塞尔吉蓬图瓦兹中心美居酒店 4 星

客户意见评级 (ALL 评级) 4.0/5 645 评论

塞尔吉蓬图瓦兹中心美居酒店 - Image 1
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描述

安心悦界(ALLSAFE)认可酒店

酒店其他优惠

  • 本酒店已通过"安心悦界"认证

  • 空调房

  • 免费高速无线网络

  • 安全的地下停车场

  • 2 间宽敞的模块化会议室。共享办公空间

我们的客房

酒店位置

塞尔吉蓬图瓦兹中心美居酒店

3 Rue des Chênes Emeraude
95000 塞尔吉
法国

GPS:49.041012, 2.072875

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 轮椅可通行
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

ASTREE

Astrée 酒吧的环境令人身心愉悦,每天随时恭候您的光临。欢迎来品尝我们丰富的各种饮品和精选的优质美居葡萄酒。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.0/5  645 评论

TripAdvisor 评级  3.5/5  290 评论

Perfect

Tripadvisor 评级 5.0/5

DayTrip19559036078 Solo travel - 经 TripAdvisor 认证的评论

Mercure Pontoise Cergy offers a comfortable stay with its spacious rooms and modern amenities. The staff is friendly and accommodating, ensuring a pleasant experience. The hotel's location provides easy access to Cergy's attractions. However, some guests noted minor maintenance issues. Overall, a solid choice for a convenient and enjoyable stay.

Dear Guest, We very much appreciate your comments regarding your stay at the Hôtel Mercure Cergy-Pontoise Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, La direction

Pass on this hotel

Tripadvisor 评级 2.0/5

Sandra P 经 TripAdvisor 认证的评论

Ran down hotel, needs more than a few updates. No electric outlet in bathroom unless you want to shave. Beds are hard as a rock and pillows are flat. Breakfast was underwhelming. When I return to Cergy for business, I will NOT book this hotel again.

Dear Sandra, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Cergy-Pontoise Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Regarding the bathroom, you have a socket for shaving and if you want to plug in something else like the hair dryer, you have a special socket outside the bathroom. We are sorry to learn that the bedding did not meet your expectations, please note that it was recently changed according to Accor standards and references. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, La direction

Next time I will stay in this hotel

Tripadvisor 评级 5.0/5

193anabellec Couples - 经 TripAdvisor 认证的评论

The environment is quiet, the room is very clean, the service of hotel is very good.The shop mail and a lot of the restaurants nearby and the transportation is convenient. And the price is not expensive,take the train go to Paris only half hour

Monsieur, Nous vous remercions pour vos commentaires suite à votre séjour à l'Hôtel Mercure Cergy-Pontoise Centre. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs. La direction

Good hotel

Tripadvisor 评级 5.0/5

Ahmed H 经 TripAdvisor 认证的评论

The hotel staff were friendly and hospitable, always ready to assist me with my needs and concerns. The complimentary breakfast buffet was another highlight of my stay, with an array of dishes and beverages to choose from, catering to various dietary preferences.

Dear guest, We very much appreciate your comments regarding your stay at the Hôtel Mercure Cergy-Pontoise Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, La direction

Terrible staff and dirty room

Tripadvisor 评级 1.0/5

Happiness373471 商务住宿 - 经 TripAdvisor 认证的评论

I stayed at the Mercure hotel in Cergy for 1 month, I was waiting for my appartment to be ready. ALL the staff at the reception were super rude and I have never felt so bad at any hotel. BEAWARE, do NOT Go to this hotel. The staff goes to your room and browses through your stuff. There were other peoples hair in the all over the bathroom. But even though the room is dirty - the STAFF is so much worse. They talk to you so rude and even the head of the staff treats you like s***. When I left the hotel was the happiest day of my life, I never write a review but this time I just have to warn people.

Greta, We are sorry that you didn't like your stay with us. It is really unusual to receive comments like yours and especially regarding the staff. The manager of the student housing has reserved for 20 people. They all respected the general rules of the hotel except you. Despite this, we have remained very courteous to you. We are not an aparthotel, it is forbidden to cook in our rooms. You have degraded the room. It took us a week of intensive cleaning before putting it back on sale. We still have photos and videos of the state of your room during your stay. Even after your departure, you continued to have your purchases delivered to us. 3 weeks later, we have warned you that we will no longer accept your parcels. It seems you didn't like it … Anyway, we wish you all the best! Maouia

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其他网络用户评价我们的酒店

  • 123 评论 6/10 位置
  • 338 评论 5.5/10 房间
  • 287 评论 9.1/10 服务
  • 220 评论 5.2/10 舒适度
  • 115 评论 5.6/10 清洁度
  • 113 评论 6.6/10 早餐
  • 65 评论 3.1/10 氛围
  • 43 评论 4.9/10 食物

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