香港诺富特世纪酒店

客户意见评级 (ALL 评级) 4.3/5 1,502 评论

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描述

安心悦界(ALLSAFE)认可酒店

酒店其他优惠

  • 步行8分钟即可到达香港会议展览中心(HKCEC)

  • 步行5分鐘至灣仔地鐵站

  • 步行1分钟至中国签证申请服务中心

  • 位于市中心,靠近铜锣湾和香港主要购物中心

  • 6 间多功能厅,最多可容纳 500 位客人

我们的客房

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酒店位置

香港诺富特世纪酒店

谢斐道238号, 湾仔
香港
中国香港特别行政区

GPS:22.278836, 114.176504

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 穿梭巴士
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 酒吧
  • 会议室
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.3/5  1,502 评论

TripAdvisor 评级  4.0/5  4,046 评论

Great experience at the Novotel, lovely staff

Tripadvisor 评级 5.0/5

Viktor J 经 TripAdvisor 认证的评论

I stayed for a couple of nights at the Novotel Century in Hong Kong, and I had a great experience. Already from the check in, the staff was very helpful and kind, which made my stay much more pleasurable. The hotel is clean, has great breakfast and it's location is perfect to be able to explore Hong Kong, with many public transport options nearby. The hotel itself is great, but I think the staff and their helpfulness and kindness makes this hotel excelent. Looking forward to staying again!

Desolation!

Tripadvisor 评级 1.0/5

Cyrilmarcq 商务住宿 - 经 TripAdvisor 认证的评论

Such desolation! I have been a loyal client of this hotel for the past 15 years, but this visit will be my last. The rooms are getting old and were too noisy. The quality of service has declined and is no longer customer-oriented. There was no attention to detail—nothing. The quality of the breakfast has also deteriorated; the hotel now provides only industrial food, and the coffee is far from meeting expectations. When I visited the lounge, it was empty, yet all the tables were covered with food waste. No one cleaned up until I asked. It seems that there is no one in charge of this hotel, and the staff are like sailors navigating a boat without a captain.

Dear Cyril, Please accept our appreciation for taking the time to review your visit. We're truly sorry to hear that your recent stay didn't meet all the expectations. It's concerning to hear your comments about the room conditions and noise levels. We do carry out maintenance whenever necessary to keep our rooms up to date, however, we have acknowledged your feedback and will be actively working on finding a solution for improvements. Though our breakfast options are crafted to cater to diverse tastes with fresh ingredients, we apologize if it did not live up to your satisfaction on this occasion. Cleanliness in our common areas, such as the lounge, is one of our top priority and we will reinforce our efforts to ensure a pleasant experience for all guests. Our guest’s comfort and satisfaction are of utmost importance to us at all times, and we regret if this wasn't reflected in your experience. Please trust that we take our guests' feedback very seriously, and we assure you that we have passed your comments to the concerned departments for follow up of improvements immediately. We look forward to the chance to host you again for a more satisfying experience. Kind regards, Ohad Tiktinsky, General Manager

mid-range hotel, not tourist room rates

Tripadvisor 评级 5.0/5

Iris-Calif 经 TripAdvisor 认证的评论

Well-priced mid-range hotel in a decent neighborhood. This was not a tourist area, and that's why it wasn't so expensive. There are two subway stations (different lines) within walking distance. 7-11 across the street to buy bottled water. Clean and updated rooms that weren't tiny like some Hong Kong hotel rooms. Check in and out process was efficient. We were advised that we could drink the tap water if boiled, so that's what we did with the kettle that was in the room. Within a block you had bakeries, small cafes and drugstores. If you walked 15 minutes, you could get to Causeway Bay, which was a major shopping area. Be aware that the line of taxis parked outside the hotel are not available for general use. I hopped into one and found out these taxis only go to the airport. A family member went to the hotel lunch buffet and thought it was good and worth the price. I would stay at Novotel if I visited HK again.

Dear Guest, Thanks for reviewing your visit. We're delighted to hear that you found value in our well-priced accommodations and that our efficient check-in process contributed to a smooth experience. It's pleasing to learn that you appreciated the cleanliness and updates of our rooms, reflecting our 2017 refurbishment efforts. We're glad that our location served you well, with convenient access to local amenities and transport links such as the nearby MTR stations. However, we're sorry to hear about the confusion with the taxis; they are indeed primarily for airport transfers, but our team is always ready to assist with alternative transportation needs. Your positive remarks about our lunch buffet are much appreciated, and we're thrilled it was a highlight of your stay. We look forward to welcoming you back in future. Best regards, Ohad Tiktinsky, General Manager

位置好,前台服务比较好!很有秩序!

客户意见评级 4.0/5

Kez 家庭住宿 - 所有已确认评论

客房服务也不错,卫生清理好!

亲爱的宾客您好! 感谢您的信任,选择下榻我们酒店! 我们很高兴听到您对前台服务和客房服务的正面评价,这反映了我们团队的努力和承诺。您提到的“纸的矿泉水”也是我们为了可持续发展所做出的一部分努力,我们很高兴您能认可这一点。 再次感谢您的宝贵意见,期待您的再次光临,祝您生活愉快! 欧海德 总经理

位置好

客户意见评级 5.0/5

Carol 朋友住宿 - 所有已确认评论

去湾仔会展中心参加活动,选择诺富特,附近交通便利,去会展中心也很方便。晚上逛街可以坐叮叮车。

尊敬的宾客,您好! 感谢您对我们酒店的信赖与选择! 很高兴您对诺富特酒店的地理位置表示满意,确实,从酒店步行至湾仔会展中心只需8分钟,交通确实便利。晚上乘坐对面的叮叮车游览香港岛也是一大乐趣。 期待您再次光临Novotel Century Hong Kong,祝您生活愉快! 欧海德 总经理

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其他网络用户评价我们的酒店

  • 2,031 评论 9.5/10 位置
  • 1,919 评论 6.5/10 房间
  • 1,944 评论 8.7/10 服务
  • 33 评论 9.3/10 上网
  • 819 评论 4/10 舒适度
  • 811 评论 8.3/10 清洁度
  • 609 评论 8.3/10 早餐
  • 587 评论 8.2/10 食物

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