The hotel staff service is good. 👍🏻

Avoid at any cost!!!

Tripadvisor 评级 1.0/5

Sunshine48899584875 经 TripAdvisor 认证的评论

Awful! Avoid this place ! No early check in, no water provision, no concierge service ... the reception only cares to take your deposit for mini bar 😂 I be been to lost of resorts and 5 star hotels, but this is a disaster . The only normal point is the service guy , other hotel employees are simply disregarding you

Dear Guest, Bonjour! Thank you for your comments regarding your recent stay with us. We are sorry you were disappointed in some of our services. We will definitely look into these experiences that you have noted, and make the appropriate corrections to smoothen the operations in the areas of check-in and Concierge service. You may also contact us h6318@sofitel.com with the exact details of your stay and the relevant department head will attend to the matter personally and immediately. We hope that you will give us another opportunity to be of service to you in the near future. Sincerely, Mingka Li Director of Guest Experience Sofitel Guangzhou Sunrich

Most irresponsible 5 star hotel

Tripadvisor 评级 1.0/5

Tour22918403970 经 TripAdvisor 认证的评论

I am a frequent travellor to china due to my business nature. So far i had stayed in many 5 star international hotel in guangzhou and have no issues. However in jan 2024 i brought my family to guangzhou and decided to try sofitel but to my horror its the worst decision i ever made. Not only the reception made wrong rooms arrangement but the amenities like shampoo bottles, aircon etc were all spoilt and the housekeeper does not even know. The worse case scenario was us gotten many bed bugs and when provided with photos of the bed bugs and our injuries to the hotel managers they simply shut this down by claiming they did their job on pesticides and it is a very very rare case indirectly claiming no responsibility from this. It is utterly ridiculous. Please stay at own risk guys. Hope sofitel headquarter and media see this.

做为婚房体验很不错!

客户意见评级 4.5/5

匿名 情侣住宿 - 所有已确认评论

服务员很贴心,做事仔细到位,酒店拍照也很出片,服务好! 有个小问题就是空调不够冷,这个可以改善一下。

Flawless experience!

Tripadvisor 评级 5.0/5

mitchac1 经 TripAdvisor 认证的评论

10/10! Could not fault the hotel at all. Check in was very quick, and my Accor Gold status was nicely recognised (better than some 5 star Accor properties have in Australia honestly!). Matthew (had an American accent) upgraded us, gave us late check out, and even comped breakfast for us, which I did not expect. He was so lovely, and deserves recognition for his customer service skills. The room (2626) was super comfortable, shower was good too. Bed was on the harder side, and the pillows the softer side, but we were fine with this. The view was nice, right up the main road. Very quiet, great soundproofing. The cooling wasn't great, I think it must be locked onto "heat" since it's technically winter? It would have been nice to have the aircon on cold though. Breakfast was lovely, big selection. The coffee was atrocious, but while a bit annoying, not a concern at all - I know to expect mediocre coffee at best at hotels in Asia in general. Very easy and quick to get taxis from DiDi, which was appreciated. When we return to Guangzhou, we will definitely be booking here again.

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其他网络用户评价我们的酒店

  • 1,491 评论 9/10 位置
  • 2,631 评论 8.1/10 房间
  • 4,666 评论 8.6/10 服务
  • 44 评论 5.6/10 上网
  • 1,165 评论 8/10 设施
  • 991 评论 8.5/10 清洁度
  • 893 评论 8.8/10 早餐
  • 258 评论 8.8/10 游泳池

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