库斯科诺富特酒店 4 星

客户意见评级 (ALL 评级) 4.6/5 467 评论

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Calle San Augustin 239 -, 秘鲁, 08002 库斯科, 秘鲁

描述

酒店其他优惠

  • 可有两位 16 岁及以下儿童免费与父母同住

  • 诺富特库斯科酒店距离库斯科中心 5 分钟路程

  • 您可以参观酒店的织物画展览

  • 驱车 6 分钟即可到达圣佩德罗市场。

  • 距库斯科机场 20 分钟路程

我们的客房

酒店位置

库斯科诺富特酒店

Calle San Augustin 239 -, 秘鲁
08002 库斯科
秘鲁

GPS:-13.517373, -71.975743

电话
传真 +51 84 581034

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 餐厅
  • 无限网络
  • 早餐
  • 酒吧
  • 100% 无烟酒店
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.6/5  467 评论

TripAdvisor 评级  4.5/5  2,136 评论

卓越奖 2023

Amazing Service and Beautiful people working there

Tripadvisor 评级 5.0/5

Jade A 经 TripAdvisor 认证的评论

I cannot thank Alex, Jojan and Carlos (doorman) enough. They went above and beyond for my husband and I after experience some difficulties at the airport. They were so helpful and understanding and did their best to accommodate the both of us. I had tears in my eyes because they were just so kind and generous people that made mine and my husbands stay at Novotel Cusco unforgettable and I hope they know how much I appreciate the three of them!! Kind kind people.

Dear Jade We very much appreciate your comments regarding your stay at the Novotel Cusco. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Juan Tapia Laguna General Manager NOVOTEL CUSCO

Exceptional Experience!

Tripadvisor 评级 5.0/5

J S Couples - 经 TripAdvisor 认证的评论

We enjoyed a delightful stay. I want to personally commend the entire staff especially Primitiva Cosio, whose attentive, gracious, and exceptional service reflects the hotel’s mission to provide a wonderful experience to its guests. The premium location is steps away from the bustling Plaza de las Armas which offers quality options for dining and shopping. The breakfast buffet offers a wide array of local fare. Thank you Novotel for the memories and experience.

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Cusco. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Juan Tapia Laguna General Manager NOVOTEL CUSCO

Great location and customer service, but do request rooms in the colonial structure.

Tripadvisor 评级 3.0/5

Londonfamily04 经 TripAdvisor 认证的评论

Really great service, especially Ricardo at front desk. The colonial (front end) of the building is beautiful and location is good, just a few doors down from the JW Marriott. However, do make note to request specific rooms as I let myself be guided by the rooms on their site. The posterior end of the building is a new wing with standard rooms that need serious updating. I did not feel like I was staying in a Novotel hotel and definitely wouldn't return to those rooms.

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Cusco. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Juan Tapia Laguna General Manager NOVOTEL CUSCO

Beautiful lobby, poor room.

Tripadvisor 评级 3.0/5

davidtk1974 经 TripAdvisor 认证的评论

The lobby of this hotel is stunning but the room in which we stayed was well below expectations. The room was very small and located in a non-historic part of the building. The decor was psuedo-modern and at a level of refinement that I associate with a budget hotel.

Dear David, Thank you for taking the time to tell us about your experience at the Novotel Cusco. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Juan Tapia Laguna General Manager NOVOTEL CUSCO

Great location and wonderful staff

Tripadvisor 评级 5.0/5

Andrea D Couples - 经 TripAdvisor 认证的评论

We loved the location, the large internal courtyard with a fountain and fresh flowers, the breakfast options, and the staff. We got to know Dante, a constant pleasant and affable presence, who served us breakfast, lunch, and dinner. I highly recommend this hotel.

Dear Andrea, We very much appreciate your comments regarding your stay at the Novotel Cusco. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Juan Tapia Laguna General Manager NOVOTEL CUSCO

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 538 评论 9.7/10 位置
  • 559 评论 6.6/10 房间
  • 791 评论 9.2/10 服务
  • 11 评论 8/10 上网
  • 299 评论 7.7/10 早餐
  • 294 评论 5.2/10 舒适度
  • 292 评论 9.3/10 设施
  • 126 评论 9/10 清洁度

支持方 Trustyou

价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价（含增值税和住宿税）。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。