爱丁堡中心诺富特酒店 4 星

客户意见评级 (ALL 评级) 4.4/5 3,394 评论

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描述

安心悦界(ALLSAFE)认可酒店

酒店其他优惠

  • 内部停车场

  • 位于爱丁堡市中心,可轻松到达格拉斯市场和爱丁堡城堡

  • 整个酒店覆盖免费无线网络。

  • 休闲风格的时尚餐厅和酒吧

我们的客房

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酒店位置

爱丁堡中心诺富特酒店

80 Lauriston Place, SCOTLAND
EH3 9DE 爱丁堡
英国

GPS:55.944912, -3.199603

抵达和交通

酒店服务

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酒店内
  • 游泳池
  • 停车
  • 欢迎宠物
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

RESTAURANT

在诺富特犒劳您的味蕾。在休闲环境中享用各式简单而正宗的当地和国际美食。无论您是想用餐还是小酌,我们的餐厅都为您提供只有诺富特酒店才有的上好美食或美酒。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.4/5  3,394 评论

TripAdvisor 评级  4.0/5  3,749 评论

Three day city break in Edinburgh enjoying every minute of it.

Tripadvisor 评级 5.0/5

Caroline H 经 TripAdvisor 认证的评论

Novotel hotel is in a great location to the Royal Mile and Castle.Staff were lovely all so friendly. Breakfast was great plenty to choose from. Rooms plenty big and bed so comfortable. Loved the Rituals products provided in the bathroom an added bonus.Will definitely return to this hotel.

Dear GUEST, Thank you for your feedback regarding your stay at Novotel. It is much appreciated and i am glad to read that you enjoyed your stay with us and with our staff who is doing their best to accommodate our guests, Your feedback will be shared with the team. Hope we will see you again. Neli Stoyanova Front office manager

Plenty of choice for breakfast but that's the best I can say about it.

Tripadvisor 评级 4.0/5

Troglodytestroglody 经 TripAdvisor 认证的评论

Very modern though oddly there was no way of controlling the heating (there was a note next to the 'thermostat' to this effect - altering it didn't make any difference) so we had to sleep with the window open. Breakfast buffet offered an excellent choice and the waffle maker was a novelty. A reasonable gluten-free offering and they made a cooked breakfast on request. Drinks from the coffee machine were average - and trying to get milk from the machine for the tea was awkward, requiring lots of button-pressing. Having experienced good breakfasts we decided to eat in one night of our stay. What a contrast! The only safe g/f option was the soup and the rest of the menu very unappealing. Maybe that's why the place was empty! One reason for choosing this hotel was the pool. We tried it once. No steam room (though I'm sure it was advertised), and a young couple 'carrying on' (to use a polite term), screeching with laughter in the middle of the pool, along with the eye-watering chlorine fumes in the jaccuzzi when it was running, drove us away. The changing room was tiny, no privacy, and in full view of the occupants of the giant sauna if the door to the pool was opened (or left open, as it was). So, I might return for the breakfast buffet but otherwise would look elsewhere.

Thank you for your feedback regarding your stay at Novotel. I would like to apologize you left disappointed from the food in the restaurant, however thank you for your nice words regarding the breakfast. Apologies that you left disappointed from the pool as well, your feedback is taken into account. Hope we will see you again. Neli Stoyanova Front office manager

Welcome by a MICE in my room!

Tripadvisor 评级 1.0/5

empireleo 经 TripAdvisor 认证的评论

I booked 5D4N at this hotel. The location is great (as described). The room (Room No. 507) was spacious and with nice bedding. The pool and sauna is good too (especially during cold winter). However, on the 4th day , i was shocked when i saw a MICE inside our room when i wake up early in the morning for my shower (standing in front of the cabinet). I was lucky not to steps on it as the the color of the carpet is quite similar too. Despite my musophobia, i have no choice but to use the towel to slowly push the mice out of my room. I went down and report to the front desk (and i tried to call the reception for help but the phone in the room was Out Of Service) about this incident only to be treated as if its something normal. No apology given as well. The way they handle this situation was really very disappointing. As a frequent traveler who always stay at Accor Group hotel, their attitude are really pissing me off. As i came back to the hotel in the evening, the reception/staff don't even bother to explain or apologize to me too. When i re enter my room that evening, i can easily guess that hotel staff didn't do any extra cleaning to my room. No offer by the hotel management to change my room too. A room with mice infestation is a very serious matters as they can contaminate food and surfaces they run along with a range of diseases.

Dear Leo Chiang Kok Sze, I was most concerned to read your comments and can certainly appreciate how distressing this must have been and I do sincerely apologise. I can assure you that we have strict measures in place and upon learning of this isolated incident have immediately contacted our Pest Control provider, who attended the hotel within a few hours and action was taken to help prevent any future events of this nature. I believe this was swiftly dealt with and resolved to your satisfaction, however I am sorry to learn that this was not the case and you left the hotel dissatisfied, I once again apologise for the discomfort and the distress it may have caused you. Can I please kindly ask that you contact me directly on the following email H3271-GM@Accor.com at your earliest convenience. Kindest regards, Mikhail Myasin

Super central with a lovely vibe.

Tripadvisor 评级 4.0/5

G3601ZFianc Couples - 经 TripAdvisor 认证的评论

Stayed the one night to celebrate our anniversary. The hotel is modern with a lovely bar area. The facilities include a small pool with jacuzzi and Sauna. Very nice atmosphere about the place and thoroughly enjoyed our stay. Drink prices are reasonable for Edinburgh. The restaurant menu looked ok but we had already decided to eat out. Breakfast was buffet style and just what you would normally expect. We paid extra for parking under the hotel and worked out cheaper than us travelling by the train the 15 miles from where we stay. 2 minute walk and your at the Grass market so excellent location. Edinburgh prices are quite expensive and we opted for an executive room with castle view. The room was excellent and very comfortable.

Dear GUEST, Thank you for your feedback regarding your stay at Novotel. It is much appreciated and i am glad to read that you enjoyed your stay with us and with our staff who is doing their best to accommodate our guests, Your feedback will be shared with the team. Hope we will see you again. Neli Stoyanova Front office manager

Great Pool

Tripadvisor 评级 5.0/5

ambereaster 经 TripAdvisor 认证的评论

Hotel is in a great location for sightseeing and a short taxi from the station. Room was nice and staff friendly. Great thing was dipping in the pool when it was quiet, it was quieter in the week, was too busy on the Saturday to have a nice swim. I will be back!

Dear GUEST, Thank you for your feedback regarding your stay at Novotel. It is much appreciated and i am glad to read that you enjoyed your stay with us and with our staff who is doing their best to accommodate our guests, Your feedback will be shared with the team. Hope we will see you again. Neli Stoyanova Front office manager

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其他网络用户评价我们的酒店

  • 1,647 评论 9.2/10 位置
  • 2,491 评论 7/10 房间
  • 2,224 评论 8.7/10 服务
  • 52 评论 2.4/10 上网
  • 1,222 评论 8.6/10 早餐
  • 1,083 评论 6.7/10 清洁度
  • 783 评论 7.7/10 游泳池
  • 600 评论 8/10 食物

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