萨尔瓦多里约沃麦欧美居酒店 4 星

客户意见评级 (ALL 评级) 4.5/5 2,766 评论

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描述

酒店其他优惠

  • 酒店允许携带宠物入住,欢迎携带小型宠物。需要预订和付费。

  • 9 岁以下儿童可免费与父母同住(可加床)。

  • 设在酒店大堂的旅行社可为您提供整个地区的旅游服务。

  • 酒店位于萨尔瓦多,设有无边际泳池和儿童泳池。

  • 活动大厅可以容纳 300 人,还设有用于举办小型会议的会议室。

我们的客房

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酒店位置

萨尔瓦多里约沃麦欧美居酒店

Rua Fonte do Boi 215, Rio Vermelho
41940360 萨尔瓦多
巴西

GPS:-13.01486, -38.48493

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

RESTAURANTE CASARAO

Breakfast: 6.30am to 10am; lunch: midday to 3.30 pm; dinner: 7pm to 11pm

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.5/5  2,766 评论

TripAdvisor 评级  4.0/5  2,971 评论

An excellent return visit!

Tripadvisor 评级 5.0/5

HowardT547 商务住宿 - 经 TripAdvisor 认证的评论

The Mercure Rio Vermelho is in an excellent location next to the ocean! A fantastic infinity pool with an amazing view! This is what we expected when visiting Salvador, Bahia, Brazil. I made my first visit to this very hotel nine years ago, and I found it to be excellent then and excellent now. Our room was very clean and comfortable with a lovely view of the ocean. Best part, the window opens slightly so we could hear the crashing surf! Perfectly tranquil for a good night's sleep! The pool bar was well stocked and the bartender was attentive. Breakfast was amazing with everything you can think of. We were warmly greeted by the front desk staff. Jessica was an excellent host! Very courteous and professional, she managed every detail of our stay exceptionally well. Both Jessica & Vinicius speak English & Portuguese which made us very pleased! We look forward to returning!

Dear Mr. Howard, We very much appreciate your comments regarding your stay at the Mercure Salvador Rio Vermelho. Thank you very much for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Nice regards, Team Mercure Rio Vermelho

Staff makes the whole experience amazing

Tripadvisor 评级 5.0/5

Projetoanne 家庭住宿 - 经 TripAdvisor 认证的评论

Everything was great! The staff are the star of this hotel and a boost in our whole experience. We got a sea view room and the view is really stunning! Shout out to Ms Linda, the person who makes our amazing fresh fruit juice every morning. She is FANTASTIC. She os the perfect example of a baiano with all her good vibes and morning smiles. Love it!

Dear Ms. Anne Thank you for taking the time to tell us about your experience at the Mercure Salvador Rio Vermelho. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Best regards, Team Mercure Salvador Rio Vermelho

Beautiful View of the Ocean from an infinity pool and Service Like no Other

Tripadvisor 评级 5.0/5

Vilma P 经 TripAdvisor 认证的评论

Very cozy and friendly hotel atmosphere..Service was professional, friendly and caring for all our needs. Travelled wih my husband on vacation. Room was cleanned everyday, room service was attentive to our requests, only the cleanliness of bathroom lacked attention. Air conditioning, being a beach front summer hotel, worked perfectly. Some of the employees went above and beyond their duties to help our staying feel like home. Mauricio at the poolbar and Gabriel - great friendly delicious tropical cocktails served. Carlos Jose at the main Hotel Restaurant did a fantastic job with a smile always. Barbara at the restaurante was exceptional. The receptionists always had a genuine friendliness way to make us happy to be back with a smile and what can we do for your staying be perfect? Trully we enjoyed once again be the guest at the facility. Will be back!

Dear Vilma We very much appreciate your comments regarding your stay at the Mercure Salvador Rio Vermelho. It is always a pleasure to receive positive feedback. I will share your comments with our team, mainly Maurício, Gabriel, Carlos and Barbara. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Team Mercure Rio Vermelho

Disappointing

Tripadvisor 评级 2.0/5

RFBoston Couples - 经 TripAdvisor 认证的评论

We stay here on a regular basis and in fact I've written a previous review about this hotel. Although the hotel is a no smoking property, guests were smoking daily on our floor. After repeated complaints, we just gave up. Management took no action whatsoever with the exception of one time spraying room freshener on our floor to mask the smoke smell. Additionally, there was a significant water leak in the hallway on our floor one night. There was no attempt to move guests and deep clean the carpet and the resulting mold and mildew was horrible. Luckily this happened the day before we departed and didn't have to endure this for more than 24 hours. The lack of communication, action and indifference by management was unacceptable. The only bright spot are the employees throughout the property in all departments.

Dear RFboston, First of all I want to thank you for the feedback, it is very important for us to know where we are failing or the points we have to improve. We are sorry to hear about the cigarette smell on your floor. In fact, smoking is not allowed in the apartments, we communicate these rules to other guests and they are not always respected. Regarding the water infiltration, we are carrying out reforms throughout the hotel so that situations such as these do not happen again. We hope to provide you with better service in the next opportunity. Regards from, Mercure Rio Vermelhos Team

Terrible Hotel

Tripadvisor 评级 1.0/5

HWaus 家庭住宿 - 经 TripAdvisor 认证的评论

Hotel is old and it is falling apart, from the faced to the service. Bathroom needs deeply cleaning and repairs urgently. It is disgustingly! Felt hotel does not offer level of comfort and service they charge for. Be honest and don’t overcharge for something you cannot offer.

Dear Henry, Hope you are well! First of all, thank you for telling us about your experience at Mercure Rio Vermelho, it is always very important for us to know the sensitivities in order to continue doing our best to maintain the quality in our hotel. We are sorry that your experience did not meet your expectations. Since the beginning of this year, we have been conducting significant structural and asset maintenance throughout the hotel. We thank you for sharing your concerns with us, and hope you will give us the opportunity to better serve you in the near future. With my best regards, Luana Pacheco Equipe Mercure Salvador

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其他网络用户评价我们的酒店

  • 728 评论 9.4/10 位置
  • 1,234 评论 6.8/10 房间
  • 1,228 评论 8/10 服务
  • 48 评论 4/10 上网
  • 755 评论 8.7/10 早餐
  • 477 评论 8.5/10 游泳池
  • 396 评论 5.2/10 清洁度
  • 295 评论 5.7/10 氛围

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