格拉茨市美居酒店 4 星

客户意见评级 (ALL 评级) 4.5/5 324 评论

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酒店其他优惠

  • 位于格拉茨市中心,举步可至老城

  • 整个酒店都有免费无线网络

  • 公共收费停车场直通酒店

  • 桑拿房、红外线太空舱和健身区免费使用

  • 所有客房均配备空调。

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酒店位置

格拉茨市美居酒店

Lendplatz 36- 37
8020 格拉茨
奥地利

GPS:47.075346, 15.430673

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酒店服务

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酒店内
  • 停车
  • 欢迎宠物
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

OMEGA

我们的 Omega 酒吧每天从上午 11 点至晚上 11:30 开放。您可在舒适的环境中度过夜晚时光,品尝小吃、冰镇啤酒或是我们葡萄酒窖中独一无二的杯装葡萄酒!

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.5/5  324 评论

TripAdvisor 评级  4.0/5  1,049 评论

Love staying at the Mercure. They make you feel welcome

Tripadvisor 评级 5.0/5

Bubbleshazza 经 TripAdvisor 认证的评论

The Mercure in Graz .is a lovely clean hotel beautiful staff nothing to much for them .Room are fab .you couldn't ask for anymore. I can't wait to go back there .hopefully next year or the year after.

Hi there, Thanks for reviewing your visit. We're thrilled to hear that you found our hotel clean and our staff welcoming. It's wonderful to know that you enjoyed the beauty of our rooms and felt well taken care of. Your anticipation to return is the highest compliment, and we eagerly look forward to welcoming you back, whether it's next year or the year after. We look forward to your next visit. Best regards, Caroline, Guest Relation Manager

Nice hotel

Tripadvisor 评级 4.0/5

354huguess 商务住宿 - 经 TripAdvisor 认证的评论

This Mercure hotel is very well located in the heart of the city. Rooms are like the Mercure standard and the cleanliness is well at that location. Breakfast buffet is fine, you can find everything you want and need. Only things to be ameliorated could be the sometimes high price.

Dear Hugues, Thank you for taking the time to share your review. It is nice to know that you enjoyed our breakfast and strategic location, however, we regret that our pricing did not meet your expectations; while we try to keep our rates competitive they can fluctuate according to demand. We look forward to welcoming you again. All the best. Caroline, Guest Relation Manager

Avoid in summer. No AC / Aircon provided

Tripadvisor 评级 1.0/5

MartinThomas Couples - 经 TripAdvisor 认证的评论

Just to let you all know that this hotel does not provide air con although this is advertised as a room amenity. I am an Accor Gold Member and have stayed at many Mercure hotels but this is the first which does not provide AC. To clarify it is currently late August with daytime temperatures of 30C+ and nighttime minimums of 20C. Management have set the minimum room temperature at 25C which means the rooms are impossible to sleep in (currently 2am and 27C in my room). Staff changed our rooms 3 times but AC issue remains in all. Will be forced to move to another hotel, first time in over 300 Accor stays in 40+ countries. Avoid in summer. Staff have little understanding even though this is obviously a hotel policy.

Dear Thomas, Thank you for this review about your recent stay. The comfort and convenience of our guests are top priorities and we are sorry that the room temperature was not ideal. Rest assured we will investigate this with our maintenance team. We have taken your feedback into consideration and have addressed this with our team members to ensure that your concerns are dealt with. We hope you will consider staying with us again in the future. Best regards, Caroline, Guest Relation Manager

Cool for business

Tripadvisor 评级 5.0/5

brusznyiczkip 商务住宿 - 经 TripAdvisor 认证的评论

The hotel is great. Kind staff. My room was proper. I spent my time there due to work. I could relax very well. I had breakfast in the price and it was really great to have these delicious meals before work. The hotel has a good placement. Everything is very close to it. If you choose this hotel for any purpose, you wont be dissapointed.

Dear Guest, Thank you for your valuable review. We are delighted to hear that you found our staff kind and your room comfortable during your business stay. It's great to know that you enjoyed our delicious breakfast and appreciated our convenient location close to everything you needed. We strive to provide a relaxing environment for our guests, and we're glad we could meet your expectations. It would be a pleasure to have you return on your next visit to Graz. Kind regards, Caroline, Guest Relation Manager

Perfect Stay in Graz

Tripadvisor 评级 5.0/5

rfgman61 家庭住宿 - 经 TripAdvisor 认证的评论

My family and I have been on travel for two months and stayed in 20 hotels. The Mercure Graz City is near the top of the list of our favorite hotels for this trip. From the service at check in through our check out, it was perfect. Great location, nice rooms, good breakfast, and convenient parking made this a "we need to return to this hotel" event. I want to especially commend and thank Stoyan Yoroanov and Lily Nagy, front office, for their attention to detail and responsiveness.

Dear Guest, Thank you for this great review. We are thrilled to hear that we are among your favorite hotels during your travels and that you enjoyed our prime location, comfortable rooms, and delicious breakfast. It's great to know that our convenient parking facilities added to your positive experience. We truly appreciate your kind words about our front office staff, Stoyan Yoroanov and Lily Nagy, and their attention to detail and responsiveness. Your compliments will be passed on to them, as it is always encouraging to hear such positive feedback from our valued guests. We look forward to welcoming you back on a future occasion. Best wishes, Caroline, Guest Relation Manager

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其他网络用户评价我们的酒店

  • 546 评论 9.4/10 位置
  • 606 评论 7.1/10 房间
  • 461 评论 8.5/10 服务
  • 14 评论 6.1/10 上网
  • 509 评论 9.2/10 早餐
  • 218 评论 6.3/10 清洁度
  • 116 评论 5.5/10 氛围
  • 64 评论 6.4/10 设施

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