布里斯班索菲特酒店 5 星

客户意见评级 (ALL 评级) 4.5/5 7,289 评论

保证最优惠房价
布里斯班索菲特酒店 - Image 1
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249 Turbot Street, 4000 布里斯班, 澳大利亚

描述

酒店其他优惠

  • 酒店就在中央火车站上方，可直通布里斯班机场。

  • 设有三间屡获殊荣的餐厅和一个咖啡及鸡尾酒酒廊，提供无限选择。

  • 拥有布里斯班最大的全面集成型会议和活动场所，最多可容纳 1,100 人。

  • Luxurious French inspired interiors and decor

  • Outdoor pool, gymnasium and day spa

我们的客房

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酒店位置

布里斯班索菲特酒店

249 Turbot Street
4000 布里斯班
澳大利亚

GPS:-27.465352, 153.026299

电话
传真 +61 7 3832 4741

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 不允许携带宠物
  • 餐厅
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.5/5  7,289 评论

TripAdvisor 评级  4.0/5  5,058 评论

卓越奖 2024

Stay in the heart of the Brisbane CBD

Tripadvisor 评级 4.0/5

rhapsodyguest 经 TripAdvisor 认证的评论

Quality hotel where you can get a good nights sleep as well as be in the heart of the CBD. Good security, friendly staff, luxury bedding.

Great experience

Tripadvisor 评级 4.0/5

Josefine C 经 TripAdvisor 认证的评论

Thank you we had such a beautiful stay. Can’t wait to be back at the end of the year. amazing rooms, staff, and amazing food. Room and amenities are excellent, rooms were clean amazing view. Everything spot on. Very attentive concierge crew..

位置好

客户意见评级 5.0/5

匿名 朋友住宿 - 所有已确认评论

床很舒服

Screen shot of booking site no good for a matched price.

Tripadvisor 评级 1.0/5

Mobile33199259313 经 TripAdvisor 认证的评论

I was told when booking direct the Hotel would match any booking site and to send a screen shot of the booking. I did that then they Director of Revenue wanted a shot which includes URL,room type, dates ,rate plan of stay which I had provided. This was all too much I went to another Hotel at a lower rate.

Bonjour Jon, I do apologise if our price match guarantee program did not meet your expectations, We try our best to ensure our direct price via ALL.com is the best price at all times. Regrettably, in line with our Price Match Guarantee conditions, we do require all the information which was requested by our Reservations team. To learn more about our Price Match Guarantee, please visit our website. We do hope that you found suitable accommodation in Brisbane and hope you give us an opportunity to welcome you in the future. Sincèrement, Tom Luxury & Guest Experience Manager

Hotel Felt Quite Neglected

Tripadvisor 评级 3.0/5

AucklandWiz 经 TripAdvisor 认证的评论

We stayed the Sofitel, Brisbane because a number of years ago, we were staying in Brisbane and had a very lovely lunch here. We remembered it as being an upmarket hotel. We were not that impressed with this hotel this visit. We had come from the UAE where everything is very clean and tidy and attended to. The Sofitel felt neglected and in need of a good ‘polish’ for this level of accommodation. The rooms were very average and on seeing the images on their site, our room did not look like any of them at all. As this room was booked as my ‘free’ night as part of having an Accor Card, I would hope that they did not give us an old room because of this? Does make you wonder? Around the pool was grubby. I should not find old bottle tops under the loungers which had been there for more than the day. Also it looked as if the pool area had been hosed down, but the dirt got washed under the loungers and that was it. There it stayed. Everything felt just a little grubby. The buffet breakfast was very average. Nothing like it had been. Again, we had come from the UAE which had incredible breakfast options, and these were also available in the not so opulent hotels. So this breakfast was not very good. I would not go out of my way to stay here again. It certainly failed to match my recollection of what a great hotel this used to be

Bonjour, Thank you for sharing your feedback about your recent stay at Sofitel Brisbane Central. We sincerely apologise for falling short of your expectations and for any disappointment you experienced during your visit. We regret to hear that the cleanliness and presentation of our hotel did not meet your standards, especially coming from a place where attention to detail is highly valued. Your concerns about the condition of your room and the pool area have been duly noted, and we will work diligently to address these issues and ensure that our facilities are well-maintained at all times. Furthermore, we apologise for the discrepancies between your expectations and the actual experience, particularly regarding the room and the buffet breakfast. We strive to provide a high standard of service and accommodations to all our guests, and we regret that we did not meet your expectations on this occasion. Your feedback is invaluable to us, and we will use it constructively to improve our services and facilities for the future. We appreciate your loyalty as an Accor member, and we assure you that your room allocation was not influenced by your membership status. We understand your decision not to return, but should you reconsider, we would welcome the opportunity to restore your faith in our hotel and provide you with the exceptional experience you deserve. Thank you once again for your feedback, and we hope to have the chance to welcome you back in the future under more favourable circumstances. Merci, Thomas Annand Luxury & Guest Experience Manager Sofitel Brisbane Central

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其他网络用户评价我们的酒店

  • 1,247 评论 9.5/10 位置
  • 2,613 评论 6.9/10 房间
  • 3,395 评论 8.9/10 服务
  • 17 评论 4.5/10 上网
  • 1,177 评论 7.7/10 食物
  • 815 评论 6.9/10 氛围
  • 668 评论 6.5/10 清洁度
  • 667 评论 8.3/10 早餐

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价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价（含增值税和住宿税）。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。