慕尼黑巴亚普斯特索菲特酒店 5 星

客户意见评级 (ALL 评级) 4.5/5 3,257 评论

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描述

酒店其他优惠

  • Ideal for Solo travellers as well as couples and families.

  • 历史悠久且具有现代风格的酒店大楼

  • 色调鲜明、创意十足的独特套房

  • 紧邻慕尼黑中央车站,靠近玛利亚广场

  • 绿钥匙认证

我们的客房

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酒店位置

慕尼黑巴亚普斯特索菲特酒店

Bayerstrasse 12
80335 慕尼黑
德国

GPS:48.139495, 11.55678

抵达和交通

酒店服务

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酒店内
  • 游泳池
  • 停车
  • 欢迎宠物
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.5/5  3,257 评论

TripAdvisor 评级  4.5/5  4,972 评论

卓越奖 2023

Classy

Tripadvisor 评级 5.0/5

DipuKV 经 TripAdvisor 认证的评论

The hotel oozes class. The rooms are superb - spacious and very well-appointed, with all amenities. The location is fantastic, located just beside Munich Central Station. The staff members are warm and helpful. The old city is a 15 minute walk away. All in all, an excellent option for a stay in the city.

Bonjour DipuKV, Thank you for staying with us. It was our pleasure to have you as our guest. We are very pleased that you enjoyed our services and your overall stay with us. As we are highly committed to providing quality services for our guests, we really do appreciate positive feedback such as yours. On behalf of my team, I would like to thank you for the highest marks and the amazing remarks on the staff. We hope to see you soon again and that our services will ensure another rewarding and enjoyable visit with us. Best regards, Emiel van Dijk, General Manager

Spa is closed for months. Nice rooms. Poor check in.

Tripadvisor 评级 3.0/5

AymanN Couples - 经 TripAdvisor 认证的评论

Spent 2 nights here, location is next door to the train station, but don’t worry, there is no noise at all. Rooms are lovely and very comfortable. Very grand looking hotel. Very business friendly. The reason for taking 2 stars away - the number 1 factor for booking the Sofitel was their Spa which looked wonderful. I booked this weekend break directly via Sofitel months ago and chose the expensive Sofitel for this reason. On arrival we discovered the spa, swimming pool, sauna etc were all under refurbishment for several months. I would have expected an email informing us of this in advance. Their work around is to the use the spa at the Meridian opposite. Which means leaving the hotel, crossing the main road and going to a different hotel. We did but the pool temperature was cold, barely heated and frankly no where near the standard of the Sofitel. Second reason, we were not informed / reminded on arrival that the room rate included breakfast. On checking out the lovely lady at reception apologised that the person checking us in, had not informed us or bothered to tell us where the breakfast was. Granted I should have double checked if the rate included breakfast or not but from a 5 star hotel, you would expect them to inform you of restaurant hours etc. As an apology, she gave us a voucher which we used for a soft drink at the bar. Missed out of over 120 euros of breakfast but 2 coke zeros was the compensation. Overall, maybe some retraining of staff is required. Unfortunately I wish I had booked a different hotel.

Bonjour AymanN, I sincerely apologize for the disappointment and possible disruption caused by the renovation work, the aim of which is of course to offer an even more modern service with maximum convenience. We will of course endeavor to keep disruption to a minimum and complete the work quickly. I very much regret the inconvenience - and ask for your understanding for the measures. We will, of course, take your criticism regarding communication as an opportunity to scrutinize it again. However, please allow me to point out that we explicitly refer to the renovation work on all platforms and in the reservation confirmation, which our guests also confirm and expressly welcome. It would be nice if you would give us another chance, which I would ask you to do. Yours sincerely, Emiel van Dijk, General Manager

Beautiful and Terrific Location

Tripadvisor 评级 5.0/5

BethC1005 经 TripAdvisor 认证的评论

Beautiful hotel located next to the train station - so very convenient to walk right there. The rooms are very ice and spacious but there is zero bathroom privacy. Glass door that does not close all the way so there is not privacy at all. Staff is super helpful and friendly and gave us great suggestions for our time in Munich. Highly recommend this hotel other than the bathroom situation.

Bonjour BethC1005, Thank you so much for taking the time to review your stay with us. We highly appreciate and value your feedback and consider it a highlight in our daily routine as hosts. Your satisfaction both validates our team’s dedicated daily efforts and highly motivates us to keep striving for excellent services in the future. We are very happy that you felt so comfortable with us. My team and I are looking forward to welcoming you back as a guest hopefully soon. Best regards, Emiel van Dijk, General Manager

Brilliant hotel to use as a base to see Munich and travel Bavaria.

Tripadvisor 评级 5.0/5

Carla T 家庭住宿 - 经 TripAdvisor 认证的评论

Great hotel, great location for trains and underground and not far to walk to centre old town Munich. Hotel was well equipped, very nice interior, modern and trendy, and extremely helpful and nice staff. Beds are very comfortable. Highly recommended

Bonjour Carla T, It was our pleasure to have you as our guest. On behalf of my team, I would like to thank you for the top rating and the amazing remarks on the staff. We hope to see you soon again and that our services will ensure another rewarding and enjoyable visit with us. Best regards, Emiel van Dijk, General Manager

Did not disappoint

Tripadvisor 评级 5.0/5

974avrilb Friends getaway - 经 TripAdvisor 认证的评论

This hotel came highly recommended and did not disappoint. The comfiest of beds, lovely room service and good and exceptional staff who are friendly, professional and friendly. Highly recommend for a great place to base for a Munich stay.

Bonjour 974avrilb, Thank you for taking the time to review your stay with us. We highly appreciate and value your feedback and consider it a highlight in our daily routine as hosts. Your satisfaction both validates our team’s dedicated daily efforts and highly motivates us to keep striving for excellent services in the future. We are very happy that you felt so comfortable with us. My team and I are looking forward to welcoming you back as a guest hopefully soon. Best regards, Emiel van Dijk, General Manager

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其他网络用户评价我们的酒店

  • 1,192 评论 8.8/10 位置
  • 1,826 评论 7.2/10 房间
  • 2,054 评论 7.8/10 服务
  • 12 评论 8.7/10 上网
  • 777 评论 8/10 早餐
  • 720 评论 6.5/10 舒适度
  • 577 评论 8.7/10 氛围
  • 436 评论 6.1/10 清洁度

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