巴塞罗那市诺富特酒店 4 星

客户意见评级 (ALL 评级) 4.4/5 3,123 评论

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巴塞罗那市诺富特酒店 - Image 1
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Avenida Diagonal 201, 西班牙, HB004414, 08018 巴塞罗那, 西班牙

描述

酒店其他优惠

  • 泳池和 19 屋顶酒吧可欣赏巴塞罗那的壮丽景色

  • 家庭房（2 名儿童免费住宿）

  • 免费预订的停车场

  • 餐厅每天开放，供应午餐和晚餐

  • 步行 5 分钟即可抵达 Glòries 地铁站，交通网络四通八达

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酒店位置

巴塞罗那市诺富特酒店

Avenida Diagonal 201, 西班牙, HB004414
08018 巴塞罗那
西班牙

GPS:41.404259, 2.191266

电话

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 欢迎宠物
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

RESTAURANT NOVOTEL BARCELONA

品味我们当地的市井美食文化，还有素食和纯素选项。品尝我们的主厨菜肴、餐前小吃、上好的当地特色菜和美味的自制甜点。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.4/5  3,123 评论

TripAdvisor 评级  4.0/5  4,934 评论

OH NO - friendly Untrained staff.- Frustration Sets in

Tripadvisor 评级 2.0/5

michaeldI5401JC 经 TripAdvisor 认证的评论

This could be a great hotel, but the staff are very poorly trained, literally every question orrequest was not carried through. The restaurant was great with wonderful well priced food. The staff are young and keen, but super green, and dont follow through with a request. It was quite frustrating! I cant recommend this one, i sure many better options in Barcelona!. A one night businessman ! Yep i can see that work, a couple on holidays, nah not this place.

No swimming pool!

Tripadvisor 评级 3.0/5

Katie D 经 TripAdvisor 认证的评论

Thoroughly disappointed, booked the hotel as a suprise for my husband and two children, finding a hotel with a swimming pool centrally to Barcelona. However on arrival the pool isn't open. I have double checked the website and can't see an obvious notice to say this is the case. Two very disappointed children and a real taint on our stay. Reception apologised and said they would let the website team know but nothing more they could do. Staff all very friendly and tried hard to welcome tired children when we arrived from travelling with little activity packs and some sweets. Check in took a while even after "checking in online", which I would say was a waste of time, didn't seem to speed up the process. Location perfect, room quite tight for the full family but it's manageable.

Dear Kathy, Thank you for sharing your feedback regarding your stay at our Novotel Barcelona City. We're sorry to hear that your stay with us did not meet your expectations. We understand your frustration regarding the swimming pool being closed, however, it is indeed notified on our website and during reservation process that the swimming pool isn't opened due to seasonal reasons. We hope to have another opportunity to better serve you in the near future ! Best regards, Indirah B Guest Experience Assistant

Great for a Novotel

Tripadvisor 评级 5.0/5

tmsglc 经 TripAdvisor 认证的评论

The hotel is located around 5 mins walking from the Glories metro station and about 25 mins walk from either the Sagrada Familia or Arc the Triomf. Well appointed room with lovely view over the city and the Sagrada Familia. Delicious breakfast which in fact was a surprise. Friendly and courteous staff.

Dear guest, Thank you very much for taking the time to write a feedback about your stay in Novotel Barcelona City. It is very important for us to receive reviews, to be able to always improve our services. It is a pleasure to read that the hotel, its service and its staff met your expectations and that you were able to enjoy sightseeing of Barcelona. We are looking forward to seeing you again soon! Sincerely, Agathe F Guest Experience Assistant

A Budget hotel with a below budget bed!

Tripadvisor 评级 3.0/5

captainztravels 经 TripAdvisor 认证的评论

Novotel Barcelona City is a budget hotel located just off the Avenue Diagonal in the Sant Marti section of Barcelona, Spain. The front desk staff is very pleasant and helpful, just inside the rotating entry door (use the rotating door, it saves energy by keeping the air-conditioned/heated air inside the hotel. Using the doors allows it to escape). There are 3 elevators that will be your first challenge. During peak times, it may take a while to get an elevator to your room floor. The elevators are small and require a key to access your floor. In the morning, during peak times - if you are on a lower floor, the elevator will stop and be full repeatedly. I would suggest that when this happens that you press both the UP AND down buttons and get on any elevator with space. This may be your only option to get to the lobby. It can get pretty bad. The rooms are basic but have everything you need. I like how they charge a flat rate for any item in the mini bar. The furnishings are dated but function well. The bed is my biggest complaint. The sheets are of poor quality with a cotton mix vs. full cotton sheets you find in better hotels. If you sleep 'hot' normally, expect to wake up in a pool of sweat- even though the air conditioning is good year-round! The pillows are terrible too. On a queen/king bed they supply two square useless pillows and two mini pillows. I am not sure what function the square pillows have, and the mini pillows are comfortable enough but why do they have to be so small? The bathroom is well lit, and this hotel finally provides pump type toiletry items (shampoo, body wash, hand wash) instead of single use ones. This is a really nice change. TIP - if you do not want sewer smell coming up through your sink drain, close the stopper and keep some water in the basin. It can get bad. The rooftop amenities are very nice, especially in the warmer weather. This hotel advertises as a 4-star hotel on Google Maps. This is NOT a 4-star hotel by any stretch. I will be rating this hotel with 3-stars, based on their 4-star claim. Had they listed as a 3-star hotel I would have rated them at 4-stars.

Dear Jeffrey Zampitella, Thank you for taking the time to tell us about your experience at the Novotel Barcelona City. It is very important to us to receive feedback of ours guests to improve our services. We are sorry to read that your experience did not meet your expectations; please allow us to express our sincerest apologies. We want you to know that every comment is taken into account in order to meet our standards. We are glad that the staff helped you for anything you needed and we would like to inform you that our pillows are chosen for maximum comfort of our guests. Thank you again for sharing your stay in Novotel Barcelona City, we are looking forward to seeing you again soon for you to have a better experience! Sincerely, Agathe F Guest Experience Assistant

First Novotel experience was great

Tripadvisor 评级 4.0/5

Relax26609390445 经 TripAdvisor 认证的评论

The room was great (and HUGE, thanks to a free upgrade!). It was just a bit smelly, I couldn't spot the reason. But I was able to work in the evening with a great view over the city and the park below. Breakfast was good, too - with a lot of options to choose from. Only issue here was that there was so much great uncut bread available, but nobody (me included) was brave enough to really take and cut all that good stuff. Overall, I had a very pleasant stay.

Dear guest, Thank you for taking the time to write your feedback about your stay in Novotel Barcelona City. We are glad that you enjoyed your stay with us and the services that our hotel offers. Know that any inconvenience encountered is taken into account to verify if everything is working well. We are looking forward to seeing you again soon! Best regards, Agathe F Guest Experience Assistant

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其他网络用户评价我们的酒店

  • 1,741 评论 9.3/10 位置
  • 2,264 评论 6.5/10 房间
  • 2,338 评论 8.7/10 服务
  • 47 评论 4.5/10 上网
  • 1,315 评论 8.9/10 早餐
  • 765 评论 7/10 清洁度
  • 617 评论 8.2/10 食物

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