诺富特圣彼得堡中心酒店 4 星

客户意见评级 (ALL 评级) 4.6/5 2,192 评论

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诺富特圣彼得堡中心酒店 - Image 1
诺富特圣彼得堡中心酒店 - Image 2
诺富特圣彼得堡中心酒店 - Image 3
诺富特圣彼得堡中心酒店 - Image 4
Mayakovskogo 3A, 俄罗斯, 191025 圣彼得堡, 俄罗斯联邦

描述

酒店其他优惠

  • 酒店距涅夫斯基大道仅 100 米（109 码）

  • 酒店 5 分钟路程范围内设有两个地铁站

  • 9 间会议室，拥有自然采光

  • 健身中心配有土耳其浴室

  • 允许携带宠物

我们的客房

酒店位置

诺富特圣彼得堡中心酒店

Mayakovskogo 3A, 俄罗斯
191025 圣彼得堡
俄罗斯联邦

GPS:59.933645, 30.35633

电话
传真 +7 812 335-11-80

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

GREEN Restaurant & Bar

酒店设有时尚的餐厅，供应俄罗斯和欧洲风味美食、最上乘的年份葡萄酒。餐厅内部采用现代风格装饰，适合举办各种活动。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.6/5  2,192 评论

TripAdvisor 评级  4.0/5  1,687 评论

Unpleasant experience with a recent stay in Novotel St. Petersburg Centre

Tripadvisor 评级 1.0/5

friend f 经 TripAdvisor 认证的评论

I'd want to share my unpleasant experience with a recent stay in one of your hotels, and since they've turned off the Google review, I thought I'd bring it to your attention. I stayed in this hotel with my family for three nights. Initially, I tried to book two interconnecting rooms, but that was not available, so I had to confirm a one-bedroom junior suite. I came on the evening of April 10th, and after completing my check-in formalities, I requested if someone could assist us with our bags; the gentlemen at the registration desk informed me that the hotel does not provide porter service. Since my children are small, my wife carried both of them, and I physically struggled to carry two large suitcases to the room and also while I had to check-out of the hotel. The room that was offered to me was in the next building, so I had to walk through to the third floor and connect internally to the room, which required a long walk. When we entered the room, it was clean, but the rooms were old-fashioned, and the building was quite old. We slept the first night despite the fact that the room was hot. On the second day, room was extremely hot and was literally like a grill pan, with the air conditioner in the hall merely blowing a fan; no cooling happening. We complained, but no one took it seriously. So, the following day, we notified both the hotel reception and the DMC who had booked this hotel. So, everyone from the technical department kept pounding on the door every half hour, but no solution was given, so they finally told us that the hotel's cooling system had been stopped owing to the weather, so we had another sleepless night. The worst part about the bedroom is that there is no air conditioning vent, so there was no source of air at all in the bedroom. Also, their hall includes a toilet, and their room bathroom has two shower areas but no toilets. Also, the bedroom curtains were old and one of them are worn out type with small holes in it. Vegans and children have limited breakfast selections at this hotel. So, it was mainly just myself and my wife eating breakfast and getting our kids food outside at the restaurant. Overall, I believe that the staff requires training, and I would never return to this hotel, as well as notify the tourism industry where I work not to recommend it due to our poor experience there. There are no other factors driving the hotel's sales; it is only the benefit of its location. Regards, Fahim from United Arab Emirates

位置好

客户意见评级 4.5/5

韩. 家庭住宿 - 所有已确认评论

酒店比较干净

Hello! Thanks a lot for your positive feedback! Have a nice day!

Convenient stay in the city center

Tripadvisor 评级 4.0/5

UlyanaInStars Couples - 经 TripAdvisor 认证的评论

Slightly overpriced due to room and service quality provided. ROOMS: normal size, comfortable bed. Bathroom with a shower, robes and slippers are provided. There are fridge, safe, teapot and coffee machine in every room. LOCATION: city center, very close to railway station, 40min drive from the airport FACILITIES: wi-fi, gym, meeting rooms FOOD: nothing special, but nutritious. Breakfast (if it’s not included costs 1500rur). You can order some breakfast dishes in a lobby bar during the morning. Portions are big. STAFF: average. Woman from the lobby bar isn’t welcoming, sometimes she is even rude.

We very much appreciate your comments regarding your stay at the Novotel Saint Petersburg Centre. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anna Guest Relations Officer

位置好 房间安排较差

客户意见评级 1.5/5

匿名 商务住宿 - 所有已确认评论

洗漱用品安排不及时 楼层较低靠近只有二楼 早餐连续5天一成不变 够了 够够得了 服务几乎接近为0

Bright, Comfortable, Quiet Hotel

Tripadvisor 评级 5.0/5

AmericanKot 经 TripAdvisor 认证的评论

Bright, comfortable bedroom with refrigerator and hot pot. Tub in nice bathroom. Separate toilet room. Slow internet was fixed when a router was installed in the room, Extensive selections on breakfast, a good value. Quiet, a half block back from busy street with many shops and cafes.

We very much appreciate your comments regarding your stay at the Novotel Saint Petersburg Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Teterin Artem Front Office manager

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 1,077 评论 9.6/10 位置
  • 1,230 评论 7.6/10 房间
  • 1,063 评论 9.3/10 服务
  • 24 评论 4.1/10 上网
  • 871 评论 9.4/10 早餐
  • 380 评论 8.6/10 清洁度

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价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价（含增值税和住宿税）。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。