圣保罗莫埃马时代广场美居酒店 4 星

客户意见评级 (ALL 评级) 4.5/5 2,283 评论

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描述

安心悦界(ALLSAFE)认可酒店

酒店其他优惠

  • 位于圣保罗的一家允许携带宠物入住的酒店!允许携带体重不超过 15 公斤的狗和猫。

  • 适合行动不便人士入住的无障碍客房。

  • 位于圣保罗的一家家庭酒店!可入住 4 人。

  • 距离 Lilac 线的莫埃马地铁站不到 100 米。

  • 一家位于圣保罗、带停车场(收费)的酒店。

我们的客房

酒店位置

圣保罗莫埃马时代广场美居酒店

Avenida dos Jamaris, 100, Moema
04078-000 圣保罗
巴西

GPS:-23.60528, -46.66158

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 欢迎宠物
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 早餐
  • 酒吧
  • 会议室
  • 客房服务

DELL'ARTE RISTORANTE

莫埃马的典型意大利街区中的理想选择,拥有温馨的环境、专享区域以及酒窖中的绝佳备选方案。早餐、午餐和晚餐(自助餐或菜单零点)。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.5/5  2,283 评论

TripAdvisor 评级  4.0/5  619 评论

卓越奖 2023

Special Thank you

Tripadvisor 评级 5.0/5

428bertom 经 TripAdvisor 认证的评论

I would like to thank the Soraya and Joyce for making our stay the most incredible. It was our wedding weekend and they couldn't have been any better. These two deserve great praise for their kindness and attention. The hotel is in a great location and the breakfast Buffett was good ( please consider eggs to order). Thank you to everyone for making our weekend great.

Dear 428bertom, Thank you very much for your comments. We are glad to receive this from you. Soraya and Joyce loved to do the surprise for you. Both are happy for you. Regards, Renata Mendes Customer Experience Coordinator

Not even one bottle of water for free

Tripadvisor 评级 4.0/5

BrazilACA 商务住宿 - 经 TripAdvisor 认证的评论

Not a bad option for the price and very close to my office. The room is good and spacious. The bathroom is very small. The worst part is that there was not one bottle of water for free, all paid for – I have seen worst hotels offer a complimentary water bottle. Their breakfast is ok and reception is always busy.

Dear BRAZILACA Thanks for sharing your experience at the Mercure Hotel SP Moema Times Square. We're sorry we have not exceeded your all expectations during your stay. Please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We would like to inform you, we have complimentary water available at reception; however, we do not yet include complimentary water in all room categories; only in the privilege room which, in addition to the minibar with paid items, have a drinks package available which includes water, soft drinks and juice. On your next stay, we hope you enjoy this category so that we can serve you in a way that suits you perfectly. Sincerely, Renata Mendes

Very good hotel

Tripadvisor 评级 5.0/5

amandita_klein Couples - 经 TripAdvisor 认证的评论

The hotel is located in a very friendly and convenient are. The staff is very helpful and polite. We had great days staying there. I want to say thank you in special for the receptionists: Brenda, Beatriz, Jessica and Patrícia. I recommend this hotel for couples and singles.

Amandita_klein, We appreciate your comments regarding your stay at the Mercure Sao Paulo Times Square Hotel. It is always a pleasure to receive feedback of our guests. We hope to see you soon. Regards, Renata Mendes

If your work or entertainment is internet dependent forget this hotel

Tripadvisor 评级 3.0/5

eogi 家庭住宿 - 经 TripAdvisor 认证的评论

Average hotel for this price range. It has the minimum sheets, towels, soap, and shampoo. Pillow with a deodorant smell from a previous guest. The elevator is small and in these covid times, I felt claustrophobic. Breakfast was not included but it seemed OK. The Internet is BAD. After reading previous customers' comments, I called the hotel about the state of the internet, and the employee guaranteed that they had recently upgraded it!! It is located in a nice area but there are other competing hotels nearby.

Dear eogi, Thank you for taking the time to tell us about your experience at the Mercure Sao Paulo Moema Times Square. I am sorry that your experience did not meet all your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Renata Mendes

Average hotel, without proper infrastructure

Tripadvisor 评级 1.0/5

K5963QEricardo 商务住宿 - 经 TripAdvisor 认证的评论

it is already upsetting to get to your hotel room at 11pm to find a clog toilet.. What is special about this hotel is that they will tell you to wait until to tomorrow to have it checked.... I am giving up on a 17 day stay at day 3... Accor platinum and never coming back!

Dear K5963QEricardo, Obrigada pela avaliação e pela oportunidade de esclarecimentos! Tivemos a informação que o senhor esteve em um apartamento fora de nossa administração; que estava com problemas quando voltou à noite e com isso levou à troca para um novo quarto; sendo esse pagando diária como os demais quartos. Esperamos futuramente receber o senhor como nosso hóspede e receber os beneficios All como um associado da nossa rede. Atenciosamente, Renata Mendes

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其他网络用户评价我们的酒店

  • 636 评论 9.6/10 位置
  • 981 评论 7.7/10 房间
  • 912 评论 8.1/10 服务
  • 127 评论 3.5/10 上网
  • 531 评论 7/10 舒适度
  • 458 评论 6.9/10 早餐
  • 379 评论 7.8/10 清洁度
  • 184 评论 6.4/10 食物

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