索菲特开罗尼罗河格吉拉岛酒店 5 星

客户意见评级 (ALL 评级) 4.5/5 865 评论

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3 El Thawra Council St Zamalek, Po Box 732 El Orman Giza, Po Box 732 El Orman Giza, 11518 开罗, 埃及

描述

酒店其他优惠

  • 位于开罗市中心，可轻松抵达首都的主要地标建筑

  • 所有房间和套房均带阳台，可欣赏到尼罗河景观，配有高级酒店用品

  • 酒店内设有可俯瞰尼罗河美景的无边际泳池，还可享受放松身心的索菲特水疗中心

  • 位于 16 层的 Millésime 俱乐部以及毗邻尼罗河长廊的 6 间餐厅

  • 举办会议及活动的首选地点，配备顶尖技术

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酒店位置

索菲特开罗尼罗河格吉拉岛酒店

3 El Thawra Council St Zamalek, Po Box 732 El Orman Giza, Po Box 732 El Orman Giza
11518 开罗
埃及

GPS:30.038811, 31.22426

电话
传真 +20 2 27363640

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 不允许携带宠物
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.5/5  865 评论

TripAdvisor 评级  4.5/5  4,432 评论

卓越奖 2023

1970's Luxury with 1970's facilities/finishes/quality

Tripadvisor 评级 3.0/5

jgr83 经 TripAdvisor 认证的评论

We can probably all agree that the infrastructure in "Old Cairo" is nothing special. Roads, buildings, streets are not kept particularly clean/new. But the Sofitel is meant to be a luxury hotel from an international chain, and I would expect someone from HQ comes and visits every once in a while to check on the facilities... Because the rooms and corridors are really old/dated. Change the carpets, do a bit of a paint job here and there, maybe update the curtains and decor... bring this hotel to 2024 please. If you want to open the balcony in your room you need to call reception. Breakfast was frankly underwhelming. The pool area and restaurants close to the Nile are pleasant, however stay away when the light up the BBQ or you will be smoked out of the area as the stench quickly swipes the entire pool area. The "pledge" against Child abuse and trafficking makes for interesting reading in the elevator, but probably best placed elsewhere as it also led to awkward conversations with our little ones. There's no chance I would return to this hotel, there must be a better option in Cairo

Great hotel

Tripadvisor 评级 4.0/5

Philippe B 经 TripAdvisor 认证的评论

Very nice room in a great hotel with high standard services. Breakfast is also at a high quality level with so many fresh and home cooked products. But it is a pity that restaurants of the hotel are so poor and far too much expensive. This was a bad experience.

Great stay

Tripadvisor 评级 5.0/5

mansoursakr82 经 TripAdvisor 认证的评论

Amazing stay with excellent attention to details. The team went the extra mile to keep my boys and family happy. The restaurants were great with tasty and delicious food selection. The view over the Nile is exceptional one of the best in Cairo!

Dear Valued Guest, It was our pleasure having the chance to have you with us. We are glad to hear you fully enjoyed your experience at the hotel and Cairo. It is always a great pleasure to receive such compliments, as it truly serves as a motivational factor in striving to achieve excellence. We all look forward to be of service to you once again at Sofitel Cairo-El Gezirah. Sincerely yours, Iman El Gabaly Guest Experience Manager

Not the best Sofitel

Tripadvisor 评级 4.0/5

Kazwookie_13 Friends getaway - 经 TripAdvisor 认证的评论

We have stayed at this hotel several times during our holiday and whilst the staff are very attentive it’s not quite the normal feel of a Sofitel. It is however not at its best right now as several renovations are underway so no pool and a section of the outdoor area is closed off. Wine knowledge of staff is lacking and some local wines on offer are not good at all. However they arranged great drivers and tour guide for us. So it was a mixed bag. Make sure you are ready for the pre-authorisation which is quite large 350 - 750 USD when rooms are already paid for and that takes weeks to clear from your credit card… I’m still waiting more than 2 weeks later.

Bonjour Value Guest, First of all thank you for your nice comment! The whole Sofitel Cairo Nile El Gezirah team as well as the hotel management will be looking forward to your next visit. Allow me to sincerely apologize to your goodself for failing to meet your expectations with regard to some points of your stay, whilst at the same time I thank you for taking the time to bring this issue to our attention. I do hope that we will have the opportunity once again to serve you in the very near future. Cordially; Iman El Gabaly Guest Experience Manager

Perfect stay!

Tripadvisor 评级 5.0/5

andersonc347 Solo travel - 经 TripAdvisor 认证的评论

My experience in Sofitel Nile El Gezirah was awesome. Everything was perfect. At the Check-in, Natalie and Yasmin were very friendly and helpful, making it easy as I was very tired from the long trip. The room was also perfect, very clean, huge anda had a a lovely view from the Nile. There were gym and pool which were awesome too! The hotel itself is marvelous. The staff were great! I really enjoyed it and hope to come back soon!

Dear Esteemed Guest, I would like to thank you most sincerely for sharing your thoughts of Sofitel Cairo Nile El Gezirah with others guests’ on the Tripadvisor. Your feedback will be influential in improving your experience on your next stay. We are glad to hear you fully enjoyed your experience at Sofitel Cairo-El Gezirah. It is always a great pleasure to receive such compliments, as it truly serves as a motivational factor in striving to achieve excellence. I do hope that we will have the opportunity once again to serve you in the very near future. Cordially; Iman El Gabaly Guest Experience Manager

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其他网络用户评价我们的酒店

  • 1,232 评论 9.5/10 位置
  • 1,530 评论 8/10 房间
  • 3,482 评论 9.3/10 服务
  • 9 评论 9.5/10 上网
  • 1,108 评论 9.1/10 食物
  • 766 评论 9.5/10 早餐
  • 357 评论 8.1/10 清洁度
  • 314 评论 4.7/10 舒适度

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