宜必思科威特塞勒米耶酒店 3 星

客户意见评级 (ALL 评级) 4.4/5 946 评论

保证最优惠房价
宜必思科威特塞勒米耶酒店 - Image 1
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宜必思科威特塞勒米耶酒店 - Image 3
宜必思科威特塞勒米耶酒店 - Image 4
Salem Al Mubarak Street, PO Box 36442, Salmiya, 24755 塞勒米耶, 科威特

描述

酒店其他优惠

  • 健身中心

  • 距离 Al Fanar 购物商场仅几步之遥

  • 免费无线网络

  • 供应星巴克咖啡

  • 3 间设施齐全的会议室

我们的客房

酒店位置

宜必思科威特塞勒米耶酒店

Salem Al Mubarak Street, PO Box 36442, Salmiya
24755 塞勒米耶
科威特

GPS:29.342669, 48.076545

电话
传真 +965 2573 4248

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 不允许携带宠物
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.4/5  946 评论

TripAdvisor 评级  4.5/5  1,104 评论

Comfortable Stay

Tripadvisor 评级 5.0/5

Mohamed S 家庭住宿 - 经 TripAdvisor 认证的评论

Lovely hotel, cozy standard room Amazing location Friendly staff I liked the view from IlTerrazzo cafe -one of the best views on the gulf road. They have suite rooms which is so spacious -will book it next time. Will come again and will recommend it to all of my family and friends

Dear Mr. Mohamed, Thank you for your wonderful review! We are thrilled to hear that you had a comfortable and enjoyable stay with us. It's fantastic to know that you found our hotel lovely, with cozy standard rooms and an amazing location. We're delighted that you appreciated the friendly staff and enjoyed the breathtaking view from Il Terrazzo cafe. We're glad you liked our spacious suite rooms and are looking forward to hosting you again next time. Thank you for your recommendation to your family and friends; it means a lot to us! We can't wait to welcome you back for another memorable stay at ibis Salmiya. Best regards, Louis Fadel Front office manager

Good value for money that was soiled by the behaviour of the staff. Look elsewhere for vacation purposes.

Tripadvisor 评级 2.0/5

Adam B 经 TripAdvisor 认证的评论

Outright, the staff was untrusting and condescending. We were declined entry even though we had a prior booking and had to go through our travel agent and 3 different desk staff just to have access to our PRE-BOOKED 2 NIGHT ROOM!?. Then my partner and I had to promise not to bring any "men/women" into the room and were threatened by the existence of security cameras in the hallways which they "could send to *the ministry* and get you deported"(oooh so scary). This untrusting behaviour left a bad taste in our mouth. The room was tiny but the view was nice. We were on the 7th floor and the sunset was beautiful. Air conditioner was not working regardless of how much we tinkered with it. Even on medium settings, the fan would make an audible buzz throughout the day. The breakfast was average with the basic necessities available like eggs and coffee. Overall the trip was a 2/5 experience. It's decent value but the staff at the front soiled our experience with their untrusting behaviour. While researching locations, I found some lovely other resorts/hotels in the area that'll be more worthy of your money.

Dear Adam,, Thank you for taking the time to share your experience with us, although we are deeply disappointed to hear about the challenges you encountered during your purported stay. After thorough investigation, we couldn't locate any record of your reservation within our system. Furthermore, we adhere strictly to local regulations regarding guest accommodations, which includes the prohibition of visitors of different genders in the rooms. We apologize if this policy caused any inconvenience, as our foremost priority is ensuring the safety and comfort of all our guests. Regarding your comments about the behavior of our staff, we take such feedback seriously and will investigate this matter internally to ensure that our service standards are consistently upheld. We appreciate your compliments regarding the view from our 7th-floor rooms and the availability of breakfast essentials. However, we regret any discomfort caused by the issues with the air conditioning, and we apologize for any inconvenience this may have caused. Your feedback is invaluable to us as we continuously strive to improve our services. We apologize for falling short of your expectations and hope that you will consider giving us another opportunity to provide you with the exceptional experience that we strive to deliver to all our guests. Best regards, Louis Fadel Cluster Front Office Manager

Good housekeeping

Tripadvisor 评级 5.0/5

Nilesh S 经 TripAdvisor 认证的评论

We are staying here 1 month I would like to say about room,room is very good cleaned every day we got good service.nice views staff was very good nice talking and helpfully Bikesh he is good housekeeper thank you ,if we come here in Kuwait for I will come here again thank you ibis housekeeping team for your good services

Dear our Valued Guest, Thank you so much for your kind words and for taking the time to share your experience with us. We are delighted to hear that you enjoyed your extended stay with us and that our housekeeping team, especially Bikesh, made your stay comfortable and pleasant. Ensuring cleanliness and providing excellent service are our top priorities, and we are glad that our efforts were reflected in your stay. Your appreciation motivates us to continue delivering exceptional service to all our guests. We look forward to welcoming you back during your next visit to Kuwait. Please don't hesitate to reach out if you need any assistance. Best regards, Louis Fadel Front office Manager

Sisha, coffee and black tea

Tripadvisor 评级 5.0/5

Sadık K 经 TripAdvisor 认证的评论

This is my second visit to Kuwait and I like this place. This place’s sisha is very good and their care is so good. I always prefer black tea and double apple - mint mix flavor. Also Mr. Nassar is very helpful and friendly. Thank you very much for good welcoming.

Dear Mr. Sadık, Thank you for sharing your wonderful experience with us on TripAdvisor! We are thrilled to hear that you enjoyed your stay at ibis Kuwait Salmiya and that you appreciated our shisha, coffee, and black tea offerings. It's fantastic to know that you found our service to be attentive and our shisha to be of high quality. We are delighted to hear your positive comments about Mr. Nassar and his helpful and friendly demeanor. We will be sure to pass along your kind words to him and the rest of our team. Thank you once again for choosing to stay with us, and we look forward to welcoming you back for another enjoyable visit in the future. Best regards, Louis Fadel Front office Manager

Ibis Salmiya? Yes!

Tripadvisor 评级 4.0/5

BarStoolBrother 经 TripAdvisor 认证的评论

Reasonable rates, good location and friendly staff recommend the Ibis Salmiya. The hotel is located on a busy commercial street with lots of dining options just outside the door. I hadn't stayed in an Ibis before, but I came away satisfied. Room was clean and comfortable and basic, with coffee, tea, bottled water and bath room grooming kits provided. Heaters were available because Kuwait in February can be damp and chilly at night. Bathroom was clean and nicely appointed although face cloths are not provided. Breakfast buffet was adequate with a live omelet station. No complaints.

Dear our valued Guest, Thank you for taking the time to share your experience at Ibis Salmiya on TripAdvisor. We are thrilled to hear that you had a positive stay and found our rates reasonable, location convenient, and staff friendly. It's fantastic to know that you were satisfied with the cleanliness and comfort of your room, as well as the provided amenities. Your mention of our breakfast buffet and live omelette station is appreciated. We are constantly working to enhance our services, and your feedback serves as encouragement. We truly value your recommendation and look forward to welcoming you back to Ibis Salmiya in the future. Best regards, Louis Fadel Front Office Manager

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其他网络用户评价我们的酒店

  • 507 评论 7.1/10 位置
  • 568 评论 5.9/10 房间
  • 874 评论 9.2/10 服务
  • 27 评论 5.1/10 上网
  • 272 评论 2/10 舒适度
  • 230 评论 8.5/10 清洁度
  • 218 评论 8.8/10 食物
  • 215 评论 8.5/10 早餐

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