巴塞罗那科尔内亚诺富特酒店 4 星

客户意见评级 (ALL 评级) 4.3/5 1,116 评论

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描述

安心悦界(ALLSAFE)认可酒店

酒店其他优惠

  • 酒店获得了 SGS 的“安心悦界”认证。提供免费的远程医疗援助服务。

  • 距巴塞罗那-埃尔普拉特机场 8 公里(5 英里)

  • 泳池和露台旁是宁静的花园区,设有游乐公园和休闲区

  • 在 Binomio 餐厅享受 ExtraorBinaria 体验。

  • 从加泰罗尼亚广场站乘地铁只需 15 分钟

我们的客房

酒店位置

巴塞罗那科尔内亚诺富特酒店

Avinguda del Maresme 78, Ronda De Dalt exit 15, HB004163
08940 科尔内亚迪莱布雷格
西班牙

GPS:41.351787, 2.09047

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

Binomio

Binomio 不是一家餐厅,而是一份体验。我们将烧烤美食、鸡尾酒和环境完美融合在一起。Binomio 适合各种口味、年龄和条件的人与朋友/家人一起享用。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.3/5  1,116 评论

TripAdvisor 评级  4.0/5  1,658 评论

Don’t bother

Tripadvisor 评级 2.0/5

benaw83 经 TripAdvisor 认证的评论

This. Isn’t Novotel quality, this is an Ibis hotel at best! I didn’t mind being further out from the city to save some money, but despite that, the hotel lacks quality despite the price paid. The aircon hardly worked, two paper cups with no spoons and instant coffee only. The shower leaked on the floor soaking the bathroom, you can hear everyone in the other rooms, the internet is slow, and the breakfast is impossible - I gave up as the staff couldn’t speak English and couldn’t find a free table to sit at. Avoid and just pay to stay at an Ibis as it’s the same.

Close to airport and cruise terminal

Tripadvisor 评级 5.0/5

Helen84Essex 经 TripAdvisor 认证的评论

Stayed for 1 night before our cruise. Really conveniently located, close to both the airport and the cruise terminal. Beds were comfy and room very clean. Breakfast was good, although busy. Nice touch with the games facilities and pool to keep the kids entertained.

Shower is badly designed. Needs fixing immediately.

Tripadvisor 评级 4.0/5

930jovitas 经 TripAdvisor 认证的评论

Nicely renovated lobby and restaurant, with efficient check-in service. Close to the airport and intercity train (not Metro) direct to Barcelona city center. Still, it takes about 45mins from hotel to city center (walk + train change etc). The only reason why I am providing a review is that the shower is very badly designed. The glass door only opens inwards into the shower bed, and one must be a child to be able to squeeze into a 10 cm corner, close the door and shower. My husband gave up and decided to shower with the door open - inevitably resulting in a wet bathroom (and the need to wipe up after each shower). The hotel should expeditiously fix this problem. It feels like the bathrooms are in a state of work-in-progress: sink is old and scratched, toilet doesn't flush well... I am an accor member and loyally stayed in accor hotels around the world. This is by far the worst bathroom I have encountered, and falls far short of accor standards (more so, since this is a 4 star chain).

Dear Jovitas, Thank you for taking the time to tell us about your experience at the Novotel Barcelona Cornella. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At {brand}, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

客户意见评级 5.0/5

Shi 朋友住宿 - 所有已确认评论

住得很舒服。我们到的晚了,一个男人接待了我们,他似乎在摩洛哥有很多经验,语言不是障碍。与西班牙中文翻译一起,他用富有感染力的微笑回答了我们所有的问题。早餐很好,虽然补充得不是很快。

尊敬的 Juh S.: 感谢惠赐有关下榻 Novotel Barcelona Cornella 的宝贵意见。听到您对我们工作的肯定,十分开心。 我会将您的意见与我们的团队一起分享。一直以来,我们坚持不懈地提升服务质量,我相信这个反馈将给我们所有的员工带来莫大的鼓舞。 再次感谢您与我们分享您的体验,我们真诚地希望您的下一次光临会像前一次一样愉快。 谨启

Awful stay! Bed bugs!

Tripadvisor 评级 1.0/5

Emily J 经 TripAdvisor 认证的评论

Although the hotel itself is lovely and inviting and the staff were always pleasant and helpful, the rooms are awful! I never leave bad reviews but I cannot let this lie, Upon our stay us aswell as another family we’re bitten to death by bed bugs! (Confirmed by a doctor) one person is pregnant and has had to receive treatment from a GP due to the extent of the bites, the hotel claims they have “a certificate” after having the rooms apparently inspected but I know this isn’t the only review stating this issue? Maybe people are thinking it’s just basic mosquito or bug bites, when in fact it isn’t, They ignore your concerns and correspondence it took a 3rd party to get a response from them after many attempts to reach out! stop hiding behind make believe exterminators and sort what is clearly a massive issue within your hotel!!!!!! what was supposed to be a family break has turned into to coming home, receiving medical attention, spending weeks uncomfortable and having to fork out to get our cases, luggage and anything else we have come into contact with while there to clear up their massive disregard to basic hygiene and human comfort that could have crossed over, medical notes and photo evidence was provided but completely ignored and brushed under the carpet! you couldn’t pay me to stay at a place like this again

Dear Mrs Emily James, We are sincerely sorry to read your comment about your stay in our establishment, and especially to hear about your dissatisfaction with your experience with us. According to our data, the first notification we received about the facts you report in this comment occurred through Booking.com last September 27th from Mr. Robert James, 10 days after your departure, without providing any evidence and requesting a full refund. We immediately requested the presence of a pest detection company to check if there were any bedbugs in the room you had stayed in, without detecting any presence, issuing the certificate that was sent to you through Booking.com. Bugs are insects that are anywhere outdoors, and are carried by pigeons and other animals. These get attached to trousers or suitcases and reach interior spaces transported by people, they do not appear suddenly in linen or spaces. As a public space we have a permanent health control obligation in all our facilities, and when we have a statement like yours, it is vital for us to act as quickly as possible to verify it, as we have done in your case. It is not in our power to establish where or what insect has bitten you, our task is to find out if there are or have been bedbugs in the room you stayed in, and we have done so by means of this certificate. At Novotel Barcelona Cornellà we have not had any cases of infections or allergies caused by any element coming from the hotel itself, any conclusion that you may have been able to draw is not supported by any evidence. Please note that unless we made a mistake, our hotel has not received any communication from you apart from the refund request through Booking.com. Once again I would like to convey my regrets for the personal situation you report to us, and wish you all the best for your recovery. Yours, David Barrachina General Manager

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其他网络用户评价我们的酒店

  • 807 评论 8.1/10 位置
  • 1,215 评论 6.8/10 房间
  • 1,263 评论 8/10 服务
  • 23 评论 7.7/10 上网
  • 659 评论 8.7/10 早餐
  • 561 评论 8.8/10 氛围
  • 537 评论 7/10 清洁度

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