索菲特开罗尼罗河格吉拉岛酒店 5 星

客户意见评级 (ALL 评级) 4.5/5 865 评论

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描述

酒店其他优惠

  • 位于开罗市中心,可轻松抵达首都的主要地标建筑

  • 所有房间和套房均带阳台,可欣赏到尼罗河景观,配有高级酒店用品

  • 酒店内设有可俯瞰尼罗河美景的无边际泳池,还可享受放松身心的索菲特水疗中心

  • 位于 16 层的 Millésime 俱乐部以及毗邻尼罗河长廊的 6 间餐厅

  • 举办会议及活动的首选地点,配备顶尖技术

我们的客房

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酒店位置

索菲特开罗尼罗河格吉拉岛酒店

3 El Thawra Council St Zamalek, Po Box 732 El Orman Giza, Po Box 732 El Orman Giza
11518 开罗
埃及

GPS:30.038811, 31.22426

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 不允许携带宠物
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.5/5  865 评论

TripAdvisor 评级  4.5/5  4,420 评论

卓越奖 2023

Perfect stay as usual

Tripadvisor 评级 5.0/5

Yasser F 商务住宿 - 经 TripAdvisor 认证的评论

It is my 25th times over there every time and as usual perfect smiley service all the stuff are amazing starting from the bell man team and the great reception team as well as the room service and food and beverage team everyone are amazing room are very clean as usual amazing view and and and

Unorganized and unfriendly

Tripadvisor 评级 2.0/5

Hamil B 经 TripAdvisor 认证的评论

Room was not ready when I arrived after a 8 hour overnight flight. Then they tried to charge me for 4 beers that they claimed my mother drank from the bar fridge (and she doesn’t drink alchohol). Receptionist wasn’t friendly. They also charged me for breakfast which was already included in my packaged. Overall they highly disorganized

Dear Valued Guest, First of all thank you for taking the time to share your experience following your recent stay at Sofitel Cairo Nile El Gezirah, our team as well as the hotel management will be looking forward to your next visit. On the other hand, we would like to acknowledge the few points of your stay that did not fully meet your expectations and they will be shared with our teams for immediate improvement and resolution, as we continuously strive to deliver the highest quality service. We look forward to welcoming you back soon and create many more Magnifique memories for you. Sincerely, Iman El Gabaly Guest Experience Manager

Excellent stay

Tripadvisor 评级 5.0/5

Pamela C 经 TripAdvisor 认证的评论

Beautiful hotel, great service and good location. I was between trips, from safari in Tanzania to seeing Egypt's amazing sites. The Sofitel was a welcome respite in Cairo; this was my first visit to Cairo. Staff was friendly and helpful, the hotel is beautiful and the food is very good. Try to get a south facing room; the pyramids loom!

Dear Valued Guest, Thank you for your nice comments, assuring you that for your next visit we will make sure that will keep up to your expectations. Rest assured that we have shared your nice comment with the hotel’s Heartist for them to know that hard work pays off. Sofitel Cairo- El Gezirah team as well as the hotel management will be looking forward to your next visit. Cordially, Iman El Gabaly Guest Experience Manager

Great Hotel

Tripadvisor 评级 5.0/5

Ahmed O 经 TripAdvisor 认证的评论

Beautiful hotel, great service all around the hotel is clean and beautiful all around, the people very welcoming and helpful, made a new friend Mahmoud ElMasry, helped me with things all around and didn’t do anything without there being a smile on his face.

Dear Valued Guest, It was our pleasure having the chance to have you with us. We are glad to hear you fully enjoyed your experience at the hotel. It is always a great pleasure to receive such high ratings from our distinguished guests, as it truly serves as a motivational factor in striving to achieve excellence. Thank you for making Sofitel Cairo Nile El Gezirah your choice. We look forward to welcome you back soon! Magnifique Regards, Iman El Gabaly Guest Experience Manager

City break in Cairo

Tripadvisor 评级 5.0/5

GrandTour58718232138 经 TripAdvisor 认证的评论

Went to the hotel for a weekend city break. We have been several Times before, and this trip met all of our expectations and more. Staff were friendly, accommodating and attentive, we had Mahmoud Elmsry providing room service and he did so with a smile and charm, whilst ensuring that we had everything we could want for our stay. I recommend this hotel regularly to anyone planning on staying in Cairo, and I will continue to do so thanks to the service of staff like Mahmoud.

Dear Valued Guest, It was our pleasure having the chance to have you with us. We are glad to know that you rated the hotel high, we all look forward to be of service to you once again at Sofitel Cairo Nile El Gezirah. Thank you for making Sofitel Cairo Nile El Gezirah your choice. We look forward to welcome you back soon! Sincerely yours, Iman El Gabaly Guest Experience Manager

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其他网络用户评价我们的酒店

  • 1,231 评论 9.5/10 位置
  • 1,532 评论 7.9/10 房间
  • 3,428 评论 9.2/10 服务
  • 9 评论 9.5/10 上网
  • 1,076 评论 9/10 食物
  • 768 评论 9.5/10 早餐
  • 355 评论 7.9/10 清洁度
  • 319 评论 4.6/10 舒适度

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