法兰克福埃施博恩黑弗曼公园美居酒店 4 星

客户意见评级 (ALL 评级) 4.0/5 548 评论

法兰克福埃施博恩黑弗曼公园美居酒店 - Image 1
法兰克福埃施博恩黑弗曼公园美居酒店 - Image 2
法兰克福埃施博恩黑弗曼公园美居酒店 - Image 3
法兰克福埃施博恩黑弗曼公园美居酒店 - Image 4

描述

安心悦界(ALLSAFE)认可酒店

酒店其他优惠

  • 7 间活动室,最多可容纳 200 人,自然采光充足,可欣赏天际线景观(6 楼)

  • RELAX 餐厅为您奉上食品和饮品,适合休闲用餐和工作用餐

  • 位于安静地带,拥有理想的交通网络,方便客人前往法兰克福、机场和高速公路

  • 埃施波恩南部轻轨火车站的免费穿梭巴士(工作日)

  • 179 间现代客房,配备空调和免费无线网络

我们的客房

酒店位置

法兰克福埃施博恩黑弗曼公园美居酒店

Helfmann-Park 1
65760 埃施博恩
德国

GPS:50.139643, 8.584861

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 欢迎宠物
  • 餐厅
  • 轮椅可通行
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 客房服务
酒店附近
  • 停车

BALTHASAR

在我们的"Balthasar"餐厅,您可以享用黑森州当地菜肴和国际特色菜。天气晴好时,您可以在庭院的夏季露台上尽情享用我们的创意菜肴。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.0/5  548 评论

TripAdvisor 评级  3.5/5  191 评论

Disappointing!!!!!

Tripadvisor 评级 2.0/5

Navigator09301984813 商务住宿 - 经 TripAdvisor 认证的评论

Visited here and reviewed in July 2023, I returned this week in the hope that things may have improved - no improvements it was worse. I’ve just returned home after a 3 night stay for a business trip. Food I ordered on my arrival Monday evening wasn’t particularly tasty, at 15eur for a beef lasagne and 7eur for .75L bottle of water I expected something much better. I couldn’t pay by card, I was told my card wasn’t working - it wasn’t my card at all it was their payment terminal. My room was cold, draughty, permanently smelt of cigarette smoke from people smoking out the front of the hotel under my window, the bathroom smelt mouldy, the room smelt musty and wasn’t particularly clean. The furniture was shabby, walls needed a lick of paint and the bed was really uncomfortable. The breakfasts this time were quite basic, no breakfast tea only herbal - we aren’t all coffee drinkers. When I return to Frankfurt in a few weeks I’ll avoid this hotel and find something nicer elsewhere. Next time I come to Frankfurt I’ll be avoiding this hotel, i

Good for a business trip

Tripadvisor 评级 4.0/5

travelnamsk 商务住宿 - 经 TripAdvisor 认证的评论

Good size, calm and clean room, had everything I needed. Windows can be opened, AC a bit noisy though. Good parking in front of house (free) or in garage (15€/ night). Walking distance to shops, supermarkets and restaurants. Stable wifi during my stay. Good breakfast and very friendly staff. Good for a business trip.

Dear guest, we very much appreciate your comments regarding your stay at the Mercure Hotel Frankfurt Eschborn Helfmann Park. It is always a pleasure to receive positive feedback. We will share your comments with our team and are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely and best regards from Eschborn Sandra Schumacher-Bazzoli & Team

Ok for very short stay

Tripadvisor 评级 3.0/5

Navigator09301984813 商务住宿 - 经 TripAdvisor 认证的评论

Hotel & room clean. Hotel staff polite and helpful. Breakfasts were very nice. Bed very uncomfortable as 1 mattress was higher than the other. Room extremely hot as the air-con wasn’t working, this was reported to reception and I was told they would look at it. Later my colleague reported it again to be told that reception had turned the air-con colder and if it still wasn’t working I’d be moved the next day which was pointless as I was out all day until late evening. Returned to the room and air-con still not working but pointless moving as checking out next morning. No bottled water was made available in the room I had to buy bottles from the bar at €t7,00 a bottle.

Dear Denise, Thank you for taking the time to tell us about your experience at the Mercure Hotel Frankfurt Eschborn Helfmann Park. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sandra Schumacher-Bazzoli & Team

First class customer service

Tripadvisor 评级 5.0/5

Steve J 经 TripAdvisor 认证的评论

There was a small issue during my stay but the way this issue was dealt with was what really impressed me. As we know, everyone can make mistakes but it’s how it is dealt with that matters. 10/10 For customer service. Staff are humble and friendly, Mark and a lady receptionist who welcomed me upon my arrival (sorry I don’t know her name) deserve extra credit. Thank you The quality of the hot buffet is very good. Rooms are clean and comfortable. Thanks all for your hospitality.

Dear Steve, Thank you very much for your new, very positive evaluation, which my team and I are very happy about. We are very happy that we were able to convince you of our performance and look forward to seeing you soon again. We wish you all the best, happy weekend Your Team from Mercure Hotel Eschborn Helfmann Park 1

ACHEMA 2022

Tripadvisor 评级 5.0/5

lreygnier 商务住宿 - 经 TripAdvisor 认证的评论

Very convenient place to stay during the fair. The Hotel is at less than 15 minutes from Mess. The staff is very kind and do everything to help you during your stay. Nice place and buffet is very good.

Dear guest, We very much appreciate your comments regarding your stay at the Mercure Hotel Frankfurt Eschborn Helfmann Park. It is always a pleasure to receive positive feedback. We will share your comments with our team and are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sandra Schumacher-Bazzoli & Team

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 90 评论 8.7/10 位置
  • 271 评论 5.5/10 房间
  • 238 评论 9/10 服务
  • 129 评论 5.9/10 清洁度
  • 104 评论 7.8/10 早餐
  • 88 评论 6.1/10 舒适度
  • 60 评论 5.5/10 氛围
  • 37 评论 5.1/10 设施

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