阿德莱德格罗夫纳美居酒店 3 星

客户意见评级 (ALL 评级) 3.9/5 3,895 评论

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描述

酒店其他优惠

酒店的专用楼层设有七间多功能厅,可承办 10-300 人的各类活动。客房完美地融合历史悠久的建筑、典雅迷人的氛围和最先进的技术,包括全新的"See Me Now"即时通讯系统。

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酒店位置

阿德莱德格罗夫纳美居酒店

125 North Terrace, Adelaide, SA 5000, PO Box 8095, Station Arcade
5000 阿德莱德
澳大利亚

GPS:-34.922246, 138.596574

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 不允许携带宠物
  • 轮椅可通行
  • 无限网络
  • 空调
  • 早餐
  • 100% 无烟酒店
酒店附近
  • 停车

早餐

非合约照片

从早上 6:30 开始,在 Federal 餐厅或通过客房服务享用美味的早餐,开启您新的一天。享用各种冷热菜肴,搭配热咖啡和各种茶饮。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  3.9/5  3,895 评论

TripAdvisor 评级  3.0/5  3,065 评论

Great location and value for money

Tripadvisor 评级 5.0/5

Anne E 家庭住宿 - 经 TripAdvisor 认证的评论

Lots of room. Great comfy beds and pillows. Very quiet and great location. Staff super friendly and appreciated the reasonably priced late checkout. Will definitely stay here again. Close to shopping and restaurants. Very happy with our choice of hotel

位置好,服务好,环境好,交通方便。

客户意见评级 4.5/5

匿名 家庭住宿 - 所有已确认评论

我们住了四天,整体体验不错,虽然我们英语不好,但工作人员服务很好,很满意。就是房间有些暗,窗外脏乱。

尊敬的 Yu S.: Thank you for choosing Grosvenor Hotel Adelaide for your four-day stay and for sharing your feedback with us. We are pleased to hear that you had a good experience overall. We are glad that you found our location convenient, our service satisfactory, and our environment pleasant. We strive to provide excellent service to all our guests, regardless of language barriers, and we are delighted to hear that our staff could assist you effectively. We apologize for any inconvenience you experienced with the room being a bit dark and the outside of the window being dirty and messy. We will address these issues to ensure a more comfortable and enjoyable stay for our guests in the future. We appreciate your feedback and hope to have the opportunity to welcome you back to Grosvenor Hotel Adelaide for another pleasant stay. 谨启 Ishwar Front Office Assistant Night Manager

Great little hotel, perfect location and great value.

Tripadvisor 评级 5.0/5

Zoe G 经 TripAdvisor 认证的评论

I had a wonderful stay here whilst over in Adelaide for work and the gather round. The location was superb and a close walk to Hindley st and Rundle mall. The staff were super friendly and accomodating and a credit to their company. The rooms were super quiet and very comfortable. We even had complimentary snacks for the gather round. I'll be staying here next time I am in Adelaide for sure.

Dear Zoe G, Thank you for sharing your wonderful experience with us! We're thrilled to hear that you had a great stay at Grosvenor Hotel Adelaide and that our location, amenities, and friendly staff made your visit enjoyable. It's fantastic to know that you found our hotel to be conveniently located near popular areas like Hindley Street and Rundle Mall, and that you appreciated the comfort and quietness of our rooms. Providing a comfortable and welcoming experience for our guests is our top priority, and we're glad we could exceed your expectations. We're delighted that you enjoyed the complimentary snacks for Gather Round and that you plan to stay with us again on your next trip to Adelaide. We look forward to welcoming you back for another fantastic stay! Warm regards, Ishwar Front Office Assistant Night Manager

Good location but some issues

Tripadvisor 评级 3.0/5

L6294HIpaulb 家庭住宿 - 经 TripAdvisor 认证的评论

Stayed here as they had 2 queen size beds and was located close enough for ua to get to the zoo. Hotel needs to spend money on carpet and an enclosed shower (not just a curtain) so when you go to the toilet you are not walking through water. We were impacted by multiple fire alarms, which was annoying. They did look after our bags when we check out which was nice. Close to free tram and free bus.

Dear Paul, Thank you for choosing to stay with us and for taking the time to share your feedback. We're pleased to hear that our location was convenient for your visit to the zoo and that you found our staff helpful in looking after your bags upon check-out. We appreciate your suggestions regarding the carpet and shower, and we will definitely take these into consideration as we continue to improve our facilities. We apologize for any inconvenience caused by the fire alarms during your stay and assure you that we take the safety and comfort of our guests very seriously. We're glad to hear that you found our location convenient to access the free tram and bus services. We hope to welcome you back to the Grosvenor Hotel Adelaide in the future. Warm Regards, Ishwar Front Office Assistant Night Manager

Very dated hotel across from railway station

Tripadvisor 评级 2.0/5

fallcanusa 经 TripAdvisor 认证的评论

Very old basic hotel, carpet in room was terrible, tatty and dirty Don’t think this hotel will be around much longer Our room had a shower over the bathtub which could be difficult for some people, no grabrail either. Only good point was location. Quick breakfast $ 15 was ok.

Dear fallcanusa, Thank you for taking the time to tell us about your experience at the Grosvenor Hotel Adelaide. We sincerely apologise for any inconvenience and discomfort you experienced during your stay. Your feedback will be passed over to our management team for review and appropriate follow up. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Courtney, Assistant Front Office Manager

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其他网络用户评价我们的酒店

  • 2,179 评论 9.1/10 位置
  • 3,422 评论 5.2/10 房间
  • 2,366 评论 9/10 服务
  • 47 评论 6.9/10 上网
  • 1,796 评论 4.5/10 舒适度
  • 1,506 评论 4.6/10 清洁度
  • 1,273 评论 2/10 设施
  • 771 评论 3/10 氛围

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