美憬阁系列悉尼曼利太平洋酒店 5 星

客户意见评级 (ALL 评级) 4.4/5 2,668 评论

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描述

酒店其他优惠

  • 可欣赏曼利景观和海景的客房,多数客房带阳台

  • 屋顶泳池,可欣赏全景

  • 现代风格的健身中心

  • Bistro Manly 海景餐厅

  • 9 间可灵活调整的活动场所、面向大海的露台

我们的客房

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酒店位置

美憬阁系列悉尼曼利太平洋酒店

55 North Steyne
2095 MANLY
澳大利亚

GPS:-33.79575, 151.287353

抵达和交通

酒店服务

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酒店内
  • 游泳池
  • 停车
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

Bistro Manly

非合约照片

Bistro Manly, offers an all day casual hotel dining and drinking experience which draws on an eclectic chic French coastal feel. With a playful interior and modern twist to French cuisine, our menu features the bistro classics and fresh seasonal produce.

我们的客人评论

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来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.4/5  2,668 评论

TripAdvisor 评级  4.0/5  41 评论

Advertising through Qantas website a scam

Tripadvisor 评级 1.0/5

Kathy B 经 TripAdvisor 认证的评论

My comment goes to the hotel advertisement on the Qantas website. Despite an advertised price I was unable to finalise a booking without agreeing to a price that was over $150 more than advertised. When I spoke to Qantas as I wanted to use a Qantas voucher and take advantage of bonus Qantas points I was advised that the hotel had changed their pricing but the website had yet to be updated and that I should try again. I tried again to book the accomodation at the advertised price over a four day period, Qantas also attempted to make the booking on my behalf but kept experiencing the same issue. In the end I was forced to book through the Accor site at an increased price as the phone was never answered when I tried to call the Manly Pacific direct. Perhaps this is their marketing strategy but it is illegal to advertise a product that cannot be purchased without agreeing to pay significantly more. I will report this to NSW Fair Trading as the advertisement on Qantas is a scam. I have yet to stay at the hotel as my booking is in the first week of April but I hope that our stay experience improve from that of booking accomodation.

Fabulous!

Tripadvisor 评级 5.0/5

Sammi K 经 TripAdvisor 认证的评论

Beautiful high end place! We got the villa and exceeded our expectations. A bath would have been amazing but that’s just being picky. Staff very friendly. Extremely clean and Tv in every room. We have a baby and the balcony is very safe for her to wander around. Room service was Devine. What a gem!

Happy hour what a joke

Tripadvisor 评级 1.0/5

jeffyschaffer56 经 TripAdvisor 认证的评论

Happy hour was advertised with certain beer and wines available. However when I attempted to purchase beer I was told that the taps were broken so they weren’t available. They had the same beer in bottles and were happy to sell it to me at massively over inflated rates. Staff we unable or perhaps instructed to under fill both wine, champagne and draft beers. Overall it was an extremely disappointing afternoon and we definitely won’t be recommending this establishment and Novatel Manly won’t get another dollar from me or the other people in my party. Very disappointing

Dear jeffyschaffer56, Thank you for taking the time to share your feedback with us. We apologize for any inconvenience you experienced during happy hour. Kindly note that a member of higher management has entered in contact with you. We thank you for your visit and hope that you will give us another chance in the future. Warm regards, Manly Pacific Sydney MGallery Collection Manager

What’s happened to Manly Pacific?

Tripadvisor 评级 2.0/5

Dreamer59348605535 经 TripAdvisor 认证的评论

Our fourth stay at Manly Pacific and our last. Visiting from the U.K. we really appreciated the ability to get over our jet lag by relaxing at the pool, however the hotel has taken away all the parasols, complete lack of shade now makes this area unusable. Previous visits we booked a superior room, this time we booked a standard, the difference was very disappointing, light over the bed flickered, not a single drawer (most of our clothes stayed in the suitcase) stained carpet and dirty bathroom floor. There was a fire alarm at midnight on our second night, thankfully false alarm, complete lack of communication from staff, people walking in and out of hotel while fire men were still inside, no member of staff appeared to be in charge and no explanation to guests of what was happening. So disappointed.

Dear Dreamer59348605535, Thank you for sharing your feedback regarding your recent stay at Manly Pacific. We sincerely apologize for the inconvenience and disappointment you experienced during your visit. Regarding the removal of parasols, we regret any inconvenience caused. The decision was made due to security reasons, as Manly's strong winds posed a risk to the safety of our guests and staff. However, we understand how this impacted your ability to enjoy the pool area and we apologize for any frustration this may have caused. Additionally, we apologize for the discrepancies you encountered in your room. Your experience does not reflect the high standards we strive to maintain, and we will address these issues with our housekeeping and maintenance teams to ensure they are rectified promptly. Regarding the fire alarm incident, we sincerely apologize for any distress or confusion caused. We take such situations very seriously and will review our procedures to ensure better communication and coordination in the future. Your feedback is invaluable to us, and we hope you will consider giving us another opportunity to provide you with the exceptional experience you deserve. If you do decide to visit Manly again, please contact us directly so we can ensure your next stay exceeds your expectations. Warm regards, Manly Pacific Mgallery Collection - Management Team

Brilliant

Tripadvisor 评级 5.0/5

Michael J 经 TripAdvisor 认证的评论

Great location, excellent customer service, good restaurant and central to Manly seafront restaurants and bars. Beach just across the road and an easy walk to the national parks(s) where there are some great trails and bays. What’s more the staff really care about delivering excellent customer service.

Dear michaeljS8892CR, Thank you so much for your heartfelt review! We're thrilled to hear that you enjoyed your stay with us. It's fantastic to know that you found our location to be great and that you appreciated our excellent customer service. We take great pride in ensuring that every guest feels valued and well taken care of. We're glad you enjoyed dining at our restaurant and found it to be a pleasant experience. Being centrally located to Manly's seafront restaurants and bars is indeed a great advantage. Exploring the nearby national parks and trails sounds like a wonderful experience, and we're delighted that our location made it convenient for you to do so. We genuinely care about our guests' satisfaction, and we're overjoyed to hear that our staff's dedication to delivering excellent customer service made a positive impact on your stay. We look forward to welcoming you back in the future for another memorable experience. If there's anything specific you'd like us to arrange for your next visit, please don't hesitate to let us know. Warm regards, Manly Pacific Mgallery Collection

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其他网络用户评价我们的酒店

  • 899 评论 9.3/10 位置
  • 1,514 评论 7.3/10 房间
  • 1,492 评论 8.5/10 服务
  • 21 评论 3.1/10 上网
  • 456 评论 6.5/10 设施
  • 401 评论 8.1/10 食物
  • 379 评论 5.8/10 清洁度
  • 373 评论 8.6/10 氛围

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