堪培拉美居酒店 4 星

客户意见评级 (ALL 评级) 4.3/5 2,204 评论

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安斯利 (Ainslie) 大道与莱姆斯通(Limestone), 大道交汇处, 2612 布拉登, 澳大利亚

描述

酒店其他优惠

  • Centrally located, heritage listed hotel featuring all the comforts of the 21st century.

  • 酒店的餐饮选择包括我们的庭院餐厅和 Olims 酒吧和小酒馆

  • 距离机场 10 分钟，距离澳大利亚战争纪念馆 1 分钟路程

  • 享受一流的服务和友好的氛围，体验宾至如归的感觉

  • 会议室、健身房、无线网络、店内停车场

我们的客房

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酒店位置

堪培拉美居酒店

安斯利 (Ainslie) 大道与莱姆斯通(Limestone), 大道交汇处
2612 布拉登
澳大利亚

GPS:-35.276066, 149.143494

电话
传真 +61 2 6243 0001

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 欢迎宠物
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.3/5  2,204 评论

TripAdvisor 评级  4.0/5  2,258 评论

卓越奖 2023

Old hotel with charm

Tripadvisor 评级 4.0/5

Pilbarette 经 TripAdvisor 认证的评论

A lovely old hotel with lots of history. A book detailing the beginnings of the hotel can be found on the bedside table in your room. The rooms are a little dated, but they're very clean and the bed was comfy. Coffee making facilities and a mini bar fridge, with reasonable prices is in the room. The restaurant and bar offer hearty meals and a good range of drinks. The breakfast is filling, whether you take the continental or full. Don't forget to use your Accor/Mercure card for substantial discount. A gated parking lot, with a code to enter, was comforting. Only downside is on the Heritage named side of the hotel, there are no elevators. If you can not handle climbing stairs with, or without, luggage you may need to find a better wing of the hotel. Overall, I had a very good stay. The staff are wonderful and very attentive.

Dear Pilbarette, We very much appreciate your comments regarding your stay at the Mercure Canberra. It is always a pleasure to receive positive feedback, especially when it includes our wonderful team. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lukas Wilfling General Manager

Nice accommodation near the city centre.

Tripadvisor 评级 4.0/5

maria f Couples - 经 TripAdvisor 认证的评论

Nice hotel. Very clean and tidy. Good location. The reception is very friendly and accommodating. We were allowed to check in earlier than 2pm. The only thing negative is the bathroom. It’s quite small. We have to close the door to be able to sit on the toilet. The water pressure is not good but ok. We will be happy to stay again.

Dear maria f, We very much appreciate your comments regarding your stay at the Mercure Canberra. It is always a pleasure to receive positive feedback, in particular when it includes our wonderful team. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lukas Wilfling General Manager

Affordable stay (almost) in the city centre

Tripadvisor 评级 3.0/5

EM-NS 经 TripAdvisor 认证的评论

The hotel is conveniently located, only few minutes from the city centre. The street level room I stayed in was very spacious, had an enclosed courtyard. The furniture was a bit old, the carpet definitely needed a replacement. This said, the bed was very comfortable. The room and the bathroom was spotless, very clean. The check-in and check-out was very good. The breakfast was basic, very limited food and beverages selection available. Some of the hot food was barely warm. Would I stay again? Perhaps, as the price was very affordable.

Dear EM-NS, We very much appreciate your comments regarding your stay at the Mercure Canberra. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please also allow me to extend my sincere apologies in regard to your breakfast experience and please rest assured that I will share your concerns with my Food & Beverage team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lukas Wilfling General Manager

Retro in the extreme

Tripadvisor 评级 3.0/5

Kevin D 经 TripAdvisor 认证的评论

Spent four nights at this hotel in a standard room. Room wes comfortable enough , but bathroom was cramped. Hotel is old but certainly has a lot of character. Standard rooms have little or terriblr views, but executive rooms good views onto courtyard. Booked via phone but was not told there was a ten dollar cost to park car each day Dining room open for a very good breakfast, but the so called bistro was part of the public bar , and would have not been out of place in a public bar suburban pub of the seventies. Terrible place, made worse by random punters coming in off the street attempting to scam. A good dining room , so open it at night.please

Dear kevindS2735FV, We very much appreciate your comments regarding your stay at the Mercure Canberra. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I'm also pleased to advise that we are currently waiting on the approval of Development Application and once received we will start renovations in our Bistro. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lukas Wilfling General Manager

Unhappy at the Mercure, Canberra. Very disappointed.

Tripadvisor 评级 2.0/5

Chris M 经 TripAdvisor 认证的评论

The room is clean but the bed linen appeared not to be changed from the previous occupant as the base sheet was quite creased and not of fresh appearance or texture. The bed appeared made however. Dogs are allowed and there was barking and crying throughout the night so sleep was very broken. A complaint was made during the night but the disturbance continued. The bathroom was clean and in good order. I would not stay here again.

Dear H6807OVchrism, Thank you for taking the time to tell us about your experience at the Mercure Canberra. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I obviously don't have any proof about the bed sheets being changed however, I would be very surprised if that didn't occur. We indeed have 6 pet friendly rooms and in fact are Canberra's first pet friendly hotel. Please allow me to extend my sincere apologies about the noise issues that you experienced and please rest assured that I have shared the feedback with the guests in question. We appreciate you sharing your concerns. Sincerely, Lukas Wilfling General Manager

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其他网络用户评价我们的酒店

  • 720 评论 9.1/10 位置
  • 1,389 评论 7.3/10 房间
  • 1,101 评论 8.7/10 服务
  • 28 评论 1.8/10 上网
  • 438 评论 7.2/10 清洁度
  • 398 评论 7.4/10 早餐
  • 17 评论 1.8/10 运动休闲

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