悉尼温特沃什索菲特酒店 5 星

客户意见评级 (ALL 评级) 4.2/5 8,206 评论

悉尼温特沃什索菲特酒店 - Image 1
悉尼温特沃什索菲特酒店 - Image 2
悉尼温特沃什索菲特酒店 - Image 3
悉尼温特沃什索菲特酒店 - Image 4

描述

酒店其他优惠

  • 位于悉尼中央商务区中心地带

  • 具有重大历史意义的建筑

  • 气派和高雅的象征

  • 独一无二的中央花园庭院

  • 适合 1,100 人的会议和活动场所

我们的客房

Take advantage of our Flight + Hotel offers

Discover

酒店位置

悉尼温特沃什索菲特酒店

61-101 Phillip Street, 61 101 Phillip Street
2000 悉尼
澳大利亚

GPS:-33.865166, 151.211548

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 穿梭巴士
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 会议室
  • 100% 无烟酒店
  • 客房服务

2 早餐

Begin your day with an indulgent buffet breakfast experience on Level 3 or in the comfort of your own room.

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.2/5  8,206 评论

TripAdvisor 评级  4.0/5  6,667 评论

Great Location

Tripadvisor 评级 4.0/5

Pam E 经 TripAdvisor 认证的评论

The room we had was tiny, more comparable to hotel rooms in Europe instead of Australia. However, it was comfortable, and the location was good. It was a rather steep walk from the hotel to Circular Quay but not very far. We were with a large tour group and had our farewell meal in the hotel restaurant. The servers treated us as if we were in a 5 star restaurant instead of a hotel with the breakfast buffet set up for the following morning. More style than substance, as we say. The food was delicious though.

Bonjour Pame, Thank you for sharing your experience at the Sofitel Sydney Wentworth. Your feedback helps us understand what aspects of your stay resonated with you and where we can continue to improve. We're glad to hear that overall you found your stay comfortable and enjoyable. I will certainly share your comments with our team and we look forward to your next visit! Kind Regards, Alley Prerana Guest Relations & Club Sofitel Luxury Manager

Family stay in Sydney

Tripadvisor 评级 4.0/5

Briarley O 家庭住宿 - 经 TripAdvisor 认证的评论

We stayed in a club junior suite 2 adults and 1 child. Having the lounge area is great when traveling with kids to have that extra space. Rooms are decorated very classic not overly modern. Having the club access was amazing breakfast, afternoon tea and evening drinks and canapés were so good to have. Close walk to circular quay and tram and train handy for sight seeing.

Bonjour Briarley, Thank you for taking the time to share your experience of your recent stay at the Sofitel Sydney Wentworth. Your feedback is incredibly valuable to us, and we genuinely appreciate your positive comments. We're delighted to hear that you enjoyed your recent visit and that our hotel's location added to your experience. We strive to provide our guests with a convenient and enjoyable stay, and it's wonderful to know that our efforts were appreciated. We are especially pleased that you found the benefits of our Club Lounge access to your liking. Providing exceptional service and amenities is always our goal, and we're thrilled to hear that we met your expectations with our delicious breakfast, afternoon tea, and evening drinks with canapés. Thank you once again for choosing to stay with us. We sincerely hope to have the pleasure of welcoming you and your family back for another memorable stay in the future. Kind Regards, Alley Prerana Guest Relations & Club Sofitel Luxury Manager

For everything they said “We are under renovation”

Tripadvisor 评级 2.0/5

Busto2013 Couples - 经 TripAdvisor 认证的评论

We spent two days in Sydney, choosing, within the Accor web site, the Sofitel Sydney Wentworth as it was located near the port. We had booked a Classic room with a king size bed. Once we arrived in the room, we encountered difficulty in closing the door. the wardrobe was very small, containing only two jackets and two shirts and, inside, there were two drawers and two small shelves with little space. The safe was broken. We went to the reception to communicate our disappointment and we spoke with the manager Louis, who, in an unprofessional way, told us that he had never received complaints of this type and that the rate paid was, for him, adequate to the room chosen, not being able to demand another type of room, considering that it was a 5-star hotel in the city center and under renovation.

Bonjour, Thank you for taking the time to tell us about your experience at the Sofitel Sydney Wentworth. I extend my sincere apologies for any shortcomings you may have encountered during your stay this time with us. I am sorry to hear of your disappointment with the room layout and size. I acknowledge that the Hotel may be showing a few signs of its age in various respects and within the boundaries given by the Hotel’s Heritage listing we are committed to the upkeep and maintenance of the Hotel, as well as the comfort and satisfaction of our guests. I am pleased to share with you that we have begun our refurbishment, and we hope we will have the pleasure of welcoming you back . Merci! Alley Prerana Guest Relation & Club Sofitel Luxury Manager

Very disappointed

Tripadvisor 评级 1.0/5

I1765MRM 家庭住宿 - 经 TripAdvisor 认证的评论

The hotel was under renovation and nobody informed us about it. The lifts were broken and we were eating our breakfast in a ballroom, which was very uncomfortable impersonal and third rate. Staff incredibly unresponsive didn’t return any calls, and the room service didn’t work at all.one day we returned to the hotel and we had to be led through all of the back alleyways in order to get us to our rooms. This was totally unacceptable and very, very disappointing experience.

Bonjour, Thank you for taking the time to tell us about your experience at the Sofitel Sydney Wentworth. I am truly heartbroken that you had a disappointing experience with us. During the time of your visit we have unfortunately suffered an technical issue with our guest lifts. Please allow me to express my most sincere apologies for this disruption, as this regrettably resulted in excessively long delays. I do understand your frustrations and the importance of having a reliable lift system. We appreciate you for your time, and it is our hope that you will give us the opportunity to serve you better in the near future. Kind Regards, Alley Prerana Guest Relations & Club Sofitel Luxury Manager

位置好,房间也大

客户意见评级 4.5/5

张. 商务住宿 - 所有已确认评论

距离悉尼歌剧院非常近,走过去就可以,房间很舒服

Bonjour Dong, We very much appreciate your feedback regarding your stay at the Sofitel Sydney Wentworth. It is always a pleasure to receive positive feedback. I will share your scores and comment with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope to welcome you back again. Kind Regards, Emil Baeckstroem Assistant Front Office Manager

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 1,756 评论 9.4/10 位置
  • 3,703 评论 6/10 房间
  • 4,025 评论 7.8/10 服务
  • 42 评论 6.7/10 上网
  • 1,498 评论 5/10 舒适度
  • 1,379 评论 3.8/10 设施
  • 956 评论 6.8/10 早餐
  • 938 评论 6.4/10 清洁度

支持方 Trustyou

我们在附近的其他酒店

我们位于 悉尼 的所有酒店