巴勒莫中心美居酒店 4 星

客户意见评级 (ALL 评级) 4.3/5 674 评论

巴勒莫中心美居酒店 - Image 1
巴勒莫中心美居酒店 - Image 2
巴勒莫中心美居酒店 - Image 3
巴勒莫中心美居酒店 - Image 4

描述

酒店其他优惠

  • 60 兆免费无线网络覆盖整个酒店

  • 欢迎您携带宠物狗入住。我们为 4 条腿的朋友准备了宠物狗站。

  • 每天供应欧陆式早餐!

  • Champions League ed Europa League in the Lobby Tv!

  • 氛围轻松的小酒馆,供应经典的西西里美食!

我们的客房

酒店位置

巴勒莫中心美居酒店

Via Mariano Stabile 112
90139 巴勒莫
意大利

GPS:38.123982, 13.360426

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 穿梭巴士
  • 轮椅可通行
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务
酒店附近
  • 停车

Bar I'm

您可以来酒店的酒吧,和家人或朋友们一起放松休息,与同事们会面。您将会品尝到各种美味饮品、西西里葡萄酒和精酿啤酒。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.3/5  674 评论

TripAdvisor 评级  4.0/5  2,486 评论

Great Stay in Palermo City Center

Tripadvisor 评级 5.0/5

nkirk6 Friends getaway - 经 TripAdvisor 认证的评论

Mercure Hotel Palermo is such a great value. The hotel is modern and up to date in a great neighborhood which is accessible to all the sites. The breakfast has something for everyone and provides a good start to your day. I was very pleased with my room which had a very comfortable bed with really nice linens. Also, the soundproofing was well done as my room was quiet at night. Martina and Valeria at the front desk were so nice and very helpful. We stayed a total of 7 nights and could not have been happier.

Good location, but terrible noisy from the street

Tripadvisor 评级 3.0/5

mihcojocaru 家庭住宿 - 经 TripAdvisor 认证的评论

The hotel staff was great and gave us an upgrade and helped us by parking our car. It is very busy the area, so it was great that the hotel has a parking (20 euro per day). We also had a second room (104) for our mother in law and our kid but it smelled terrible so we get another one at second floor (that was better). The breakfast was okish and the coffee was good. The hotel is near the best attractions of Palermo and this is a plus.

Dear valued guest, Thank you for taking the time to share your feedback with us. We are delighted to hear that you had a positive experience with our staff and that you appreciated the upgrade and assistance with parking. Providing excellent service is our top priority, and we are glad that we could contribute to making your stay enjoyable. We apologize for the inconvenience you encountered with the initial room (104). Please rest assured that we take your comments seriously, and we will address the issue to ensure that it does not happen again in the future. We are pleased that we were able to offer you a more satisfactory room on the second floor. Regarding breakfast, we appreciate your feedback and will take it into consideration as we continually strive to improve our offerings. We are glad to hear that our central location near Palermo's best attractions was convenient for you. We hope that you had a wonderful time exploring the city. Thank you once again for choosing to stay with us. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience. Best regards,

Like sleeping in a fish fry

Tripadvisor 评级 3.0/5

Italychaperone 经 TripAdvisor 认证的评论

My single room must have been over the exhaust vent for the kitchen, because the odors of frying fish, onions and other foods permeated my room. I asked for a room change, but was told there were none available. The desk sent up a guy with a bottle of perfumey smelling spray and I told him to NOT use this, so he sprayed the carpet around the outside of my door, so I now had the fried food and a chemical spray. The room was also unbearably hot and the same guy could not adjust my heat. I would have opened my window (despite the fried fish), but it was a large window that opened onto an exterior corridor with stairs, so I did not feel safe opening it. The bed and pillows were comfortable and the bathroom was fine, but it was not a good night's sleep because of the heat and odor. The breakfast was fine and it was nice to have a barrista instead of the coffee machine. The hotel caters to a lot of tours. I was part of a student tour, so if I were traveling on my own, I would probably choose another place.

Dear guest, Thank you for sharing your experience regarding your recent stay at Mercure Palermo Centro. We sincerely apologize for the discomfort you experienced due to the odors permeating your room from the kitchen exhaust vent. It's regrettable that we were unable to accommodate your request for a room change and that the alternative solution provided was not satisfactory. We understand the importance of a comfortable environment for a good night's sleep, and we apologize for falling short in this aspect. We appreciate your feedback regarding the temperature of the room and the safety concerns with the window. We will address these issues with our team to ensure that appropriate measures are taken to improve the comfort and safety of our guests. On a positive note, we are glad to hear that you found the bed and pillows comfortable and that you enjoyed the breakfast, particularly having a barista service. However, we take your feedback seriously and will work diligently to improve in areas where we have fallen short. Thank you for choosing Mercure Palermo Centro. We hope to have the opportunity to welcome you back in the future and provide you with a much-improved experience. Warm regards,

Great Location!

Tripadvisor 评级 4.0/5

TomasoVernon_B_C_ Couples - 经 TripAdvisor 认证的评论

Great location! Easy walk to City Center and all the main attractions. Restaurants close by that are good … pizza, coffee, full meals, etc. We stayed for 6 nights ( room was adequate, nothing fancy) and found lots to do. Front Desk check-in with Anna was easy and she was very helpful with a city map and various suggestions. The Breakfast was ample with lots of variety…we loved the Barista, she was awesome !! There is a Bar which was nice for a pre-dinner or “after a long day of walking” drink! Would recommend this Hotel to others ! One small misstep when we had dinner at the restaurant - it was very busy ( and loud ) with two tours eating dinner. Our waiter, Andrea, was very busy and I’d have to say “stressed”… he was very abrupt with us, muttering under his breath (he didn’t realize my husband had understood)….all ended up just fine, and we somewhat enjoyed our meal! If we had known there were two larger tour groups eating, we would have chosen another night at the restaurant, but reservations had already been made.

Great Stay

Tripadvisor 评级 5.0/5

guice g 经 TripAdvisor 认证的评论

We were a family of eight staying at the Mercure Hotel for the first time. The rooms were large and very comfortable. The hotel is in a good location for walling the old city. There a number of good restaurants close to the hotel. The breakfast buffet was very good. The service form the staff was excellent. My grand daughter’s birthday was on a Tuesday and Anna (at the front desk) made her a large birthday card with candy. My son and daughter-in-law were over joyed by such an act of kindness. THANK YOU ANNA.

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 915 评论 9.3/10 位置
  • 1,087 评论 7.5/10 房间
  • 931 评论 9.1/10 服务
  • 19 评论 7.1/10 上网
  • 673 评论 8.3/10 早餐
  • 662 评论 7.3/10 舒适度
  • 381 评论 7.5/10 清洁度

支持方 Trustyou

我们在附近的其他酒店

我们位于 巴勒莫 的所有酒店