巴塞罗那市诺富特酒店 4 星

客户意见评级 (ALL 评级) 4.4/5 3,123 评论

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巴塞罗那市诺富特酒店 - Image 1
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Avenida Diagonal 201, 西班牙, HB004414, 08018 巴塞罗那, 西班牙

描述

酒店其他优惠

  • 泳池和 19 屋顶酒吧可欣赏巴塞罗那的壮丽景色

  • 家庭房（2 名儿童免费住宿）

  • 免费预订的停车场

  • 餐厅每天开放，供应午餐和晚餐

  • 步行 5 分钟即可抵达 Glòries 地铁站，交通网络四通八达

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酒店位置

巴塞罗那市诺富特酒店

Avenida Diagonal 201, 西班牙, HB004414
08018 巴塞罗那
西班牙

GPS:41.404259, 2.191266

电话

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 欢迎宠物
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

RESTAURANT NOVOTEL BARCELONA

品味我们当地的市井美食文化，还有素食和纯素选项。品尝我们的主厨菜肴、餐前小吃、上好的当地特色菜和美味的自制甜点。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.4/5  3,123 评论

TripAdvisor 评级  4.0/5  4,936 评论

The restaurant

Tripadvisor 评级 5.0/5

Martina V 经 TripAdvisor 认证的评论

Excellent food, the staff was very friendly, helpful and delightful. The waiter Roger had everything under control. Paella from chef Ferran is something you must try.

非常好的体验

客户意见评级 5.0/5

F. Z. 商务住宿 - 所有已确认评论

酒店距离圣家堂非常近，酒店的高层可以俯瞰巴塞罗那市区，以及观看日出日落，前台的服务会很多门需要，沟通非常方便。

Dear Z. F., We very much appreciate your comments regarding your stay at the Novotel Barcelona City. It is always a pleasure to receive positive feedback and read that you have enjoyed and the hotel was convenient for your stay with us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Barbara C Guest Experience Manager

OH NO - friendly Untrained staff.- Frustration Sets in

Tripadvisor 评级 2.0/5

michaeldI5401JC 经 TripAdvisor 认证的评论

This could be a great hotel, but the staff are very poorly trained, literally every question orrequest was not carried through. The restaurant was great with wonderful well priced food. The staff are young and keen, but super green, and dont follow through with a request. It was quite frustrating! I cant recommend this one, i sure many better options in Barcelona!. A one night businessman ! Yep i can see that work, a couple on holidays, nah not this place.

Dear Michael, Thank you for taking the time to share your experience at Novotel Barcelona City. We are sorry to read that our team did not meet your expectations. We would like to let you know that we have a mix staff with experience and team trainee & new recruits, but know that your comments will be returned to avoid situations like this in the future. We hope to have another chance to offer you a better service in our hotel. Sincerely, Agathe F Guest Experience Assistant

No swimming pool!

Tripadvisor 评级 3.0/5

Katie D 经 TripAdvisor 认证的评论

Thoroughly disappointed, booked the hotel as a suprise for my husband and two children, finding a hotel with a swimming pool centrally to Barcelona. However on arrival the pool isn't open. I have double checked the website and can't see an obvious notice to say this is the case. Two very disappointed children and a real taint on our stay. Reception apologised and said they would let the website team know but nothing more they could do. Staff all very friendly and tried hard to welcome tired children when we arrived from travelling with little activity packs and some sweets. Check in took a while even after "checking in online", which I would say was a waste of time, didn't seem to speed up the process. Location perfect, room quite tight for the full family but it's manageable.

Dear Kathy, Thank you for sharing your feedback regarding your stay at our Novotel Barcelona City. We're sorry to hear that your stay with us did not meet your expectations. We understand your frustration regarding the swimming pool being closed, however, it is indeed notified on our website and during reservation process that the swimming pool isn't opened due to seasonal reasons. We hope to have another opportunity to better serve you in the near future ! Best regards, Indirah B Guest Experience Assistant

Great for a Novotel

Tripadvisor 评级 5.0/5

tmsglc 经 TripAdvisor 认证的评论

The hotel is located around 5 mins walking from the Glories metro station and about 25 mins walk from either the Sagrada Familia or Arc the Triomf. Well appointed room with lovely view over the city and the Sagrada Familia. Delicious breakfast which in fact was a surprise. Friendly and courteous staff.

Dear guest, Thank you very much for taking the time to write a feedback about your stay in Novotel Barcelona City. It is very important for us to receive reviews, to be able to always improve our services. It is a pleasure to read that the hotel, its service and its staff met your expectations and that you were able to enjoy sightseeing of Barcelona. We are looking forward to seeing you again soon! Sincerely, Agathe F Guest Experience Assistant

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其他网络用户评价我们的酒店

  • 1,752 评论 9.3/10 位置
  • 2,234 评论 6.6/10 房间
  • 2,337 评论 8.7/10 服务
  • 48 评论 3.8/10 上网
  • 1,314 评论 9/10 早餐
  • 768 评论 7/10 清洁度
  • 615 评论 8.2/10 食物
  • 74 评论 2.5/10 运动休闲

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