东京银座美居酒店 4 星

客户意见评级 (ALL 评级) 4.5/5 2,355 评论

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2 9 4, 银座, 中央区, 1040061 东京, 日本

描述

酒店其他优惠

  • Direct access from Tokyo Metro. Easy access from Haneda and Narita Airport.

  • a convenient location in the vibrant shopping district of Ginza

  • Locally inspired hotel, where the design tells the history and story of Ginza

  • a breakfast buffet with items such as fresh smoothies and several different breads

  • The Privilege room offers a 50" TV, free minibar and an Espresso Machine.

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酒店位置

东京银座美居酒店

2 9 4, 银座, 中央区
1040061 东京
日本

GPS:35.672855, 139.768367

电话
传真 +81 3-4335-1222

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 轮椅可通行
  • 无限网络
  • 空调
  • 早餐
  • 100% 无烟酒店

早餐

从美味的日式和西式自助餐开始新的一天，餐厅从早上 6:30 开始供应。您可以享受我们非常有名的新鲜法国面包、牛角包和丹麦面包，配上一杯咖啡、热巧克力或日本茶。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.5/5  2,355 评论

TripAdvisor 评级  4.0/5  1,893 评论

卓越奖 2024

Modern, lovely hotel. Convenient location.

Tripadvisor 评级 4.0/5

sylvia_m0 经 TripAdvisor 认证的评论

Nice hotel close to the Ginza neighborhood. Convenient to a couple of train stations too. Very nice rooms and comfortable bed and linens. The lobby is gorgeous. The staff was helpful but seemed kind of young and inexperienced. Like, it would have been nice if the bar and restaurant was open, it was closed almost every day we were there, and the last day when the bar finally opened, it closed very early. We never saw the restaurant open. Why have such a lovely restaurant and bar if it's never open? Why give a free drink coupon to premium Accor members if you can't use it? It just seems odd that no one at the hotel thought that you might want to actually use a free drink coupon. When we mentioned that, they just shrugged like it wasn't a "hotel" issue, so not something they cared about.

Dear Guests, Thank you for staying at our hotel this time. We would also like to thank you for your feedback. However, we apologize for the inconvinience of closing restaurant and bar. Reffering on your comment, we will keep striving for the excellence until the next time we welcome you to the Mercure. Sincerely, Mercure Tokyo Ginza

Excellent hotel 10 Stars!!!♥️

Tripadvisor 评级 5.0/5

WENZ808 经 TripAdvisor 认证的评论

Beautiful hotel we enjoyed our last night before heading home to Hawai’i 🌺 Our registration went smoothly because of Rojju… such a Sweetheart and her help was greatly appreciated! Speaks English and our room was spacious ♥️ Yamashita-San at the bar was a joy and does his best on conversation with us 🥰 The shuttle bus to the Haneda Airport was a Blessing after our train, subway adventure 🥰

Dear Guest, Thank you for taking the time to post a review. However, it appears that you may have accidentally submitted a review intended for another hotel to our page. We kindly ask you to verify this. We appreciate your understanding and cooperation. Best regards, Mercure Tokyo Ginza

Good if you’re not spending lots of time at the hotel.

Tripadvisor 评级 4.0/5

StephenM447 家庭住宿 - 经 TripAdvisor 认证的评论

This is a very good centrally located hotel good if you wont be spending a lot of time at the hotel. There is a decent breakfast but no other restaurant times. The room was smallish but clean, up to date and had everything you normally need. No bells and whistles but otherwise recommended.

Dear Guest, Thank you for staying at Mercure Tokyo Ginza. We are very honored to receive your very good comment. Did you enjoy your trip in Tokyo? We sincerely hope that your next stay with us will be as pleasant as your last. Sincerely, Mercure Tokyo Ginza

Terrible

Tripadvisor 评级 1.0/5

178tiffanyt 家庭住宿 - 经 TripAdvisor 认证的评论

So this hotel experience in Tokyo Is the worst so far 1) my daughter fell down in the tub at the first night , I told my husband to ask for a non-slippery mat , your staff said there’s none , and then all in sudden said there’s ? ( where’s the professional ? ) 2) the brand of the shampoo and body wash , after we use it our skin were super try , I don’t understand why there’s not lotion provided , we need to go get lotion the next day for that reason 3) I stayed for 5 nights , we kept hearing pounding sound from the upper room every night even after I complained to your staff I still hear it 4) I have back problem after I came back to Hong Kong , because of your bed quality , it’s super poor , not enough support and make sound of every move we made on the bed with my daughter , at last I need to go to a back therapist to fix it 5) your front desk staffs , everytime I pass by there’s no smile no greetings , not enthusiastic at all which is super rare for me to see in Tokyo I booked my trip from trip.com , not sure how you get 4 stars , unfortunately I cannot leave my comment as this stay , but for sure I will find another website to tell ppl your hotel is not worth every penny Before this trip I got another trip coming in Shenzhen , I was considering to stay at mecure Shenzhen , but after this horrible experience, I will not choose to stay for sure

Amazing Service

Tripadvisor 评级 5.0/5

Simon G 商务住宿 - 经 TripAdvisor 认证的评论

Stayed 5 nights on business trip - my 2nd stay in 6 months. Hotel is well located for transport (Ginza Line), shopping and eating options. Excellent restaurant just 1 min walking distance (Tofuro). Superior Room with Twin Beds or Queen Bed is of good size and good standard for Tokyo. Western style breakfast is available each morning in a comfortable dining room and is worth the additional cost and convenience. Staff are multilingual and speak good English. Service standards are outstanding. There are always multiple staff at reception 24 hrs 7 days waiting and willing to assist with anything you need. They are a real asset to this hotel and one of the key reasons I booked for a 2nd stay.

Dear Guest, Thank you for staying at Mercure Tokyo Ginza. We are very honored to receive your very good comment. Did you enjoy your trip in Tokyo? We sincerely hope that your next stay with us will be as pleasant as your last. Sincerely, Mercure Tokyo Ginza

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其他网络用户评价我们的酒店

  • 1,243 评论 9.7/10 位置
  • 1,249 评论 7.6/10 房间
  • 1,202 评论 8.8/10 服务
  • 26 评论 8.3/10 上网
  • 504 评论 7/10 早餐
  • 395 评论 8.1/10 清洁度
  • 41 评论 2.5/10 酒吧和饮品
  • 8 评论 1.1/10 运动休闲

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