维也纳城市多瑙诺富特套房酒店 4 星

客户意见评级 (ALL 评级) 4.5/5 1,022 评论

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Radingerstrasse 2, 1020 维也纳, 奥地利

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酒店其他优惠

  • 宽敞的套房（30 平方米）

  • 在安静的露台上享用早餐，俯瞰清幽的美景

  • 不超过 16 岁的儿童可免费与父母同住一间客房

  • 可乘坐地铁前往市中心，步行即可到达普拉特游乐场

  • 美食阁酒吧全天 24 小时营业

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酒店位置

维也纳城市多瑙诺富特套房酒店

Radingerstrasse 2
1020 维也纳
奥地利

GPS:48.224321, 16.398868

电话
传真 +43 1 24588188

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酒店内
  • 停车
  • 欢迎宠物
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 100% 无烟酒店

BAR

极为舒适的座椅，将让您的心灵在五大洲上遨游。有极为丰富的，超过 65 种类型的饮品可供您选择，足以填补您旅游日记上的空白。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.5/5  1,022 评论

TripAdvisor 评级  4.0/5  2,129 评论

卓越奖 2023

Spacious modern rooms but underwhelming staff and food

Tripadvisor 评级 3.0/5

SK1212000 商务住宿 - 经 TripAdvisor 认证的评论

flabbergasted by this place and doubt i will ever return. First, just as i arrived all the elevators went out of commission and assigned a room on the 7th floor. No proper update provided on when they would be fixed and went from in the next hour to later that night to now it’s next week! LOL. Happy to get some more daily steps in but the apathy from the staff is frustrating. No effort made to accommodate guests in any way. And really? a supposed 4 star hotel in the center of vienna with 9 floors can’t have a working elevator for more than a week? Looks like they also had a cable and phone outage (or may be i am the only one that flagged, i don’t know) and when i mentioned to the front desk twice, they didn’t know why or do anything about it 🤷‍♂️ But front desk agent offered free breakfast for the last three days of my stay when i mentioned things were still not working the following day. The phone still doesn’t work and also no instructions anywhere on how to reach the front desk or any other part of the hotel. Next, quite the underwhelming breakfast. fairly small selection which is fine but stale croissants and rolls are certianly a let down when visiting Austria :( Lastly, is it normal for a 4 star international hotel chain in Vienna to have just BBC news as the only english speaking TV channel available but 8 Arabic channels across news, sports, entertainment?

Location couldn’t be better. Great rooms

Tripadvisor 评级 5.0/5

FilipposCy 家庭住宿 - 经 TripAdvisor 认证的评论

Location couldn’t be better. It was near the metro station on the red line, with an amazing connection to all important sites in the centre and beyond. Rooms were very comfortable and clean when we first walked in, but during our 5 days stay the in between cleaning was not the best.

Great place and excellent hospitality

Tripadvisor 评级 5.0/5

Rajeevkeswani 经 TripAdvisor 认证的评论

Excellent place to stay with family in Vienna. U1 just a stroll away, spacious suites with an elegant kitchenette which is a big plus when travelling with family. Very courteous and polite staff, impeccable housekeeping, quiet neighbourhood, spar and Billa right across, and much more. I have booked for six nights and this is my third day at this property. Would surely stay here for my next visit and strongly recommend to all family travellers.

Dear Guest, Thank you for this review of your recent stay. It is wonderful to learn that you found our place excellent for a family stay and that the proximity to the U1 metro added convenience to your visit. We're glad that the spaciousness of our suites, along with the well-appointed kitchenette, met your travel needs effectively. Our team takes great pride in delivering outstanding service, and your acknowledgment of their courteous and polite demeanor is much appreciated. We also strive to maintain a high standard of cleanliness, so your praise of our housekeeping team is especially gratifying. Guests often tell us how much they value the serene atmosphere of our neighborhood, as well as the nearby shopping options like Spar and Billa, and it's pleasing to hear that these aspects contributed positively to your experience. Your strong recommendation to other family travelers is the best compliment we could hope for. At Novotel Suites Wien City Donau, guest satisfaction is our utmost priority, and knowing you're considering us for future stays reinforces our commitment to excellence. We look forward to welcoming you back. Kind regards, Markus Koller, Cluster General Manager

AVOID THIS HOTEL AT ALL COSTS

Tripadvisor 评级 1.0/5

Shashank G 经 TripAdvisor 认证的评论

AVOID THIS HOTEL AT ALL COSTS: A Dantean Inferno Disguised as Hospitality If you're looking for a relaxing getaway, look elsewhere. This hotel is a nightmare disguised as a hospitality establishment. My stay was a masterclass in misery, thanks to a broken air conditioner and a front desk staff with the warmth of a glacier. Room of Fire: The advertised "climate-controlled comfort" was a cruel joke. The in-room thermostat was a decorative relic, with no effect on the temperature. I spent the night sweating like a gladiator in a sauna, tossing between thin sheets and a lumpy pillow. Complaining to the front desk was like talking to a brick wall. Their response was to open the window which was so unsafe. A Final Word: Unless you enjoy resembling a shriveled prune or relish being treated with the respect of a houseplant, avoid this hotel like the plague. There are better places to spend your hard-earned money (and sweat it all out). Rating: 0 out of 5 stars. Would rather sleep in a cardboard box. P.S. If you're the manager reading this, a word of advice: Train your staff and fix your air conditioners. Discomfort and apathy are a terrible combination for a hotel.

Dear Shashank, Thank you for the time taken to share your feedback with us. We are truly disheartened to hear that we are obviously not according to your personal taste and expectations. Our aim is to provide a comfortable and enjoyable experience for all our guests, and it saddens us to learn that we are unable to do so in your case. Regarding the climate control in your suite, we regret to hear that the air conditioning did not function due to reasons beyond our influence. While our team is trained to perform well in various fields, I am afraid that being a HVAC engineer is none of them. Unfortunately a technical breakdown can occur even all possible preventive maintenances and regular checks on the system are done and well documented. In such exceptional cases we do depend on the help of external experts in charge of the system. I am sure you do understand that they are doing their utmost to address the situation asap - yet an immediate fix is not always possible. If you could share a bit more details about your concerns about the safety of our windows which can be tilted instead of fully opened, I would be deeply grateful. We take all feedback seriously and continuously strive to improve our services. We value your comments as they assist us in our ongoing efforts to enhance our guest's experience. Our dedicated team is always on hand to assist our guests and ensure their comfort, and we apologize if we fell short of demonstrating this during your visit. I do hope that you will find some alternative accommodation to better fit your expectations in the future. Kind regards, Markus Koller, Cluster General Manager

Novotel Suites Wien City Donau honest review

Tripadvisor 评级 5.0/5

Vlad H 经 TripAdvisor 认证的评论

I started going there since last year and I go there 2 times per year. The hotel is alright, nothing too special. Last year I stayed in a smaller room but this year I stayed in a bigger room. In the bigger room there were 2 beds, 1 toilet and 1 bathroom. There was a bathtub and a shower. There was also a big mirror in the bathroom. The bathroom had some unusual doors but it was alright. There was a mini vault in the room as well. We had a big table with 4 chairs. We had 8 outlets which was very good because we had 2 laptops, 3 iPads and 4 phones. The area was very nice, you could get fast to the metro station. The breakfast was very good though it could had more stuff and more desserts since it only had one. It had some good juices but my favourite one was the Sour Cherry one. They were prepared and ready for anything. You had a phone in the room and you could get to the bathroom easily at night. I loved it and whenever I go in Vienna this is the first hotel I think of going. It has some good prices as well.

Dear Guest, Thanks for this review of your stay. We're thrilled to hear you found our location convenient for accessing the metro station and that our breakfast selection, particularly the Sour Cherry juice, was to your liking. It's also great to know that the ample outlets in our suites met your technological needs. We appreciate your feedback on our breakfast variety and will certainly consider your comments as we strive to enhance our offerings. While our rooms are designed to provide comfort and security, we regret if any aspect did not meet your expectations. Please be assured that our team is dedicated to providing a high standard of service and accommodation. We hope to see you again on your next visit to Vienna. With very best wishes, Markus Koller, Cluster General Manager

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其他网络用户评价我们的酒店

  • 1,268 评论 9.2/10 位置
  • 1,546 评论 8.6/10 房间
  • 935 评论 7.8/10 服务
  • 28 评论 8.2/10 上网
  • 1,012 评论 8.6/10 舒适度
  • 745 评论 7.1/10 早餐
  • 692 评论 8.4/10 清洁度
  • 281 评论 5.4/10 性价比

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