汉诺威诺富特酒店 4 星

客户意见评级 (ALL 评级) 4.5/5 2,487 评论

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描述

安心悦界(ALLSAFE)认可酒店

酒店其他优惠

  • 酒店大门外就是 Eilenriede 城市森林

  • 已获得 Green Key 认证

  • 历史悠久的百乐顺蒸汽机大厅,可以用作活动场所

  • 可直接通往公共停车场,酒店客人停车费为每 24 小时 7 EUR

  • 酒店地处中心位置,是游览这座城市的理想出发点

我们的客房

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酒店位置

汉诺威诺富特酒店

Podbielskistrasse 21/23, 德国
30163 汉诺威
德国

GPS:52.390268, 9.753371

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 欢迎宠物
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

NOVO² RESTAURANT

The spacious restaurant offers dishes from around the world in air-conditioned surroundings. It can seat up to 150 guests and is open daily from 6.30 am to 9.30 pm. Come and sample our culinary delights and exquisite wines.

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.5/5  2,487 评论

TripAdvisor 评级  4.0/5  872 评论

stay at Novotel, Hannover

Tripadvisor 评级 4.0/5

Travel63040789768 经 TripAdvisor 认证的评论

My stay at Novotel, Hannover from 16th Sept till 22nd Sept 2023 was excellent, The staff was courteous and welcoming. Special thanks to Ms. Vanessa Fiestelmann from Front Office Agent, who was very kind and helpful. Took great care of me during my stay at the hotel. I wish her all luck in her career and endeavours. Looking forward for my next trip to stay at Novotel, Hannover.

Dear Travel63040789768, Thank you so much for your brilliant feedback following from your stay with us at the Novotel Hannover. I am so pleased you enjoyed your visit, and I will pass on the special thank you to Ms. Fiestelmann. It is a great motivation for her and the rest of the team. I hope very much we will have the chance to welcome you back again soon! With kind regards, Johnna Schön, Guest Relation Managerin

Bad experience

Tripadvisor 评级 1.0/5

Kathrine W 经 TripAdvisor 认证的评论

We went for a 50 year bday...what a mistake..we had been 2 x and I especially chose this hotel on the way to Denmark because i knew it..arrived in hotel late...got a room on 1 st floor no airco and fridge not working. Called reception. Answer: our technical team hasn't reported anything.. airco working fine...my answer : but I am telling u it doesn't work...1 collegue came to say come to reception and chg room this colleague very friendly. second person saying ur room is fine....we go down and got the most unfriendly and rude receptionist I have ever met. I have worked in several hotels as a receptionist so I know really well what this work is all about..but this guy...I reserved this hotel making a detour on our route to Denmark but had I known I would never have done this I paid for a superior room..no airco no fridge..was transferred with rolling eyes and shaking head into room with huge lump of hair on floor dirty bathroom glass and had to go back to rude receptionist to get bed done for my child who had just had operation and wasn't feeling well..we have been staying in a lot of Novotel hotels..london paddington Hammersmith hannover brussels...but this leaves a very bad experience and I am so sad I chose this hotel for such a special occasion.

Dear 994kathrinew, Thank you for your review following your recent stay at the Novotel Hanover. I am very disappointed to read that your stay with us was less than satisfactory, especially when celebrating a special occasion. We recognize and appreciate our loyal customers and always try to ensure that the quality of their stay increases as we become familiarized with their preferences and needs. Unfortunately, on this occasion, this was not achieved and I am deeply apologetic for this. Especially the receptionist you meet at night. I can only apologies for his behavior. On behalf on the Novotel Hannover, thank you for choosing to celebrate with us and we really hope to welcome you back in the near future so that we are able to restore your faith in us. With kind regards, Johanna Schön, Guest Relation Managerin

位置好

客户意见评级 4.5/5

匿名 商务住宿 - 所有已确认评论

干净整洁

Dear Mr. M., We very much appreciate your comments regarding your stay at the Novotel Hannover. And hope to welcome you back in the future. With kind regards, Johanna Schön Guest Relation Managerin Novotel Hannover | Podbielskistrasse 21-23 | D-30163 Hannover Tel.:+4… | Fax.:+4… | h5… I novotel.com l accorhotels.com l

Good but

Tripadvisor 评级 4.0/5

Mike E Couples - 经 TripAdvisor 认证的评论

Good, one of our favourite hotels but...great to be recognised and given a suite upgrade, but Aircon wasn't adequate in 801 meaning a very hot and uncomfortable stay. Were provided with a fan but obviously not the same. Parking isn't owned by the Hotel and 30 Euros per night was the highest we paid across 4 countries in our 14 days of travel.

Dear Mike E, Thank you very much for taking the time to share your thoughts on your recent experience with us. I am happy to read, that we are one of your favorite hotels. Great, that you liked the suite upgrade. Due to the very unusual long hot temperature at the moment, our Aicon is struggling. Don't wait too long to come see us again. With kind regards form Hanover, Johanna Schön, Guest Relation Managerin

Clean hotel

Tripadvisor 评级 4.0/5

gizemdogandr Friends getaway - 经 TripAdvisor 认证的评论

Location is perfect. You can walk to City center 1-2 minutes. Hotel so clean and cute. For hannover trip , you may prefer novotel suites. There is a large table in room i think this is so useful. İn morning free coffee and cake also good thing…..

Liebe gizemdogandr, many thanks for your feedback. Our Novotel in in the 'List' and the walk to the city is 15-20 minutes. I think you might mean the Novotel Suites close to the station. We hope, to welcome you again to one of our hotels in Hanover. With kind regards, Johanna Schön, Guest Relation Managerin

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其他网络用户评价我们的酒店

  • 805 评论 8.4/10 位置
  • 1,355 评论 7.1/10 房间
  • 1,123 评论 9/10 服务
  • 20 评论 5.8/10 上网
  • 816 评论 9.2/10 早餐
  • 659 评论 5.9/10 舒适度
  • 570 评论 6.6/10 清洁度
  • 256 评论 4.2/10 性价比

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