索菲特阿加迪尔海洋温泉酒店 5 星

客户意见评级 (ALL 评级) 4.5/5 405 评论

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索菲特阿加迪尔海洋温泉酒店 - Image 1
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Baie des Palmiers, Cité Founty P5, Secteur touristique, 80010 阿加迪尔, 摩洛哥

描述

酒店其他优惠

  • 可俯瞰大海和私家海滩

  • 海洋疗养会所：长期和短期护理服务，包括纤体

  • 还提供：Iyashi Dome、Watermass 以及 Thalassa Sea & Skin 产品

  • 提供停车场和免费无线网络

  • 每日养生项目：瑜伽、交叉训练和健身拳击

我们的客房

酒店位置

索菲特阿加迪尔海洋温泉酒店

Baie des Palmiers, Cité Founty P5, Secteur touristique
80010 阿加迪尔
摩洛哥

GPS:30.3927, -9.597191

电话
传真 +212 5283-88001

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 穿梭巴士
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.5/5  405 评论

TripAdvisor 评级  4.5/5  3,648 评论

Good but could have been better

Tripadvisor 评级 4.0/5

Avaa661 经 TripAdvisor 认证的评论

The hotel property is beautiful and the staff is really polite. However, the service is not 5 star always. The driver who picked me up did not look like a chauffeur from a 5star hotel and his merc van had lots of scraps and dent. He also did not turn on the air con and rolled down the windows (which I did not want as the wind and dust kept blowing in). When requested to close the windows and switch-on air con. He just told me to “wait”. He had two almost collisions, and drove a bit like a manic. I would have expected better from the hotel arranged pick-up. It was MAR 400 ride and definitely not worth it. The reception and concierge staff on arrival was extremely polite and helpful. I had requested an early check-in. I was told the room would be ready in 30 mins (no issues) but it took 2 hours (which was really frustrating). I decided to go get lunch. The hostess at the beach restaurant was really polite. However, the waiter never arrived to take the order. Eventually I got access to my room and left. The room service and laundry staff is very polite but I am not sure that they fully understand what I am saying, and that can sometimes lead to quite funny situations like two orders for lunch. However, the staff is always quick to fix the issue. Polite and always follow-up. The property does not have any lifts and going up/down the stairs can be annoying at the end of a long day or in heels. AC is an issue and requires a lot of persistence to resolve.

Great experience in Agadir.

Tripadvisor 评级 4.0/5

Linda F 经 TripAdvisor 认证的评论

My husband and I have just spent one week at Sofitel. Agadir. The hotel was beautiful with lovely gardens deserving a particular mention. Personnel went above and beyond to please. Hichan, Rashid and Lahoucine deserve a special mention for their great table service. Fatima also kept our room so well cleaned. However everyone was extremely helpful.

Lovely time, good staff, could do better

Tripadvisor 评级 4.0/5

seacon 经 TripAdvisor 认证的评论

Stayed with family start April. Lovely hotel with good facilities. Had an issue with air con in suite but was sorted when moved room. Staff did all they could to remedy. Restaurant staff were great, Lahoucine looked after us each morning at breakfast and his language skills were excellent. Food is quite expensive but lots of choice and big portion size. Hotel situation is at end of promenade so need to walk to other restaurants but not so far. It was a lovely walk in the evenings. Beautiful beach with private area for hotel guests.

Paying 5 star prices for 1 star service

Tripadvisor 评级 1.0/5

Gavin W 经 TripAdvisor 认证的评论

Don't recommend staying here, so many better hotels nearby for half the price and presumably better service. Staff are the rudest I've ever experienced, borderline hostile towards guests. Some examples of the bad service: - We have not received any response from various emails both before and after our stay - Generally, minor requests were treated as major inconveniences - We were served breakfast by someone wearing airpods. Staff always scrolling on phones and very inattentive - One staff member literally rolled his eyes when I asked for more coffee one morning It's also very costly. Food was extremely overpriced and nothing special. Buffet or tapas were the only dinner options, strange for a 5 star "resort". You can't use the indoor pool and spa without paying an additional entry cost per day (30 quid). The airport collection is twice the price of a taxi. It was a shame because the rooms and setting were great, clean and the hotel has a really nice pool area. Our experience was tarnished by the above.

Overall, we had a great time in this hotel we will definitely come backOverall, we had a great time in this hotel ⭐️⭐️⭐️⭐️⭐️👍🏻

Tripadvisor 评级 5.0/5

Alan D 家庭住宿 - 经 TripAdvisor 认证的评论

Staffs in the Sofitel, hotel, five star all are very good and very welcoming, all of them specially: Rabab , Muhamed , Muhamed ,mariam , Fatima Hussain,sabah, rashid,khadeja, Abida. They were very helpful multi language speaking. And, always respectful, made us very welcome. It’s a place we will definitely come back. Alan dilshad

Dear Guest, Thank you so much for taking the time to rate our hotel. Your feedback is highly valued. Best regards, Guest Relation Team

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其他网络用户评价我们的酒店

  • 278 评论 9.1/10 位置
  • 434 评论 6.7/10 房间
  • 908 评论 8.5/10 服务
  • 173 评论 8.9/10 游泳池
  • 171 评论 6.2/10 清洁度
  • 145 评论 9.6/10 沙滩
  • 127 评论 8.4/10 早餐
  • 91 评论 3/10 性价比

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