克拉科夫市西诺富特酒店 4 星

客户意见评级 (ALL 评级) 4.7/5 2,434 评论

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描述

安心悦界(ALLSAFE)认可酒店

酒店其他优惠

  • 室外停车场

  • 可根据客人的要求提供自行车

  • 从酒店步行即可到达市中心。

  • 免费高速无线上网

  • 电动汽车充电站

我们的客房

Take advantage of our Flight + Hotel offers

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酒店位置

克拉科夫市西诺富特酒店

ul. Armii Krajowej 11
30-150 克拉科夫
波兰

GPS:50.070207, 19.89738

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 欢迎宠物
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

NOVO SQUARE LOUNGE BAR

Discover a whole range of tastes in our Novo2 Restaurant. Savor excellent Polish and international cuisine. Open MIDDAY-11:00 PM

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.7/5  2,434 评论

TripAdvisor 评级  4.0/5  1,681 评论

卓越奖 2023

Staff brilliant

Tripadvisor 评级 4.0/5

clairetN2149ZS 经 TripAdvisor 认证的评论

In a good location 3km from Old town and 15 min taxi ride from the airport. Staff on reception were above and beyond. Breakfast had lots of choice and very delicious. Small gym and an indoor pool was a good addition. The rooms were clean spacious but the tv did not work, not that it mattered and I didn’t trouble anyone to fix it. Would recommend!

Dear ClairetN2149ZS, On behalf of whole team i would like to thank you for your time and review. I'm very happy that you liked our staff, breakfast and cleanliness. Moreover thank you for the information about the TV - Situation is solved well but for the future stay with us just feel free to contact with the reception. We are here for you and we give our best every day. To make your stay in our hotel a memorable one. With best regards, Witold Skałka Guest Experience Specialist

Lovely staff and hotel

Tripadvisor 评级 5.0/5

daftbat1987 Couples - 经 TripAdvisor 认证的评论

Stayed here for a weekend whilst visiting Krakow. Easy to get to with a quick taxi from the airport and in and out of the city. There were buses running past regulary. Room was lovely and spacious and cleaned. Free bottles of water and you could refill in the lobby with fresh cold water for the day. We even had a birthday gift for my partner whose birthday it was on arrival. We didn't eat at the hotel but enjoyed a drink at the bar one evening. Staff across the hotel were helpful and friendly at all times. Only downside is we couldn't use the pool as it was over run with families even late into the evening.

Dear Guest, Thank you for sharing your opinion with us about your stay at the Novotel Kraków City West hotel. Each comment is extremely valuable to us. We are very glad that we met your expectations and deserved a high rating. We hope that when you visit Krakow again, you will choose our hotel again. We strongly encourage you to do so and wish your next stay will be even better than the previous one. Best Regards, Anastasiia Adamska Guest Experience Specialist

Enjoy my stay in krakow

Tripadvisor 评级 4.0/5

jeromeY56 Friends getaway - 经 TripAdvisor 认证的评论

Good place to stay in krakow I stay 1 week in this hotel for 2023 European games with other judges of différents sports High quality level Big rooms and good service Not to far away from City center by bus ~20min Easiest in taxi or Uber for cheap price

Dear Guest, Thank you for such a positive review of your stay in our hotel! We are glad that you are satisfied with our services and the time spent with us was pleasant and enjoyable:) Yours sincerely, Anastasiia Adamska Guest Relations Specialist

Definitely not a VIP service for business

Tripadvisor 评级 2.0/5

MarioJoao 商务住宿 - 经 TripAdvisor 认证的评论

Didn’t check my boxes for a business trip and it doesn’t worth what I’ve paid. Very disappointing welcome service, staff not so nice, restaurant was very poor, tv service is horrible, bed and working facilities. I don’t understand why the rate is so expensive…

Dear Mario, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Anastasiia Adamska Guest Experience Specialist

Comfortable stay

Tripadvisor 评级 4.0/5

Maps273558 经 TripAdvisor 认证的评论

The Hotel was comfortable and central to everything. There is free wifi, swimming pool, fitness centre, Restaurant which serves nice breakfasts with plenty to choose from. Transport is in close proximity.

Dear Guest, Thank you very much for sharing your opinion with us, we hope that you will decide to visit us again in the future :) With best regards, Anastasiia Adamska Guest Experience Specialist

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其他网络用户评价我们的酒店

  • 525 评论 7.7/10 位置
  • 854 评论 7.7/10 房间
  • 857 评论 9.4/10 服务
  • 17 评论 7.6/10 上网
  • 660 评论 9.2/10 早餐
  • 327 评论 9/10 清洁度
  • 291 评论 7.4/10 设施
  • 226 评论 6.6/10 游泳池

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