埃朗根诺富特酒店

客户意见评级 (ALL 评级) 4.5/5 1,871 评论

保证最优惠房价
埃朗根诺富特酒店 - Image 1
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Hofmannstrasse 34, 德国, 91052 埃朗根, 德国

描述

酒店其他优惠

  • 空调房

  • 所有客房均覆盖免费无线网络

  • 家庭房、儿童游乐园和家庭特别优惠

  • 带有阳光露台，可欣赏美丽的花园

  • 现代健身中心

我们的客房

酒店位置

埃朗根诺富特酒店

Hofmannstrasse 34, 德国
91052 埃朗根
德国

GPS:49.592866, 11.013377

电话
传真 +49 9131 9747500

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 欢迎宠物
  • 餐厅
  • 轮椅可通行
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

NOVO2

Simple and straightforward, loose and relaxed: this is Novo2. An innovative combination of bar lounge and eatery, enriched by a modern food concept. An inspiring, lively and stimulating place which combines work, socializing and eating.

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.5/5  1,871 评论

TripAdvisor 评级  4.0/5  654 评论

Great hotel stay

Tripadvisor 评级 5.0/5

svenMarch74 商务住宿 - 经 TripAdvisor 认证的评论

Check in/out fast and easy. Staff is always friendly and customer focused. Rooms are superb and in good conditions. Housekeeping is doing a great job. Free WiFi is fast and stable enough for HD streaming. Indoor car paring for a good price. The Gym is good for cardio and a bit weight training. As a Accor diamond member I got more than I expected. My first hotel choice in this region! Many thx to all

Average hotel, good if traveling with a pet

Tripadvisor 评级 3.0/5

24brentv Couples - 经 TripAdvisor 认证的评论

Booked this hotel with points when traveling back home from vacation. Positives: - Very good soundproofing of the room - Clean parking garage which seems secure (18€/night) - Executive room has quite a large terrace which is ideal if traveling with a dog - Friendly staff Negatives: - Bed extremely saggy - Breakfast is ok but 24€/person/night which is way to much - Rooms feel very old Would stay again if the price was low or when booking with points again.

Dear 24brentv, Thank you for your positive remarks on teh staff, and also for your critique and suggestions on improvement. Please accept my apologies for the inconveniences you had to deal with. I sincerely hope that your next visit will leave you completely satisfied. We would love to welcome you back. Best regards, Mesut Kesici, General Manager / Direktor

A terrific hotel and staff!

Tripadvisor 评级 5.0/5

Glenn B 经 TripAdvisor 认证的评论

My wife and I spent four nights at this hotel. We found the experience to be excellent. The staff consistently presented with a warm and supportive disposition. The place was clean and located well compared to the downtown area. Breakfast were of a very high quality (and quantity). From the hotel, we easily walked to the Marketplatz, the museums, restaurants, and malls. Getting to and from Erlangen was easy via an excellent train service. We recommend this hotel and its staff without reservation.

Dear GlennB862, Thank you so much for taking the time to review your stay with us. We highly appreciate and value your feedback and consider it a highlight in our daily routine as hosts. Your satisfaction both validates our team’s dedicated daily efforts and highly motivates us to keep striving for excellent services in the future. We are very happy that you felt so comfortable with us and that you really enjoyed our breakfast. My team and I are looking forward to welcoming you back as a guest hopefully soon. Best regards, Mesut Kesici, General Manager

Disappointing reaction from staff after finding cockroaches in my room

Tripadvisor 评级 1.0/5

D2852YKjorged 商务住宿 - 经 TripAdvisor 认证的评论

Staff response after finding cockroaches in my room was beyond acceptable and disappointing. No action was taken by staff, leaving the roaches in the room and offering a worst room than the one I already had. When mentioned that the room that was being offered was worst the reaction of staff was “This is what we have take it or leave it, claiming there were no more rooms on that same floor (not considering other options even after incident)

Dear D2852YKjorged, Thank you for your feedback & for your critique and suggestions on improvement. We sincerely regret that your experience with the house-keeping and our service did not meet your expectations. Please rest assured that we are taking the appropriate measures to address the problems and prevent future occurrence. But FYI: It wasn't cockroaches, but insects that came in through the open window. Unfortunately, this can never be completely prevented. We hope that you will give us the opportunity to better serve you in the future and your next visit will be more pleasant as the previous one. Best regards, Mesut Kesici, General Manager / Direktor

位置好，热水好

客户意见评级 4.0/5

匿名 商务住宿 - 所有已确认评论

很方便，很舒服，希望餐食的水平更好一点

Dear Ms. D., Thank you very much for your visit and for taking the time to review your stay at Novotel Erlangen. We are very pleased that you rated us highly in almost all categories and are delighted that you enjoyed your stay with us. We hope to welcome you as our guest soon again. Yours sincerely, The team of the Novotel Erlangen

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其他网络用户评价我们的酒店

  • 474 评论 9/10 位置
  • 859 评论 6.7/10 房间
  • 817 评论 9.2/10 服务
  • 24 评论 6.5/10 上网
  • 480 评论 8.8/10 早餐
  • 338 评论 7.5/10 清洁度
  • 175 评论 4.8/10 性价比
  • 11 评论 3.1/10 运动休闲

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价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价（含增值税和住宿税）。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。