柏林施维泽霍夫铂尔曼酒店

客户意见评级 (ALL 评级) 4.6/5 2,900 评论

柏林施维泽霍夫铂尔曼酒店 - Image 1
柏林施维泽霍夫铂尔曼酒店 - Image 2
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描述

安心悦界(ALLSAFE)认可酒店

酒店其他优惠

  • 酒店已通过 ALLSAFE 认证

  • 整个酒店覆盖免费无线网络

  • 18 间可灵活调整的会议室,自然采光,部分带露台

  • 从停车场可直接进入酒店

  • 带泳池的健身和水疗休闲区

我们的客房

酒店位置

柏林施维泽霍夫铂尔曼酒店

Budapester Str. 25
10787 柏林
德国

GPS:52.506158, 13.343712

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 不允许携带宠物
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务
酒店附近
  • 停车

BLEND BERLIN KITCHEN AND BAR

BLEND 柏林厨房餐厅和酒吧从这座城市的种族融合中汲取灵感,体现着柏林大熔炉的精神:以创意手法呈现现代都市风味。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.6/5  2,900 评论

TripAdvisor 评级  4.5/5  4,401 评论

卓越奖 2023

Sleep with a biting bug

Tripadvisor 评级 1.0/5

ShaneOh2 商务住宿 - 经 TripAdvisor 认证的评论

I have stayed at this hotel for 5 nights. the first night i was bitten by a bug. I caught the bug and asked the hotel some medicine for beaten skin and to investigate it and let me know what the bug is. but the hotel only changed my room after it, but no additional actions. Even though I asked the investigation result and medicine to the hotel desk several times. It is a really painful experience. Not recommended. 이 호텔에서 5박을 한 적이 있습니다. 첫날 밤 저는 벌레에 물렸습니다. 벌레를 잡아서 피부가 망가진 것에 대한 약을 호텔에 요청했고, 벌레가 무엇인지 조사해서 알려달라고 했습니다. 하지만 호텔은 그 후에 제 방을 바꿨을 뿐이고, 추가 조치는 없었습니다. 제가 호텔 데스크에 조사 결과와 약을 여러 번 요청했는데도 말입니다. 정말 고통스러운 경험입니다. 추천하지 않습니다.

Dear Shane, Thank you for taking the time to share your feedback. We're glad to hear that you chose to stay with us for your visit to Berlin. It's distressing to learn of the discomfort you faced due to an unexpected incident in your room. Please accept our sincerest apologies for the inconvenience you experienced. We take matters of hygiene and guest comfort very seriously, and while we swiftly provided a change of room, we regret not meeting your expectations with further follow-up. Our team is trained to handle such rare occurrences with attention and care, and your feedback is a reminder for us to enhance our responsiveness and communication. The whole team hope to have the pleasure of seeing you again. Best wishes, Hotel Pullman Berlin Schweizerhof

Would stay again!

Tripadvisor 评级 5.0/5

HanD 家庭住宿 - 经 TripAdvisor 认证的评论

An excellent stay. We were really happy with this hotel. We loved the pool, bar, breakfast and the rooms! The only downside was the room was quite warm at night and the air con wouldn’t turn on. We would stay here again! Turn right out of hotel for a Greek restaurant and an Italian (both recommended). 5 mins from the zoo second entrance. From the airport there are great transport links but we did have to change so worth asking the hotel for details on this. Highly recommend this stay!!

Dear Guest, Thank you for taking the time to review your recent stay. We're thrilled to hear that you enjoyed our pool, bar, and breakfast offerings – the largest hotel pool in Berlin and our delicious breakfast buffet with live cooking stations are indeed guest favorites. It's also wonderful to know that our room accommodations met your expectations, providing a comfortable setting for your stay. Regarding the warmth of your room at night, we're sorry to hear that you encountered discomfort. Although our rooms are equipped with individually controlled air conditioning, we understand that sometimes technology can be a bit temperamental. For any future stays, we invite you to reach out to our 24/7 reception, where we can provide extra fans or assistance to ensure your utmost comfort. We hope to welcome you back again in the near future. Kind regards, Hotel Pullman Berlin Schweizerhof

A good stay

Tripadvisor 评级 4.0/5

andycap1 商务住宿 - 经 TripAdvisor 认证的评论

I stayed here for business and the hotel was very busy. Check in was smooth quick and professional with support to help take luggage to your room. When I got to my room I found it very hot and whilst I tried to cool it with the Aircon it would not work, so I went to reception to ask them to sort this out and requested an iron as they are not in the room . I only had to wait five min for the iron to arrive and then another five for an engineer to look at the Aircon. He said because it was cold outside the Aircon would not work, which I was not happy with as I like a cold room. As an alternative he unlocked the windows so that I could fully open them to get the cool outside air come in which worked well . Breakfast in the hotel was busy but very tasty with good service and the chef made you lovely omlettes to order . Before I arrived I contacted the hotel to request a quiet room away from the lifts and they took note and actioned the request for which I was greatfull. I would stay and reccomend the hotel as it's in a great location, my only negative is the Aircon.

Dear Guest, We'd like to thank you for taking the time to review your experience. We're thrilled to hear that our check-in process and luggage assistance met your expectations, and that our breakfast offerings, especially the made-to-order omelets, were to your liking. It's also great to know that our efforts to accommodate your request for a quiet room contributed to a pleasant stay. We regret to hear about the inconvenience with the air conditioning. Our hotel is designed with individually controlled air conditioning in each room, and while we understand it can be an adjustment, we're glad the alternative solution of opening the windows was satisfactory for you. Please rest assured that our team is dedicated to ensuring the comfort and satisfaction of our guests. We look forward to welcoming you back in the future. Best regards, Hotel Pullman Berlin Schweizerhof

Good stay and loved the spa

Tripadvisor 评级 4.0/5

MichaelL19712014 Couples - 经 TripAdvisor 认证的评论

We stayed for 4 nights in early December. The Good. 1. The location was a bit away from the tourist sites but close to shops, restaurants, and the zoo. 2. The hotel decor was modern and the bar area was nice. 3. We had an issue with a lost phone and the concierge staff were excellent and helped us locate and retrieve it. 4. The spa was excellent. The pool was great, as was the sauna. I had a massage and it was also very good. 5. The bathroom was good, well equipped and had nice toiletries. The Bad. 1. The room was pretty bland. 2. The room service was ok but we avoided breakfast which was a rather steep €32. 3. On check-in, we had reserved a room with a view, but they only had one with twin beds, which meant we had a room with a rather average view. Overall We enjoyed our stay and would consider returning.

Dear Michael, Thank you for taking the time to share your review. We're thrilled to hear that our spa facilities met your expectations and that our concierge team was able to assist you effectively with your lost phone. It's great to know you enjoyed the modern decor and the ambiance of our bar area. Regarding the room view and bedding setup upon check-in, we strive to meet all our guests' preferences and regret any inconvenience caused. While our breakfast buffet offers a variety of options including live cooking stations, we understand that the price may not suit everyone's budget, which is why we offer alternative a la carte options starting at EUR 8.5. We appreciate your feedback on the room's aesthetic and will consider it as we continuously work to enhance our guest experience. We hope that you will return in the future. Warm regards, Isabell Müller Assistant Front Office Manager Hotel Pullman Berlin Schweizerhof

Good with room for improvement

Tripadvisor 评级 4.0/5

Kai W Couples - 经 TripAdvisor 认证的评论

Location is very central. I liked the interior design /art elements. The pool/spa was comfortable and breakfast was good. The staff was helpful and mostly friendly. Platinum/elite recognition should really be improved; the upgrade was very minimal and the welcome gift was…. Pretty sad (e.g. Just an apple, pear and graped, poorly presented with a non-personal automated note). Rooms could be cleaner in terms of dust and grease. Overall a comfortable stay but with doubts whether it was the money worth.

Dear Kai, Thank you for taking the time to share your experience with us. We're delighted to hear that our central location, unique interior design, and the comfort of our pool and spa contributed positively to your experience. It's also gratifying that you enjoyed our breakfast offerings and found our staff helpful. We regret to hear that certain aspects did not meet your expectations, including the recognition of your loyalty status and the welcome gift. While we strive to provide a memorable experience for all our guests, including those with elite status, it seems we fell short in this instance. We also take note of your comments regarding room cleanliness and will reinforce our high standards to ensure every guest enjoys a pristine environment. Rest assured, we continuously work on enhancing our guest experience and value all feedback. We hope that we can welcome you back in the future. Best wishes for a beautiful day, Isabell Müller Assistant Front Office Manager Hotel Pullman Berlin Schweizerhof

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其他网络用户评价我们的酒店

  • 1,267 评论 8.8/10 位置
  • 1,808 评论 8.1/10 房间
  • 1,961 评论 8.1/10 服务
  • 65 评论 6.7/10 上网
  • 1,065 评论 8.5/10 早餐
  • 843 评论 8/10 舒适度
  • 674 评论 7.5/10 清洁度
  • 577 评论 8.9/10 氛围

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